Windstream Staff Review
$24.99
Lowest price
2000 Mbps
Highest Speed
High Speed Internet
Popular Package
4.25
Customer Rating
4.2
Staff Rating
Kinetic by Windstream offers fast, reliable fiber
Kinetic by Windstream currently serves about 1.2 million customers in 18 states [1]. Kinetic provides fiber internet with blazing-fast, symmetrical speeds that will equip you for anything you want to do online [2]. Kinetic’s fiber internet offerings regularly go to speeds up to 2000 Mbps, which is far faster internet speed than most households need! In select areas, the speeds even rise to 8000 Mbps. Kinetic by Windstream also offers decent prices given the high speeds you will get from their fiber connection. Most customer reviews online indicate that users are pleased with their Kinetic fiber service.Pros
Fast fiber at good prices
No data caps, no contracts
Kinetic is building out fiber infrastructure quickly
Cons
Fiber is less available in rural areas
Extra fee for equipment rental
Prices rise after promotional rates expire
Top cities with Windstream availability
Sugar Land
Houston
Missouri City
Sienna Plant
Sienna Plantation
Charlotte
Elyria
Loganville
Walnut Grove
Concord
Mentor
Alpharetta
Milton
Newark
Greensburg
Holly Springs
Woodstock
Broken Arrow
Huntersville
Richmond
Bowling Green
Lexington
Fairport Harbor
Painesville
Jacksonville
Marvin
Waxhaw
North Ridgeville
Sheffield Village
Dalton
Hanover
Call today & find the best Windstream internet deals
1-833-926-2709
Pricing
Pricing is simple and transparent for fiber plans from Kinetic by Windstream
Kinetic’s fiber internet prices are posted clearly for the whole world to see on their website. As soon as you click through to the state you live in, you will see prices posted, and those prices are consistent across states. We appreciate this transparency in pricing, which is not common among internet providers. Kinetic by Windstream does not set data caps or require you to sign annual contracts for internet plans. That means you will not face unexpected overage charges or early termination fees. The first tier plan starts at 24.99 for 100. Kinetic’s monthly plan prices are not as low as those offered by some other fiber providers, but many customers will be willing to pay for these symmetrical fiber upload and download speeds. There is an equipment rental fee, but you may use your own router instead. You also have the option to purchase an additional advanced internet security plan, but the purchase is not required.| Plan | Service Type | Download Speed | Monthly Price | ||||||||||||
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Reliability and Performance
Windstream offers multigigabit fiber speeds
Fiber internet will give you the fastest and most reliable internet connection on the market, hands down. Windstream even has an 8 Gigabit (8000 Mbps) option available to over 400,000 households [3]. The question is, who exactly needs 8 Gigs of symmetrical internet speed? Right now, 8 Gigs is excessive speed for most residential internet users. 1 Gig will more than supply all the bandwidth that most homes need. Even very large households with multiple devices all streaming or gaming simultaneously don’t usually need more than 1 Gig, thanks to the symmetrical speeds of fiber internet. For now, then, 8 Gigs may not be a speed that gets a lot of takers. But in the future, as virtual reality (VR) and assisted reality (AR) become more common, that massive bandwidth may be more useful.Call today & find the best Windstream internet deals
1-833-926-2709Equipment, Installation and Bonus Features
Equipment fee is optional, installation is free
Kinetic charges about $10 a month to rent a Kinetic router, with free installation included. But you can also use your own router if you want to skip the fee. Just make sure that if you buy your own, though, the router is compatible. Be aware that ISPs also cannot provide tech support for customers’ personal routers. Kinetic also offers a Wi-Fi management tool for their own gateway that will allow you to change your settings without all the hassle of logging in to your router online. A Whole Home Wi-Fi tech installation comes free with all the fiber plans.Call today & find the best Windstream internet deals
1-833-926-2709Customer Experience & Support
Kinetic by Windstream improves its customer experience
Kinetic scored just lower than average for customer satisfaction on the 2023 J.D. Power Residential Internet Service Provider Satisfaction Study [4]. However, the five-year trend for Windstream shows a general upward trend in customer reviews and scores. It’s not completely surprising that Kinetic by Windstream would rise rapidly in the ratings since they switched their technology to 100% fiber internet. In general, fiber providers rank highest in customer satisfaction. Kinetic by Windstream also offers all the usual amenities of a major ISP for customer service. Customers can chat online with a rep or call by phone for billing or technical support. Phone hours are open six days a week for billing support and seven days a week for tech support [5]. Overall, we recommend fiber internet from Kinetic by Windstream. This provider will give you a reliable, strong, and super-fast connection.FAQ's
To order or learn more, call the number on this page or visit WindstreamOffers.com.
You can get Kinetic fiber internet in 18 states: Alabama, Arkansas, Florida, Georgia, Iowa, Kentucky, Minnesota, Mississippi, Missouri, Nebraska, New Mexico, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina and Texas.
No, Kinetic does not place data caps on their internet plans.
Yes, you can use your own router. Just check in advance with Windstream to be sure your specs are compatible with your planned service.
Windstream is a large company, and Kinetic is the brand for Windstream’s high-speed internet service. When you are talking about internet service, Windstream and Kinetic could describe “the same thing” because Kinetic is a Windstream brand.
Sources
[1] Dgtlinfra.com. "Top 125 Internet Providers in the U.S."
[2] FierceTelecom.com. "Windstream Claims to Be Largest 8-Gig Provider in U.S."
[3] FierceNetwork.com. "Windstream Claims to Be Largest 8-Gig Provider."
[4] JDPower.com. "2023 U.S. Residential Internet Service Provider Satisfaction Study."
[5] Windstream.com. "Support."
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Top reviews
Michael B
from Florahome, FL on December 2023
Representative on phone was very helpful and install went smoothly.
Lyndsey M
from Chickamauga, GA on August 2023
Service has been reliable in our rural area.
Elias F
from Dawsonville, GA on August 2023
.
Stetson M
from Calvert City, KY on August 2023
Good service nice people, just slow in our area
Eli F
from Dawsonville, GA on July 2023
Great service
donna j
from Ashland, KY on June 2023
so far so good
Albert King
from Texarkana, TX on April 2023
Victoria Roberts
from Vilonia, AR on March 2023
James Lee
from Perryville, AR on March 2023
Timothy Adams
from Kansas City, MO on March 2023
Sophia Morgan
from Campbellsville, KY on February 2023
Ella Phillips
from Lincoln, NE on December 2022
Grace Sanders
from Dallas, TX on December 2022
Camila Perry
from Philadelphia, PA on October 2022
Stella Parker
from Moultrie, GA on June 2022
Olivia Allen
from Unknown, MS on June 2022
Adeline Lawson
from Dallas, TX on March 2022
Thomas Perez
from Conway, AR on January 2022
David Hall
from Sheridan, AR on December 2021
Harper Powell
from Milo, IA on November 2021
Isabella Reed
from Broken Arrow, OK on November 2021
Olivia Russell
from Unknown, KY on October 2021
Hazel Price
from Harrison, AR on September 2021
Edward Wright
from Hobbs, NM on June 2021
Elizabeth Lewis
from Texarkana, AR on June 2021
Maya Kelly
from Hobbs, NM on May 2021
Patrick Turner
from Lexington, KY on December 2020
Scarlett Rodriguez
from London, KY on December 2020
on October 2020
supposed to be 15mbs only get 6 coming in the house and 1.5 to 3 on the computer. terrible internet.
Elizabeth Rivera
from Polk City, IA on October 2020
Audrey Miller
from Greenup, KY on September 2020
Stephen P
from Lexington, SC on July 2020
Good speed and good service would use again if there were no other options they value their customers and put them first.
Aria Moore
from Espa�ola, NM on June 2020
Layla Martinez
from Versailles, KY on June 2020
Tania Donaldson
from Matthews, NC on May 2020
trust
Nathanial Vance
from Boone, IA on May 2020
They care about me. I had a very hard time last year and they worked with me so I could keep my internet.
Tobias Henry
from Mifflinburg, PA on May 2020
Overall pretty good, can’t complain
Jamie Houston
from Bolivar, MO on May 2020
Windstream has been tremendously helpful in solving any concerns we have had!
Emilia Lee
from Friend, NE on May 2020
Paris Bender
from Bolivar, MO on May 2020
The technicians have been genuinely caring and helpful whenever we call for help! The customer service team is always responsive and helpful!
Deacon Hunt
from Mooresville, NC on May 2020
Been having issues with some survey folks wasting time and taking data. We get to this point and some of you survey folks do not reward. If your one of them KISS MY ASS and give back the data. If you are not sorry for expletive and thanks for letting me share.
Walker Beard
from Jamestown, NY on May 2020
Their internet is extremely stable. I rarely have issues and it is usually my equipment not on their end. I wish they would provide more upload speed at no additional cost for gaming and video conferencing.
Autumn Richardson
from Campbellsville, KY on April 2020
Dennis Martinez
from Decatur, GA on April 2020
Christopher Hill
from Lebanon, KY on February 2020
Richard Young
from Calhoun, GA on January 2020
Ava Nelson
from Espa�ola, NM on December 2019
Ava Adams
from Olive Hill, KY on October 2019
Daniel Turner
from Hobbs, NM on October 2019
Zoey Martin
from London, KY on October 2019
Chloe Mitchell
from Chagrin Falls, OH on October 2019
Michael Baker
from Chariton, IA on October 2019
Emma Anderson
from New Orleans, LA on October 2019
Ruby Reyes
from Lincoln, NE on August 2019
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