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Optimum vs. COX: Which Internet Provider Is Better?

Compare internet speeds, pricing, reliability, customer reviews, and fees so you can choose the best internet provider for your home.

100% unbiased. Provider information updated regularly.
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Optimum Vs COX

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3.5/5 CompareInternet Staff Rating
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3.5/5 CompareInternet Staff Rating
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3.5

Plans starting at: $35

Popular Package: 1 Gig Fiber Internet

Download speeds up to: 8 Gbps

Connection Types: Fiber

Call today & find the best Optimum internet deals
1-833-337-0356
3.5

Plans starting at: $30

Popular Package: Cox Internet Gigablast

Download speeds up to: 1 Gbps

Connection Types: Cable

Call today & find the best COX internet deals
1-833-864-0259

Optimum Provider Information

Optimum is a major internet service provider owned by Altice USA, serving millions of customers primarily across the New York tri-state area and parts of the Northeast, Midwest, and South. The company delivers connectivity through two primary methods: a traditional hybrid fiber-coaxial (HFC) cable network and an expanding fiber-to-the-home infrastructure. While the HFC network is reliable for most households, the fiber service is the clear winner for those who need symmetrical upload speeds and lower latency. Plans start at $35 for 300 Mbps, scaling up to $90 for 8000 Mbps.

The provider is a solid choice for households that want a balance of speed and availability, especially if you can access their fiber network. One of the biggest perks is that Optimum generally avoids data caps, which is a relief for heavy streamers or large families. However, the company has faced criticism regarding customer service consistency and occasional price hikes once promotional periods expire. You should also be aware that the upload speeds on their HFC cable plans are significantly slower than their download speeds, which might frustrate remote workers who frequently upload large files. Optimum is best suited for urban and suburban residents who prioritize a well-established network and want the flexibility of choosing between cable or fiber depending on what is wired to their specific address. If you live in an area where their fiber service is available, it is often the most competitive option in their portfolio.

COX Provider Information

Cox is the largest private broadband provider in the United States, operating as a subsidiary of Cox Enterprises. The company primarily delivers internet through a hybrid fiber-coaxial (HFC) network, which balances widespread availability with high performance. While this infrastructure is reliable for most households, it is important to note that upload speeds on these cable connections are typically much slower than download speeds. Cox has been steadily expanding its fiber-to-the-home footprint in select markets, but the vast majority of customers will still use their traditional cable network.

You can find Cox service across a significant portion of the country, particularly in suburban areas throughout the West, Southwest, and parts of the South. Plans start at $30 for 100 Mbps, while their top-tier offerings reach $110 for 1000 Mbps. The provider is a strong choice for families who need consistent connectivity for streaming and general web use. However, be aware that Cox often enforces data caps on its plans, which can lead to overage charges if you are a heavy user who frequently downloads large files or streams in high definition.

Cox excels in terms of sheer availability and ease of installation, making it a convenient option for many renters and homeowners. The main drawback is the pricing structure, which often increases after promotional periods end. If you live in an area where fiber competition is limited, Cox is a dependable provider, but you should keep an eye on your monthly data usage to avoid unexpected costs.

PROS

Gigabit download speeds No data caps or contracts 5-year price lock on select plans

Cons

Poor customer satisfaction scores Slower upload speeds for cable than all-fiber Price hikes after promo rates

PROS

Wide availability of gigabit download speeds Data caps are high at 1.2 TB, decreasing likelihood of overages Reliability of cable connection

Cons

Big price hikes after promotional rates Data caps may result in overage charges Below-average customer satisfaction ratings

Optimum Internet Plans

PlanService TypeDownload SpeedMonthly Price
Choice of $50 gift card
8 Gig Fiber InternetFiber InternetUp to 8,000 Mbps Only $90
*Offers and availability may vary by location and are subject to change.
Choice of $50 gift card
2 Gig Fiber InternetFiber InternetUp to 2,000 Mbps Only $65
*Offers and availability may vary by location and are subject to change.
Choice of $50 gift card
1 Gig Fiber InternetFiber InternetUp to 1,000 Mbps Only $55
*Offers and availability may vary by location and are subject to change.
1-year price lock
500 Mbps Fiber InternetFiber InternetUp to 500 Mbps Only $45
*Offers and availability may vary by location and are subject to change.
1-year price lock
300 Mbps Fiber InternetFiber InternetUp to 300 Mbps Only $35
*Offers and availability may vary by location and are subject to change.
Call today & find the best Optimum internet deals
1-833-337-0356

COX Internet Plans

PlanService TypeDownload SpeedMonthly Price
INCLUDES Panoramic Wifi equipment
Cox Internet GigablastCable InternetUp to 1,000 Mbps Only $110
*Offers and availability may vary by location and are subject to change.
INCLUDES Panoramic Wifi equipment
Cox Internet Ultimate 500Cable InternetUp to 500 Mbps Only $80
*Offers and availability may vary by location and are subject to change.
INCLUDES Panoramic Wifi equipment
Cox Internet Preferred 250Cable InternetUp to 300 Mbps Only $50
*Offers and availability may vary by location and are subject to change.
INCLUDES Panoramic Wifi equipment
Internet Essential 100Cable InternetUp to 100 Mbps Only $30
*Offers and availability may vary by location and are subject to change.
Call today & find the best COX internet deals
1-833-864-0259

Optimum FAQ's

To order or learn more, call the number on this page or visit OptimumSavings.com.
No, Optimum does not impose data caps on any of its internet plans. You will have unlimited data on both hybrid fiber coaxial (HFC) internet and fiber internet plans from Optimum.
Optimum offers a free internet speed upgrade service to loyal customers, providing faster speeds and better value without changing the current price.
Optimum provides two options for renting a modem: one includes tech support and equipment replacement, while the other option is for purchasing a compatible modem.
To explore different speed options for your Optimum Internet service, you can enter your zip code here at CompareInternet.com to see what plans are available in your area.
Optimum offers savings on monthly bills through their Internet + Mobile Savings program, allowing customers to save up to $30/month by combining Optimum Internet and Optimum Mobile services.
Only Optimum Mobile and Optimum Internet customers are eligible for the Internet + Mobile Savings program offered by Optimum.
Call today & find the best Optimum internet deals
1-833-337-0356

COX FAQ's

Cox provides a convenient self-installation option called Easy Connect. With Easy Connect, you can use a self-installation kit to set up your new internet or phone modem or TV receiver. The process is simple and involves following a few easy steps outlined in the self-installation guides provided by Cox.
Panoramic Wi-Fi from Cox is an innovative high-speed internet experience designed to meet your needs. It offers fast and reliable speeds throughout your home, along with support tools to manage your home network effectively. With Panoramic Wi-Fi, you can enjoy wall-to-wall Wi-Fi coverage and faster speeds for all your internet activities.
Cox Hotspots are a network of Wi-Fi hotspots available nationwide. They are accessible to Cox Internet Preferred and higher plans. When you're near a hotspot, you can connect to them by searching for available networks using your smart devices. By using Cox Hotspots with your Cox login credentials, you can save on cellular data usage while enjoying internet connectivity on the go.
Yes, Cox allows you to change your home internet speed whenever your needs change. If you require faster or slower internet speeds, you have the flexibility to adjust your plan accordingly. Cox offers a range of internet plans to cater to different speed requirements. You can explore the available options and select the plan that best suits your needs. You can test your internet speed here.
All of Cox’s internet plans come with 1.2 GB of data per month. Cox offers two additional data plans beyond the monthly plan that is included in your service. These additional data plans provide you with more internet data to meet your usage needs if you are a heavy data user.
Yes, you can set up a new Cox email address. Cox provides email services to its customers, allowing them to create personalized email accounts.
Call today & find the best COX internet deals
1-833-864-0259