Plans starting at: $40
Popular Package: 1 Gig Fiber Internet
Download speeds up to: 1 Gbps
Connection Types: Fiber & Cable
Call today & find the best Optimum internet deals
1-833-337-0356
Plans starting at: $30
Popular Package: Internet 2 Gig
Download speeds up to: 2 Gbps
Connection Types: Fiber & Cable
Call today & find the best Spectrum internet deals
1-844-534-0545Optimum Staff rating
Optimum features good speeds but poor customer satisfaction scores
Optimum is a major national cable internet provider. Most of Optimum’s 4.4 million subscribers receive cable internet service [7]. But the ISP is also adding some all-fiber connections in select markets--most prominently in the Northeast [8]. Optimum is the internet brand name of Altice USA, which rebranded the company formerly called Suddenlink into the Optimum brand in 2022 [1]. Altice/Optimum is the 6th-largest ISP in the nation [2]. Optimum seems to check off all the right boxes for many of its offerings. You will have no data caps and no required contracts with Optimum internet plans. You will also get free equipment rental included with your monthly plan price. And Optimum’s prices are good (at least while the promotions last). So why are Optimum’s national customer satisfaction scores so low? We’ll check into that as we give you an overview of what to expect from an Optimum internet connection.PROS
Gigabit download speeds No data caps or contracts 5-year price lock on select plans
Cons
Poor customer satisfaction scores Slower upload speeds for cable than all-fiber Price hikes after promo rates
Call today & find the best Optimum internet deals
1-833-337-0356Spectrum Staff rating
Spectrum offers gigabit speeds and great bundle deals
Spectrum is one of the two largest internet service providers in the country. Like its rival Xfinity, Spectrum is a cable internet company that uses hybrid fiber-coaxial (HFC) technology. HFC brings you much faster speeds than old-fashioned coaxial cable internet. In select areas, Spectrum offers gigabit speeds up to 2000 Mbps. Spectrum’s promotional prices for new customers are very good, and still remain reasonable when your 12-month promotion ends. The company also offers outstanding bundling deals, with cell phone lines currently only about $30/month with your internet plan. Spectrum has two big advantages over Xfinity. Spectrum’s pricing is much simpler, and Spectrum has no data caps. That’s why we give Spectrum the edge after comparing the two biggest cable internet providers head-to-head.PROS
Gigabit download speeds and a reputation for reliability Spectacular bundling prices for internet/cell phone/TV combos 24/7 customer service
Cons
Hybrid fiber coaxial (cable) is not as fast as the top fiber plans Slower upload speeds than fiber Not available in some rural or remote areas
Cities with Spectrum availability
29 Palms
Aaron
Abbeville
Abbotsford
Abbott
Aberdeen
Abernant
Abie
Abilene
Abingdon
Abita Springs
Abrams
Absarokee
Accomac
Accord
Acmar
Acme
Acorn
Acra
Acton
Acushnet
Ada
Adairville
Adams
Adams Basin
Adams Center
Adams County
Adams Mills
Adamsville
Addieville
Addisleigh Park
Addisleigh Pk
Addison
Addison Township
Addy
Addyston
Adelaide
Adelanto
Adell
Adelphi
Adena
Adger
Adirondack
Adkins
Adrian
Advance
Aerial Acres
Affton
Afton
Agency
Agness
Agnew
Agoura
Agoura Hills
Agua Dulce
Aguanga
Ahmeek
Ahoskie
Aiea
Aiken
Aitkin
Akeley
Akers
Akron
Akwesasne
Alabama
Alabaster
Alafaya
Alamance
Alamo
Alamo Heights
Alamogordo
Alamosa
Alanson
Alba
Albany
Albemarle
Albers
Albert
Albert Lea
Alberton
Albertson
Albertville
Albin
Albion
Alborn
Albuquerque
Alcalde
Alcoa
Alcolu
Alcova
Alcove
Alda
Alden
Alden Manor
Alder
Call today & find the best Spectrum internet deals
1-844-534-0545Optimum Internet Plans
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1-833-337-0356Spectrum Internet Plans
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1-844-534-0545Optimum Pricing
Good initial prices followed by price hikes
Cable internet is the chief type of connection that Optimum provides its customers. Because of improvements to cable internet technology, you can get gigabit download speeds from many cable internet companies like Optimum. You just won’t get the same upload speeds from cable as you will from an all-fiber connection [3]. Whether you get the usual cable service or all-fiber, you will get good prices from Optimum, and, on select plans, those prices will be locked for 5 years (as of January 2026) [9]. Here’s an example. You’ll pay $40/month for Optimum’s first-tier plan, which is up to 300. That is a good price for these speeds. The catch is that after the promotional period ends, standard prices will apply, which will increase your bill. That may be why Optimum is seeing year-over-year declines in its cable customers [4]. The price hikes may be pushing people to other options at the end of their promotional period.Call today & find the best Optimum internet deals
1-833-337-0356Spectrum Pricing
Spectrum offers great initial deals, but bundling may be the best deal ever
Spectrum is a major player in internet service, with 30 million broadband subscribers [1]. Spectrum offers attractive promotional pricing, especially their first-tier internet plan at $30/month for up to 100 Mbps.Spectrum offers unlimited data without caps
Spectrum offers a big price advantage because it has no hard data caps, unlike many other cable and DSL providers. If you’re a heavy-data-usage household (including remote workers, real-time gamers and streaming binge-watchers), having no data caps may be crucial for your budget. If you’re living by yourself and you watch a movie once a week, the absence of data caps won’t matter as much. But for a larger household, having no data caps will offer you peace of mind and a more predictable bill without overage charges.Spectrum One, the bundle deal of the year?
In late 2022, Spectrum introduced a new bundle deal called Spectrum One that may just change your mind about your preferred internet service provider [2]. If you are an existing Spectrum customer, Spectrum will bundle their Spectrum Mobile cell phone service with your internet and charge you only about $30/month for a line with unlimited data. You can add more mobile service at the same price. Here’s another little secret: Spectrum Mobile service is currently provided by Verizon networks. So, if you have two cell phones on your bundle, you will be getting major mobile power and coverage but saving over $80/month off the price of two typical cell phone plans. We’re betting that’s enough to send many of us to Spectrum.Call today & find the best Spectrum internet deals
1-844-534-0545Optimum Reliability and Performance
Cable and fiber both provide fast download speeds, but cable's upload speeds are slower
With hybrid fiber-coaxial (HFC) technology, Optimum gives its cable customers gigabit download speeds but much slower upload speeds. That’s typical for cable internet service. Optimum is comparable to other major cable internet providers such as Spectrum and Xfinity, offering upload speeds at a maximum of around 35-50 Mbps. Optimum differs from the cable internet competition because it is also launching into the all-fiber internet market. As of November 2025, Optimum has over 3 million fiber passings and continues to expand [10]. Fiber internet’s most striking advantage over cable internet is its symmetrical upload and download speeds. This is a game-changer for online gaming, videoconferencing, and large homes with multiple devices. When Altice merged Suddenlink into the Optimum brand, the company had two distinct “footprints” from where the former Optimum and Suddenlink coverage had existed. Suddenlink’s coverage area had been primarily in the South and West. Optimum was strong in the Northeast, and particularly in the tri-state area of New York, New Jersey, and Connecticut. Now, the fiber buildout is fastest in that tristate area [1]. Your chances of getting fiber internet from Optimum is better if you live in the tri-state area.Call today & find the best Optimum internet deals
1-833-337-0356Spectrum Reliability and Performance
Spectrum internet will rise to unprecedented speeds in next few years with up to 10/6 Gbps
In 2023, Spectrum was named by Speedtest® as the fastest internet provider in the United States for providing the highest average speed to customers [3]. Spectrum’s hybrid fiber-cable technology is already supplying 2000 Mbps speeds in some areas. Either way, HFC will give you faster, more reliable internet service than anything but fiber. Spectrum customers tend to report reliable, speedy performance. You don’t get glitching or freezing or network slowdowns in most cases. You’ll be well-equipped for gaming, videoconferencing, and HD streaming. On a personal note, I have been a Spectrum customer for three years, and my experience with their service has proven to be very smooth and reliable. But there’s even more innovation coming from Spectrum that will boost HFC performance to fiber-like speeds. If you sign up for Spectrum now, you’re going to get a major bandwidth boost in the next couple of years. Here’s the technical explanation with the specs. Spectrum’s upgrade to the DOCSIS 4.0 standard over the next three years will deliver a maximum 10 Gbps download/ 6 Gbps upload, which can rival any current fiber speeds. By 2025, 85% of Spectrum’s service footprint will have speeds of 5 Gbps download/1 Gbps upload [4]. Fiber has received some great press in the last few years. But hybrid fiber/cable networks like Spectrum’s may be about to have their day in the sun too.Call today & find the best Spectrum internet deals
1-844-534-0545Optimum Equipment, Installation and Bonus Features
No equipment rental fees, free installation with Optimum plans
Optimum will provide you with a WiFi 6E gateway as a part of your monthly plan fee, with no extra rental charge [9]. If you would rather use your own modem and router, Optimum will allow it. Just be sure to check for compatibility with their specs. Standard installation is free with most Optimum plans.Call today & find the best Optimum internet deals
1-833-337-0356Spectrum Equipment, Installation and Bonus Features
Advanced WiFi and low equipment fees increase appeal for Spectrum
Spectrum will provide you with a free modem and either a Wave 2 router or an advanced, WiFi 6 compatible router [5]. The Charter Red-Dot Design award-winning router can support up to 200 devices simultaneously. User controls allow you to manage which devices are connected and when, and Security Shield automatically blocks online threats. You can even manage your router and your home wireless devices from the Spectrum app on your phone, with no complicated log-in. The router will automatically switch channels to optimize your internet performance.Spectrum offers low equipment fees
Spectrum equipment fees are standardized, very low, and easy to understand. Spectrum modems come free with your service, and Spectrum routers rent for $5/month. Simple, straightforward pricing, unlike the complicated equipment fee charts you have to read for other providers.Spectrum installation fees
Spectrum’s installation fees are middle-of-the-road for the industry. Professional installation by a technician will cost you $59.99. You can self-install Spectrum too, with a $19.99 activation fee.Call today & find the best Spectrum internet deals
1-844-534-0545Optimum Experience & Support
Optimum customer satisfaction: the big question mark
With so many seemingly good points to its service and pricing, why has Optimum’s customer satisfaction scored significantly below average according to J.D. Power? [6] A sampling of online user reviews suggests two major complaints. The first is outages and failure of technical response. The second is a more general dissatisfaction with the phone system: being transferred to different departments and receiving contradictory responses from different phone reps when trying to resolve billing issues. Because this is a fairly even distribution of complaints, it’s likely that Optimum is not responding quickly enough to customer concerns, whether they are technical or billing-related. We can’t know the reason for this dysfunction. Often, these kinds of responsiveness issues happen when companies are understaffed or have high staff turnover in their customer service. But until Optimum improves its ratings, we have to give it only 3 stars for customer satisfaction.Call today & find the best Optimum internet deals
1-833-337-0356Spectrum Experience & Support
Spectrum Customer Service available 24/7
Spectrum provides customer service by phone or online chat 24 hours a day, 7 days a week. Spectrum also provides an extensive online troubleshooting guide and how-to resource library. If you prefer in-person assistance, Spectrum supports brick-and-mortar stores across its coverage area. These physical locations can also be very handy when you want to exchange equipment. Your Spectrum plan will give you access to a helpful and comprehensive mobile app. The app allows you to check for outages, manage your account, and do almost anything you would do online or by phone. You can even manage your WiFi settings through the app.Call today & find the best Spectrum internet deals
1-844-534-0545Optimum FAQ's
To order or learn more, call the number on this page or visit OptimumSavings.com.
No, Optimum does not impose data caps on any of its internet plans. You will have unlimited data on both cable internet and fiber internet plans from Optimum.
Optimum offers a free internet speed upgrade service to loyal customers, providing faster speeds and better value without changing the current price.
Optimum provides two options for renting a modem: one includes tech support and equipment replacement, while the other option is for purchasing a compatible modem.
To explore different speed options for your Optimum Internet service, you can enter your zip code here at CompareInternet.com to see what plans are available in your area.
Optimum offers savings on monthly bills through their Internet + Mobile Savings program, allowing customers to save up to $30/month by combining Optimum Internet and Optimum Mobile services.
Only Optimum Mobile and Optimum Internet customers are eligible for the Internet + Mobile Savings program offered by Optimum.
Call today & find the best Optimum internet deals
1-833-337-0356Spectrum FAQ's
To order or learn more, call the number on this page or visit SpectrumOnlineOffers.com.
Spectrum home internet is a reliable and fast internet service delivering high-speed internet connectivity to residential customers. Spectrum’s service uses hybrid fiber-coaxial technology (HFC). HFC is a broadband network that combines coaxial cable and fiber-optic line to create a connection that is faster than copper cable alone.
Spectrum Advanced WiFi is a feature offered by Spectrum that provides a stable and secure connection for all devices within your home network. It incorporates WiFi 6 technology, offering faster and more reliable wireless performance.
Installing Spectrum home internet is easy and convenient. You can pick up a self-install kit from a store or have it mailed to you. The kit includes a quick step-by-step guide to help you set up your Advanced WiFi.
You can manage your Spectrum home internet account, including your WiFi network, through the My Spectrum App. The app allows you to control connected devices, manage network settings, and access parental controls from anywhere.
No, Spectrum home internet does not impose data caps, monthly limits, or overage fees. You can enjoy unlimited internet usage without any additional charges.
Call today & find the best Spectrum internet deals
1-844-534-0545Optimum Sources
[1] Wikipedia.com. "Suddenlink Communications."
[2] Dgtlinfra.com. "Top 125 Internet Providers in the U.S."
[3] Optimum.com. "Internet Packages Speed Details."
[4] AlticeUSA.com. "Altice USA Reports First Quarter 2023 Results."
[5] AlticeUSA.com. "Altice USA Announces Acceleration of Fiber Deployment Strategy."
[6] J.D. Power. "2025 U.S. Internet Service Provider Satisfaction Study."
[7] Investors.optimum.com. "Company Information" [8] Broadbandmap.fcc.gov. "Provider Details" [9] Optimum.com. "CF" [10] Lightreading.com. "Altice USA Sheds More Broadband Subs Sets Name Change"Call today & find the best Optimum internet deals
1-833-337-0356Spectrum Sources
[1] Dgtlinfra.com. "Top 125 Internet Providers in the U.S."
[2] Charter.com. "Charter Launches Spectrum One."
[3] Speedtest.net by Ookla. "Internet Speeds in the United States 2023."
[4] FierceTelecom.com. "Charter Plots 3-Year Upgrade."
[5] Charter.com. "Advanced Home WiFi Puts Customers in Control."
Call today & find the best Spectrum internet deals
1-844-534-0545
Optimum Customers Review
Pricing
3.0
Reliability & Performance
4.0
Equipment, Installation & Features
4.0
Customer Experience & Support
3.0
Overall Rating
3.5
Rodger Morales
from Lake Havasu City, AZ on March 2026
Optimum is the worst company, period to use. When you decide to cancel this company's service, they will bust your butt to make it extremely difficult to do so. Once you believe you have the service canceled, during a conversation with a foreign person who hardly speaks English, they continue to attempt to steal money right out of your CREDIT CARD ACCOUNT. Today, I find they have charged my credit card $80.00, this month (March 24th, 2026) and I totally/completely cancelled their service on February 6th 2026. Very shortly, after my canceling their service, they attempted to charge me for the 'modem', which I 100% PURCHED at the on-set of their service! They couldn't make that 'stick' so they went on to trying to charge me the monthly service of $80.00, which the had just raised from $50.00! I'm not at the same address, and not even in the same State, at this time! A friend of mine, Heaven forbid, set-up for their service at my old address. At that time neither myself nor she had any Idea of how crooked this out-fit was! They offered her a very good rate to begin with, but I hope it works for her, when she decides to get 'out'! Their 'foreigner' rep. assured me all was finished between Optimum and me as of that Feb. 6th 2026 date. I 'pushed' him to say that statement three times, while on the phone and thought we were finished! If you want to spend hours on the phone with who knows how many customer service representatives who CAN'T speak English, go with Optimum. I you read another review, above, you'll find this guy was/is still fighting with them a year after he canceled their service. I and I'm positive every other customer of Optimum will warn you, DO NOT BECOME INVOLVED WITH THIS INTERNET/PHONE SERVICE! I guarantee you every word of this review is TRUE! PAY HEED!!! DO YOURSELF AND THOSE YOU KNOW A FAVOR, STAY AWAY FROM THIS BUNCH OF CROOKS!!!!!!!!!
Anita Caulder
from Hendersonville, NC on March 2026
We are stuck and have not other choice basically. The ATT service in our area is not reliable per neighbor's advice and other options are not available. So I feel as if Optimum is taking advantage of our situation. They continue to " allure" us with this fibernet with the promotion attached, but have yet that provided. Need them,, but wished for better pricing due to the situation.
Cierra Walker
from Georgetown, TX on January 2026
Internet runs great. The charges per month is high and I believe should not be over 130 for just having internet. Customer service is terrible. I had an issue because I was charged twice. Without asking me they applied a credit to my account. I request a refund and was told it could take up to 7 business days. It's been 7 business days and still have not gotten my money back. I reached back out and was now told 10-14 days. It didn't take days to take the money out of my account so it should not be taking this long to put my funds back. I am frustrated and this is trull unsettling. Will not continue with this internet service when i move.
Daniel W
from Quaker City, OH on January 2026
Senior citizen discounts all of a sudden don't apply, was $30 mo. A year ago, now $55 month, no extra streaming either. Goes out every heavy rain storm, snow, or windy day.
Keri L
from Aubrey, TX on January 2026
Forget saying that Optimum is the worst internet company to use. Optimum is the worst company, period to use. If you want a company to refuse to cancel service and steal money right out of your account, and then send you over to collections, go with Optimum. If you want to spend hours on the phone with who knows how many customer service representatives who can’t speak English, go with Optimum. If you want to finally get your case escalated to executive customer relations a year after you canceled service, and have executive customer relations give you the middle finger, go with Optimum. Or, you could save yourself all the time, trouble, and aneurysms and just not use Optimum.
Call today & find the best Optimum internet deals
1-833-337-0356Spectrum Customers Review
Pricing
4.2
Reliability & Performance
4.5
Equipment, Installation & Features
4.3
Customer Experience & Support
3.8
Overall Rating
4.2
Michael S
from Sylacauga, AL on April 2026
Wifi calls have started dropping lately. Can't depend on this service anymore.
Joanne P
from Floral City, FL on April 2026
I am looking for higher speed internet higher up speed and higher down loads
Dennis K
from Troutman, NC on April 2026
They cut internet speeds. Went up in price by 120%.
Paul F
from Sweetwater, TN on March 2026
Pricing goes up and it searches alot ! And anymore they are rude
Samuel Yates
from Hayden, AL on March 2026
Started with rural benefits. Keeps going up.
Call today & find the best Spectrum internet deals
1-844-534-0545
