Name: Viasat Internet Review 2024
Item: Viasat Internet Review 2024
Rating: 4

Viasat Staff Review

Viasat delivers quality satellite internet with good range of prices and speeds

Viasat is one of three major U.S. satellite internet providers, the other two being HughesNet and Starlink [1]. The chief advantage of satellite internet is its wide availability. If you have an unobstructed view of the southern sky, you can get satellite internet access at your home. People in rural and remote areas have relied on satellite internet for decades. Satellite internet can also be a great backup plan for small businesses in the event of severe outages for cable or fiber internet. Satellite internet service does have some unique characteristics based on its technology. It will be more expensive than most other forms of internet service. Your internet connection with satellite will be slower than with cable or fiber. But with Viasat’s new satellite just launched and more new satellites on the way, you will get faster speeds than satellite has ever offered before. Viasat and HughesNet have dominated the U.S. satellite internet market for years. Starlink is a newcomer from Elon Musk’s SpaceX [2]. Though Starlink shows promise, it is still too new to have a trusted operational track record. There are long wait lists for Starlink in some areas [3]. Viasat, by contrast, will get your internet up and running in an average of 3-5 days. Viasat also offers unlimited standard data and high data allowances for high-speed data.

PROS
Wide coverage means 99% of U.S. households can get satellite internet	Unlimited standard data	Higher speeds than other satellite providers

CONS
Slower than fiber or cable internet	Higher latency or “ping”	Can experience temporary “rain fade” during heavy rain or snow

$99.99
Lowest price package

150 Mbps
Highest Speed

Unleashed 150
Most Popular Package

3.75
Customer Rating

3.9
Staff Rating

Call today & find the best Viasat internet deals

1-833-926-2709

Top cities with Viasat availability

Pricing

Viasat offers a variety of price points and speeds to fit your budget

Viasat offers much higher speeds than its longtime competitor, HughesNet. While HughesNet only offers download speeds up to 25 Mbps, Viasat offers download speeds up to 150 Mbps in select areas. For the first-tier Viasat internet plan at 12 Mbps download speed, you will pay an introductory price of about $50/month.. For the 25 Mbps download/3 Mbps upload plan, you will start with a $70/month charge. These Viasat internet plan prices are comparable to HughesNet prices and cheaper than Starlink prices. Viasat features many more plan options than HughesNet, and much higher allowances for monthly high-speed data. All Viasat plans come with unlimited standard data, so you don’t have to worry about overage charges. And where HughesNet will only grant you up to 200 GB of monthly high-speed data, Viasat has plans that go up to 500 GB/month. To give you a rough idea of how much data that is, you can watch about 500 hours of HD movie streaming with 500 GB. The highest data plans from both HughesNet and Viasat will cost you more, of course. The 200 GB plan from HughesNet is $150/month. The 500 GB plan from Viasat is $300/month. But as you can see from comparing those prices, Viasat’s top plan gives you more for your dollar. And if you just really need a lot of high-speed data, Viasat is the clear choice. Be aware that like HughesNet, Viasat requires a two-year contract. If you cancel early, you will pay an early termination fee. You can get a no-contract plan for a non-refundable upfront payment of $500. Viasat has also launched plans called “Liberty” plans, which have free, unlimited data from 3 a.m. to 6 a.m. “Choice” plans are on the way with a slightly different pricing structure as well, deploying as the new satellite begins service. So Viasat customers will have no shortage of options. You can type in your zip code here at CompareInternet.com to see details of all the Viasat plans available to you. If you work from home, you have a great new option from Viasat. Viasat Office Hours is an optional service that allows you to use standard work-related applications from 8 a.m. to 5 p.m. local time without consuming any of your High-Speed plan data. You will be able to use Google, Office 365, Adobe programs, Sharepoint, Zoom, MS Teams, and many other popular applications. Viasat Office Hours is currently available for an additional $40/month, and many employers may be willing to reimburse you for the plan given its exclusive business focus. Office Hours is a pricing offer unique to Viasat, and could be a game changer for remote workers.

Plan	Service Type	Download Speed	Monthly Price
Unleashed 150 $100 Gift Card! Free Professional Installation!	Satellite Internet	Up to 150 Mbps	Only $99.99 /w No Annual Contract. *Offers and availability may vary by location and are subject to change.	1-833-926-2709

Call today & find the best Viasat internet deals

1-833-926-2709

Enter a zip code or address to unlock the best Internet deals near you!

FAQ's

Where can I order Viasat internet service?

To order or learn more, call the number on this page or visit ViasatDeals.com.

How does Viasat internet work?

Viasat internet uses a modem and dish system to transmit user requests to satellites, which then connect to a gateway station on the ground network.

Where is Viasat internet available?

Viasat internet covers all 50 states of the United States as well as Canada.

What are the advantages of Viasat internet over DSL or LTE services?

Viasat internet frequently offers faster speeds compared to DSL or LTE services.

Can I stream HD videos with Viasat internet?

Yes, Viasat’s data plans and speed will allow you to stream HD videos.

How is data usage measured with Viasat internet?

Data usage with Viasat internet is measured in gigabytes, and your monthly allowance for high-speed data can vary from 60 GB to 500 GB.

Is gaming possible with Viasat internet?

Gaming is possible on Viasat internet, but performance may vary depending on the game and latency issues. Real-time games are not recommended due to their high data consumption and issues with latency.

Call today & find the best Viasat internet deals

1-833-926-2709

Sources

[1] Wikipedia.org. "Satellite Internet Access."

[2] TechnologyReview.com. "Who Is Starlink Really For?"

[3] BusinessInsider.com. "SpaceX Starlink User Growth Slows."

[4] Viasat.com. "ViaSat-3 Americas Successfully Launched."

Accolades

2022 Top Ten Hottest Satellite Companies Via Satellite (magazine)

2022 GCOI Innovator Finalist – Arizona Technology Council

2022 Better Satellite World Award – Space and Satellite Professionals International

#2 for America’s Best Customer Service Companies 2023, ISPs, from Newsweek

Viasat Customers Reviews

Filter by: All 5 stars 4 stars 3 stars 2 stars 1 star

Great!

Mallory H from Wolcottville, IN

April 2024

The internet is not slow but not fast either. It's good for watching YouTube videos and such, but not good for working from home because the latency is very high in the 200 -300.

Hector B from Dunnellon, FL

The pricing I was told and the pricing that I am paying are not the same, but the internet has been helpful.

Sarah F from Vonore, TN

Installers were really nice

Bruce R from Luling, TX

None

Robert C from Hastings, FL

Great

Justin E from Kingston, OK

Everything is good.

Corinna G from Dale, TX

Joshua Jd from Bartow, FL

I love that the internet is by satellite because I live in a rural area

Jennie G from Cottonwood, AZ

Nome

Jesus G from Karnack, TX

Great service

Joseph J from Falcon, CO

Connection speed is significantly slower than advertised- this will cause issues with customers-

Daniel R from Hollister, CA

Installation took two weeks to Install after the initial appointment was scheduled. Customer service representative input my address wrong which caused initial delay and then my my appointment was rescheduled a second time due to wrong equipment. My phone works faster without the WiFi enabled. Security system camera doesn’t even work due to lack of a strong connection.

Brooklyn W from Rosharon, TX

Not bad service for me and my daughter

Michealla S from Rich Square, NC

Poor customer service

Jessica C from Durant, OK

Great customer service

Susan G from Brownsville, TN

Customer service was helpful upon getting an account set up and installation coordinated. The installation technician was on time, knowledgeable, kind, and did the job efficiently.

Brittany S from Goldendale, WA

Ok for satellite

James F from Crab Orchard, KY

I live out in the sticks. I have not had internet since I moved here over a year ago. I have been very grateful for Viasat. my only complaint is inconsistent speeds. The most mbps that I have gotten is 44 and sometimes it runs (barely) at 6.

Laura W from Galena, MO

I really love the internet services !!!

JUANA B from Meherrin, VA

Adrian Gryer G from Eagle Point, OR

Internet Speed is slow

Ravi Kumar batta from Prosper, TX

Alberto O from San Antonio, TX

dhd

Donny B from Seffner, FL

stacy zaragoza from Von Ormy, TX

Great service installer

OLAN W from Ty Ty, GA

March 2024

Robert H from Effingham, SC

Good service

Robert B from Clanton, AL

Great service so far

Katherine W from Auburn, AL

Good

Darlene B from Marion, AR

Better than I expected for Satellite internet.

Caleb H from Pittsburg, TX

Everything great

Jennifer from Forkland, AL

Bobby J from New Lebanon, OH

Samantha C from Corralitos, CA

High prices!

Valerie B from Edgewood, MD

Great internet.

Amber B from Smiths, AL

The technician was very knowledgeable very professional did an excellent job installing it.

Linda A from Alma, AR

works great and technician was in and out hooking up

Kala S from Nashville, IL

Nice

Tawnya Ayers from Crystal River, FL

I have a different Mailing address

LISA from Albuquerque, NM

I have only been at this location for a month. Installation was fast and the installer was very informative and helpful. Service seems to very reliable.

Carol M from Blackshear, GA

Very satisfied with the internet service

Harrison J from East Bernstadt, KY

Was going to change provider until my husband was talked into staying with a promotion

Gale Domangue D from Thibodaux, LA

February 2024

Not the best at all

Sabian D from Thomasville, GA

It's pricey, got 150GB and was told that should be enough to stream 3 devices a month, lasted 10 days.

Jhonny M from Newport, AR

Prices are way to high

Alexis W from Birchwood, TN

Internet Service is not as satisfactory as I thought it would be.

Abby Madrigal from Laveen, AZ

I was not pleased with this internet provider

Emily V from San Antonio, TX

Installer was very helpful & explained the installation.

Patricia F from Racine, OH

January 2024

GOOD.

Ruth K from Stuart, VA

The tech was nice and pretty knowledgeable.

Donna C from Devine, TX

I think that it’s a good service plan just sometimes the service goes out

ricardo P from Panorama City, CA

Internet service is the absolute worst

Cindy A

N/A

Chivona R from Utica, MS

I love it

Latoya Walker W from Indianola, MS

I think this company is taking advantage of customer

Jacqulin E from Redding, CA

works fairly well. however never good enough signal to use the talk feature on remote

terence h from New Caney, TX

Excellent service

Regina from Farmland, IN

I was told it was $20 for first 2 months then after my bill came it was $20 off.

Irene J from Burnet, TX

Yes

Mildred W from Keithville, LA

No comment

This service does not work at my house. It did well for 1 week. Called customer service, can't understand anything they say and can't get any help. All it does is buffer. I can't even get them to cancel service or help me. I can't pay for service that is not ok. My gigs were ran out in one week. We barely watch TV and no gaming at all.

Robin C from Timpson, TX

Bob Dinger from Wofford Heights, CA

December 2023

Muy bueno y un excelente servició al cliente.

Mauricio T from Commerce, CA

Internet doesn't work worth a crud. Customer service is nonexistent.

Lyn B from Dunnigan, CA

Claim rebate

Jimmy C from Lumber City, GA

Internet is outrageously expensive for what they offer compared to everybody else but when you have no choice that’s the only thing you’re stuck to getting

Jolie ortiz O from Houston, TX

Reward card

Jesus C from Basile, LA

my installer was excellent i wish the data didn't go so fast

Kristen S from Odessa, MO

Jesus C from Eunice, LA

hard to review features when just new to Viasat.

Lyn Moon from Phelan, CA

Can’t go on the porch and have great coverage and the box is located about 25 feet away. Had to buy an additional WiFi box from Walmart with antennas to get coverage in the yard and it’s only one of the few companies in the area.

Tina J from Madison, GA

Good customer service.

Abelino Ayala from Greenfield, CA

Isn’t unlimited like I was told. I’m paying a lot of Money and can barely use it.

Megan W from Diana, TX

So far so good

Sonya lopez L from Litchfield Park, AZ

We had this installed for my mom. Overall, I would say the experience was good. However, Satellite internet always seems to suffer from high pings so don't expect to play online games without lag. Plus, you inevitably end up using your data cap within the 1st week each month and then your speeds are slowed. They don't slow as bad as HughesNet, but it's almost 2024 already... "unlimited" data should mean unlimited speed too.

David G from Larue, TX

Ellie Tafjen from Santa Barbara, CA

Viastat is great with communication and flexibility with installation. However, the cost is high for very slow internet. We were recommended the mbps plan by viastat that would best suit our needs and it works for the most part except for gaming systems and streaming. The internet does not function fast enough to play in gaming systems online or have great quality for streaming.

Sarah S from Senoia, GA

November 2023

Ashley Lewis from Mansfield, LA

So far everything is good!!!

John W from Newberry, SC

Very satisfied with the service and the installation process

Stephanie L from Barber, NC

Ashley Y from Clarkston, WA

Trash

When the technician came out to my house and installed the dish he was having a hard time getting a signal due to bad weather, and I asked him if he that was gonna be a occurring problem and he said no that I shouldn’t have to worry about that. I tried to play some online games with their service and I couldn’t, after calling them they told me that because of the high latency I won’t be able to play any fast paced games. Another issue I encountered was my phone was connected to the wifi but everything kept buffering and taking forever to load, like the whole point of me getting their services was to “upgrade” to faster speeds. I was lied to and over charged they told me I would be paying about $165 a month for three months, and after that it’ll be $215 every month for speeds of 100mbps and 300GB of high speed internet. When I called them and tried to cancel it they told me they could give me 100mbps and 500GB for $100 a month. Like why not just offer me that in the first place, but anyway I will never chose their services again and will not be recommending them to anyone.

Alex T from Tangent, OR

Performance has gotten progressively slower as time goes by. And it's sketchy even with a clear blue sky

Keith L from Llano, TX

Not the greatest service offered, but it works in a pinch and their team is always ready to help with whatever issues may arise. Their support team is unrivaled. Overall though, their service is just okay.

Alan A from Cowan Heights, CA

October 2023

I really like my internet with Viastat

Dellron R from Longview, TX

The service provider was friendly and polite.

Amber T from Philadelphia, MS

This service is too expensive and the signal is poor in inclement weather. Fiber internet is far superior. I gave 4 stars because the only other option is Hughesnet and Viasat is better.

Great service and very nice installation

Brenda T from Harrison, MI

Stressful first phone conversation and pressure to book that day even when I did not know when we were closing on our property. Installer was good and nice but did leave cigarette buts and some trash behind.

Heather h from Grapeland, TX

Fast installation. Good internet quality.

Robert B from Whitesboro, TX

Gift Card Reward for Amazon 100

Alexa Gonzalez from Farmersville, TX

Shelly M from Frankfort, IN

Juan C from Gainesville, TX

It’s slow

Dana M from Odessa, TX

The service technician was very helpful and courteous.

Elizabeth A from De Kalb, TX

nothing

Janet G from Spotsylvania, VA

They were quick and to the point no issues as of yet .

Samantha B from Madison, FL

Internet speeds are great, doesn’t really work as well with gaming…. Streaming videos are flawless

Antwone R from Hempstead, TX

September 2023

Thank you.

Sarah S from Penrose, CO

My technician was gorgeous 😍

The customer service is ok. The problem is the connection is horrible. Barely 5mbs download speeds and I pay an exorbitant fee of $150 a month. It's ridiculous and I can't wait until Spectrum brings fiber optic cable through here. I'm immediately switching over and canceling Viasat.

Ophelia Hill from Ocala, FL

We are new to Viasat but compared to our previous service provider it is great. It is pricey for senior citizens on a fixed income, even with the gov 30$ credit.

Cathy Roche from Chipley, FL

Nothing

Michael J from Frankston, TX

The Installation Technician was the absolute Best, very professional, kept our family up to date on his arrival, explained everything and did not mind questions. Would rate this Technician the highest rating possible

GY H from March Air Reserve Base, CA

Been waiting for the rest of my equipment from the technician. However the communication wasn't completely cleared about installation. But its up and really no different between high speed vs reg. Sleed

Sarah from Gainesville, TX

Desmond M from San Augustine, TX

I was hoping that Viasat was going to provide better internet than I had with ATT & Hughes Net. Unfortunately, the service is as slow as they were. I keep losing connection (clear skies/no rain). The price is higher than the other companies without better service. I really hate to leave a bad review but I am just being honest.

Maria J from Rutherfordton, NC

The service we are receiving is not at all the service we signed up for. Bait and switch.

Anthony D from Columbia, MO

Quick service. Internet is working good

Terry B from Clifton, TX

Guadalupe C from Tucson, AZ

Technician could have been trained mechanically a little more when installing the satellite, but was well trained technically when installing the modem and router, He was very personable and polite.

Deidra H from Benton, MS

Imrovement over Hughes Net

Donna E from Apple Springs, TX

Amanda N from El Paso, TX

Lower price for the speed would be better

Margarita L from Kaufman, TX

La’ Toya Broughton from Tyler, TX

Plans are not very budget friendly

Elvia P from Valley Center, CA

Overall, pleased so far with the Viasat internet. We needed to upgrade as we used more data than expected. My work computer is a little slow but it's through Citrix so I'm not surprised by that. TV streaming has been working well.

Lisa H from Overland Park, KS

even with the high speed its still very slow and sometimes it dosen't even work.

Julie from Helendale, CA

Mark L from Desert Hot Springs, CA

Service technician did not appear to be the most competent installer and did not explain use of the 5g and2.4g wifi/lan.

ALBERT C from Clifton, TX

Everything is working great!

Charles M from Bryan, TX

Lose connectivity consistently.

Jeff M from Athens, TX

Internet still buffers, it is also more expensive than others with more gigs.

Erica R from Trinidad, TX

It's ok

Desiree from Oracle, AZ

The Internet works fine, but the price is just horrible ! you will get charged a arm and leg and the service is just decent not high speed

Blake Bennett from Woodville, TX

no additional comments

Karen T from Overton, TX

I lost my wfh job due to poor internet service that the company advertised as being so much better than what it actually is.

Miracle J from Kaufman, TX

Great internet provider

Latesha W from Gibsland, LA

Good customer service

Dillon P from Conroe, TX

Don't use this service, they do not care what you have going on. Couldn't even connect to the internet for school. 300GB was gone in 2 in a half weeks.

Charmiya J from Forney, TX

Renee Duran from Burley, ID

October 2022

Maia Joyce from Brainerd, MN

January 2022

Matthew Clark from Unknown, LA

May 2021

Georgina Strickland from Unknown, TN

May 2020

Imogen O'Donnell from Tulsa, OK

January 2020