Viastat is great with communication and flexibility with installation. However, the cost is high for very slow internet. We were recommended the mbps plan by viastat that would best suit our needs and it works for the most part except for gaming systems and streaming. The internet does not function fast enough to play in gaming systems online or have great quality for streaming.
Sarah S from Senoia, GA
November 2023
None
Ashley Lewis from Mansfield, LA
November 2023
So far everything is good!!!
John W from Newberry, SC
November 2023
Very satisfied with the service and the installation process
Stephanie L from Barber, NC
November 2023
Gc
Ashley Y from Clarkston, WA
November 2023
When the technician came out to my house and installed the dish he was having a hard time getting a signal due to bad weather, and I asked him if he that was gonna be a occurring problem and he said no that I shouldnāt have to worry about that. I tried to play some online games with their service and I couldnāt, after calling them they told me that because of the high latency I wonāt be able to play any fast paced games. Another issue I encountered was my phone was connected to the wifi but everything kept buffering and taking forever to load, like the whole point of me getting their services was to āupgradeā to faster speeds. I was lied to and over charged they told me I would be paying about $165 a month for three months, and after that itāll be $215 every month for speeds of 100mbps and 300GB of high speed internet. When I called them and tried to cancel it they told me they could give me 100mbps and 500GB for $100 a month. Like why not just offer me that in the first place, but anyway I will never chose their services again and will not be recommending them to anyone.
Alex T from Tangent, OR
November 2023
Performance has gotten progressively slower as time goes by. And it's sketchy even with a clear blue sky
Keith L from Llano, TX
November 2023
Not the greatest service offered, but it works in a pinch and their team is always ready to help with whatever issues may arise. Their support team is unrivaled. Overall though, their service is just okay.
Alan A from Cowan Heights, CA
October 2023
I really like my internet with Viastat
Dellron R from Longview, TX
October 2023
The service provider was friendly and polite.
Amber T from Philadelphia, MS
October 2023
This service is too expensive and the signal is poor in inclement weather. Fiber internet is far superior. I gave 4 stars because the only other option is Hughesnet and Viasat is better.
Amber T from Philadelphia, MS
October 2023
Great service and very nice installation
Brenda T from Harrison, MI
October 2023
Stressful first phone conversation and pressure to book that day even when I did not know when we were closing on our property. Installer was good and nice but did leave cigarette buts and some trash behind.
Heather h from Grapeland, TX
October 2023
Fast installation. Good internet quality.
Robert B from Whitesboro, TX
October 2023
Gift Card Reward for Amazon 100
Alexa Gonzalez from Farmersville, TX
October 2023
NA
Shelly M from Frankfort, IN
October 2023
Good
Juan C from Gainesville, TX
October 2023
Itās slow
Dana M from Odessa, TX
October 2023
The service technician was very helpful and courteous.
Elizabeth A from De Kalb, TX
October 2023
nothing
Janet G from Spotsylvania, VA
October 2023
They were quick and to the point no issues as of yet .
Samantha B from Madison, FL
October 2023
Internet speeds are great, doesnāt really work as well with gamingā¦. Streaming videos are flawless
Antwone R from Hempstead, TX
September 2023
Thank you.
Sarah S from Penrose, CO
September 2023
My technician was gorgeous š
Ashley Y from Clarkston, WA
September 2023
The customer service is ok. The problem is the connection is horrible. Barely 5mbs download speeds and I pay an exorbitant fee of $150 a month. It's ridiculous and I can't wait until Spectrum brings fiber optic cable through here. I'm immediately switching over and canceling Viasat.
Ophelia Hill from Ocala, FL
September 2023
We are new to Viasat but compared to our previous service provider it is great.
It is pricey for senior citizens on a fixed income, even with the gov 30$ credit.
Cathy Roche from Chipley, FL
September 2023
Nothing
Michael J from Frankston, TX
September 2023
The Installation Technician was the absolute Best, very professional, kept our family up to date on his arrival, explained everything and did not mind questions. Would rate this Technician the highest rating possible
GY H from March Air Reserve Base, CA
September 2023
Been waiting for the rest of my equipment from the technician. However the communication wasn't completely cleared about installation. But its up and really no different between high speed vs reg. Sleed
Sarah from Gainesville, TX
September 2023
Na
Desmond M from San Augustine, TX
September 2023
I was hoping that Viasat was going to provide better internet than I had with ATT & Hughes Net. Unfortunately, the service is as slow as they were. I keep losing connection (clear skies/no rain). The price is higher than the other companies without better service. I really hate to leave a bad review but I am just being honest.
Maria J from Rutherfordton, NC
September 2023
The service we are receiving is not at all the service we signed up for. Bait and switch.
Anthony D from Columbia, MO
September 2023
Quick service. Internet is working good
Terry B from Clifton, TX
September 2023
:)
Guadalupe C from Tucson, AZ
September 2023
Technician could have been trained mechanically a little more when installing the satellite, but was well trained technically when installing the modem and router, He was very personable and polite.
Deidra H from Benton, MS
September 2023
Imrovement over Hughes Net
Donna E from Apple Springs, TX
September 2023
Na
Amanda N from El Paso, TX
September 2023
Lower price for the speed would be better
Margarita L from Kaufman, TX
September 2023
N/A
Laā Toya Broughton from Tyler, TX
September 2023
Plans are not very budget friendly
Elvia P from Valley Center, CA
September 2023
Overall, pleased so far with the Viasat internet. We needed to upgrade as we used more data than expected. My work computer is a little slow but it's through Citrix so I'm not surprised by that. TV streaming has been working well.
Lisa H from Overland Park, KS
September 2023
even with the high speed its still very slow and sometimes it dosen't even work.
Julie from Helendale, CA
September 2023
None
Mark L from Desert Hot Springs, CA
September 2023
Service technician did not appear to be the most competent installer and did not explain use of the 5g and2.4g wifi/lan.
ALBERT C from Clifton, TX
September 2023
Everything is working great!
Charles M from Bryan, TX
September 2023
Lose connectivity consistently.
Jeff M from Athens, TX
September 2023
Internet still buffers, it is also more expensive than others with more gigs.
Erica R from Trinidad, TX
September 2023
It's ok
Desiree from Oracle, AZ
September 2023
The Internet works fine, but the price is just horrible ! you will get charged a arm and leg and the service is just decent not high speed
Blake Bennett from Woodville, TX
September 2023
no additional comments
Karen T from Overton, TX
September 2023
I lost my wfh job due to poor internet service that the company advertised as being so much better than what it actually is.
Miracle J from Kaufman, TX
September 2023
Great internet provider
Latesha W from Gibsland, LA
September 2023
Good customer service
Dillon P from Conroe, TX
September 2023
Don't use this service, they do not care what you have going on. Couldn't even connect to the internet for school. 300GB was gone in 2 in a half weeks.
Charmiya J from Forney, TX
September 2023
Renee Duran from Burley, ID
October 2022
Maia Joyce from Brainerd, MN
January 2022
Matthew Clark from Unknown, LA
May 2021
Georgina Strickland from Unknown, TN
May 2020
Imogen O'Donnell from Tulsa, OK
January 2020