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Brightspeed vs. Verizon Internet Providers Compared

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Brightspeed Vs Verizon

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Rosslyn Elliott

Written by Rosslyn Elliott - Pub. Jul. 27, 2023 / Updated Jun. 16, 2026

You are currently comparing:

Brightspeed Vs Verizon

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Plans starting at: $29.99

Popular Package: 2 Gig

Download speeds up to: 8 Gbps

Connection Types: Fiber

Call today & find the best Brightspeed internet deals
1-833-970-4123

Plans starting at: $34.99

Popular Package: 1 Gig

Download speeds up to: 2 Gbps

Connection Types: Fiber & Wireless

Call today & find the best Verizon internet deals
1-833-718-3939

Brightspeed Staff rating

4.0

Brightspeed's large network offers customers a planned transition from DSL to fiber

Brightspeed is a newer ISP that began offering internet services to customers in October 2022. Brightspeed bought out many networks previously owned by CenturyLink (Lumen's ILEC business) for $7.5 billion. That purchase instantly made Brightspeed the 12th-largest ISP in the U.S. [1]. The company's mission is to bring fiber internet to as many customers as possible, as soon as possible. Brightspeed launched its first Fiber-to-the-Home (FTTH) network in March 2023 and has since made significant progress. The company has passed more than 2 million premises with fiber so far and expects to pass approximately 1 million additional homes in 2025 alone. With $575 million in new capital secured in June 2025 (expanding on $3.7 billion raised the previous year), plus more than $295 million in public broadband grants, Brightspeed is accelerating its fiber rollout to reach more than 5 million homes and businesses across its 20-state footprint in the coming years [4]. Brightspeed's goal to provide fiber to underserved areas is a worthy one. By creating more lightning-fast fiber infrastructure for those who currently lack access, Brightspeed is bringing opportunities to rural and suburban communities across 20 states in the Midwest, South, and on the East Coast. Customers will have ample support for remote jobs and responsive, smooth access to thousands of educational options online. The company's fiber network uses XGS-PON technology to deliver symmetrical multi-gig speeds across more than 530 communities [4]. All Brightspeed customers get the advantages of unlimited data and no contracts. Brightspeed also offers competitive, transparent pricing for its fiber plans. If customers are still on DSL, they will have to be patient with slower speeds while they wait for the fiber to arrive. The good news is that fiber is on the way, based on the aggressive buildout plans.

PROS

Attractive, transparent pricing for fast fiber speeds No data caps or contracts, free premium modem with fiber plans Rapid fiber buildout in progress

Cons

Some customers on DSL will wait for fiber buildout Slower speeds for DSL service New company still building operations
Call today & find the best Brightspeed internet deals
1-833-970-4123

Verizon Staff rating

4.5

Verizon Fios delivers lightning-fast speeds and competitive, straightforward pricing

Verizon Fios is the premium all-fiber internet service that Verizon offers to its customers, in addition to its well-known mobile and fixed wireless networks. The all-fiber-optic network of Verizon Fios is popular in the Northeast and Mid-Atlantic. Though Verizon is the 4th largest internet service provider in the nation, Verizon Fios is currently only available in 9 states and the Washington DC area [1]. It’s quite a claim to fame that Verizon took the #1 spot in customer satisfaction in the J.D. Power national survey for its region [2]. What’s more, Verizon beat the competition by a large margin. Verizon Fios offers superfast, symmetrical multi-gigabit speeds up to 2000 Mbps in select areas. Offering a choice of several plans and attractive, low prices, Verizon Fios is one of the best internet plans you’ll find on the market today.

PROS

Gigabit symmetrical speeds with all-fiber internet Top-ranked performance on customer satisfaction No data caps or contracts required

Cons

All-fiber Fios network only available to 50% of wired internet customers Verizon’s DSL is pricier and much slower than all-fiber Verizon Fios Not available in some rural or remote areas
Call today & find the best Verizon internet deals
1-833-718-3939

Brightspeed Internet Plans

PlanService TypeDownload SpeedMonthly Price
$100 Reward Card!
500 MbpsFiber InternetUp to 500 Mbps Only $39.99
*Offers and availability may vary by location and are subject to change.
$250 Reward Card!
8 GigFiber InternetUp to 8,000 Mbps Only $119.99
*Offers and availability may vary by location and are subject to change.
$250 Reward Card!
2 GigFiber InternetUp to 2,000 Mbps Only $59.99
*Offers and availability may vary by location and are subject to change.
$150 Reward Card!
1 GigFiber InternetUp to 1,000 Mbps Only $49.99
*Offers and availability may vary by location and are subject to change.
200 MbpsFiber InternetUp to 200 Mbps Only $29.99
*Offers and availability may vary by location and are subject to change. Read more
Call today & find the best Brightspeed internet deals
1-833-970-4123

Verizon Internet Plans

PlanService TypeDownload SpeedMonthly Price
NFL Sunday Ticket from YouTube, on us. For the 2026 NFL season. Up to a $480 value. Plus $400 off select Samsung products when you buy an eligible item $799 or more at Best Buy® Or save $15/mo for 3 years.
2 GigFiber InternetUp to 2,000 Mbps Only $94.99
*Offers and availability may vary by location and are subject to change.
NFL Sunday Ticket from YouTube, on us. For the 2026 NFL season. Up to a $480 value. Plus $400 off select Samsung products when you buy an eligible item $799 or more at Best Buy® Or save $15/mo for 3 years.
1 GigFiber InternetUp to 940 Mbps Only $74.99
*Offers and availability may vary by location and are subject to change.
NFL Sunday Ticket from YouTube, on us. For the 2026 NFL season. Up to a $480 value. Plus $400 off select Samsung products when you buy an eligible item $799 or more at Best Buy® Or save $15/mo for 3 years.
500 MbpsFiber InternetUp to 500 Mbps Only $59.99
*Offers and availability may vary by location and are subject to change.
NFL Sunday Ticket from YouTube, on us. For the 2026 NFL season. Up to a $480 value. Plus $400 off select Samsung products when you buy an eligible item $799 or more at Best Buy® Or save $15/mo for 3 years.
300 MbpsFiber InternetUp to 300 Mbps Only $34.99
*Offers and availability may vary by location and are subject to change.
3-year price lock guarantee**
5G HomeWireless InternetUp to 100 Mbps Only $35
*Offers and availability may vary by location and are subject to change.
4-year price lock guarantee**
5G Home PlusWireless InternetUp to 150 Mbps Only $45
*Offers and availability may vary by location and are subject to change.
Get $400 off select Samsung products, on us. When you buy an eligible item $799 or more at Best Buy®. Or NFL Sunday Ticket from YouTube, on us. And 5-year price lock guarantee**
5G Home UltimateWireless InternetUp to 300 Mbps Only $60
*Offers and availability may vary by location and are subject to change.
Call today & find the best Verizon internet deals
1-833-718-3939

Brightspeed Pricing

4.0

Brightspeed offers a very good deal on fiber internet with simple and straightforward pricing

One of Brightspeed’s real strengths is transparent pricing. Currently, there are no data caps, and no required contracts, which means you won’t get hidden fees popping up on your monthly bills as you will with many other ISPs. Brightspeed internet plan prices are excellent for fiber internet. The best part is that there are no surprise price hikes after promotional rates, which is standard practice with other providers. With Brightspeed Fiber, you can count on consistent pricing that gives you a lot of speed for a very attractive monthly cost. Brightspeed DSL pricing is not quite as good a deal because a DSL user’s internet speed and performance will be so much lower. But Brightspeed DSL may still be your best option if you have no other available cable or fiber providers in your area.
Call today & find the best Brightspeed internet deals
1-833-970-4123

Verizon Pricing

4.5

Verizon Fios offers great prices for cutting-edge, all-fiber internet with no hidden fees

Verizon Fios offers three all-fiber internet plans in most of its service areas. The first-tier begins at $34.99/month for up to 100 Mbps. Those fiber speeds are symmetrical, which means that upload and download speeds are equal. No other internet technology offers equal speeds. So you will get a lot more speed for your money with fiber than with any other type of internet connection. Verizon Fios gives you stable prices from the beginning, not introductory prices that will jump up much higher after a year. Here at CompareInternet.com, we give our best ratings to providers whose prices are not only low, but also clear and consistent for customers. Verizon Fios ranks at the top of the industry for its simplicity of pricing. Another major plus of Verizon Fios is that their plans don’t impose data caps. Even with a large household of internet users streaming in HD or gaming, you won’t have to worry about your data usage. Finally, Verizon will give you the option to bundle your cell phone service and your TV. You can get very low combined deals by bundling that can save you a lot of money compared to typical cell phone plan pricing. Many customers do choose to bundle because Verizon phone service is known for its high-quality signals.
Call today & find the best Verizon internet deals
1-833-718-3939

Brightspeed Reliability and Performance

3.8

Brightspeed Fiber will offer premium gigabit speed and reliability, but DSL performance will vary

If Brightspeed Fiber is available in your area, you will be getting fiber’s well-known gigabit speeds as well as a fiber connection that doesn’t slow down or glitch. Brightspeed Fiber will equip you for any internet activities you like, including online gaming, videoconferencing, and HD streaming on multiple devices. Like most fiber connections, Brightspeed will give you symmetrical upload and download speeds—an amazing advance over previous technologies. If Brightspeed is still offering DSL in your area, your performance and speed will vary depending on your location. Your download speed and your upload speed with a DSL connection will be slower than with fiber internet. You also may have higher latency than you will with fiber or cable. You can check your actual speed with our internet speed test. In many areas where Brightspeed offers DSL, there is no fiber or cable option yet. So Brightspeed may still be your best bet. You can order DSL and look forward to your turn on Brightspeed’s fiber installation list. And with the rapid pace of their planned fiber expansion, you might be next!
Call today & find the best Brightspeed internet deals
1-833-970-4123

Verizon Reliability and Performance

4.5

Verizon Fios performance is best-of-the-best with all-fiber speeds, but make sure you’re getting Fios

It’s really hard to beat all-fiber internet. If you’re getting a Verizon Fios plan, you’re going to have enough bandwidth for practically everything you need to do in your home. Fiber speeds are so fast that numerous people could be streaming or gaming at once in your home, and your connection would not slow down or glitch. Bandwidth is just not an issue for most households once you get internet speeds up past 200 Mbps. You will avoid ISP throttling and any of the other speed issues that happen with slower internet technologies. There’s just one issue to be aware of. Only 50% of Verizon’s wired network is Verizon Fios [3]. The rest is Verizon Internet, which is DSL-based. As you probably know, there is a vast difference between the speeds you get with all-fiber internet vs. DSL internet. Verizon also offers fixed wireless internet plans under LTE and 5G. And while all these plans can still give you high-speed internet, none of them will give you the premium performance of Verizon Fios. So when you’re signing up for Verizon Fios, make sure you look for the Fios all-fiber brand name. If only Verizon DSL or fixed wireless is available in your area, those can also be good options depending on what else is around. But you’ll want to check out your complete list of internet choices by entering your zip code here on our website.
Call today & find the best Verizon internet deals
1-833-718-3939

Brightspeed Equipment, Installation and Bonus Features

4.3

Brightspeed offers advanced Wi-Fi in combo modem/router

If you order a Brightspeed Fiber plan, you will get free access to a premium Wi-Fi modem with Wi-Fi 6 technology. That advanced capability will give you 3 to 4 times faster connectivity. The modem will have greater data capacity and support extended battery life for in-home devices. (Your devices will need to be compatible with Wi-Fi 6 in order to perform at this higher level.) Modems that might come with your package would include the Actiontec C3000A, the Axon C4000, the Zyxel C4000, and the Zyxel C3000Z [3]. For some other Brightspeed plans, you may pay a $15/month equipment rental fee for your combo modem and router. Installation fees will also vary with your plan. You will get free installation for a DSL self-install or a technician installation of higher-speed fiber packages. A technician installation for DSL or a first-tier fiber plan will require a one-time $99 fee.
Call today & find the best Brightspeed internet deals
1-833-970-4123

Verizon Equipment, Installation and Bonus Features

4.5

Verizon Fios includes a free router with your monthly plan fee

Fios offers what we consider the best possible equipment option: no extra equipment fee. Your router is included with the basic charge for your plan [4]. You get a simpler, more predictable price because your equipment is included in your monthly fee. The other benefit of getting a router directly from your ISP is that their tech support will be better able to help you if you ever need troubleshooting. Verizon charges a $99 installation fee, but the fee may be waived with some promotions. You can also self-install Verizon Fios if there is already a Fios Optical Network Terminal in your home from previous Fios service.
Call today & find the best Verizon internet deals
1-833-718-3939

Brightspeed Experience & Support

4.0

Brightspeed’s customer support is robust

Brightspeed receives 4 stars for Customer Service, with a promising beginning for a new company. Brightspeed provides a 24/7 chat interface for support as well as a helpline. The company also has a website with resources and FAQs to assist with simple questions. Some helpful features on the website include a troubleshooting & outage check, a tracker to tell you where your technician is, and a service appointment manager. A “quick bill pay” function will come in handy too. The Brightspeed Fiber network is very strong and is now producing a lot of customer satisfaction. With their rapid fiber buildout and commitment to customer service, we recommend Brightspeed as a good choice for your internet service, both now and for the future.
Call today & find the best Brightspeed internet deals
1-833-970-4123

Verizon Experience & Support

4.5

Verizon Fios ranks first in customer satisfaction

In the Eastern region of the United States, Verizon tops the J.D. Power customer satisfaction survey for residential internet providers. Not only that, but Verizon has ranked first in that survey for nine years, far outscoring the competition [2]. This is especially impressive because that ranking includes Verizon’s DSL service as well as Fios. Usually, DSL providers rank much lower in customer satisfaction. Yet even with a network that includes DSL, Verizon is clearly doing customer service very well. Verizon has all the usual perks of customer service from a large internet provider: phone help, tech support, and a mobile app called My Fios to manage all aspects of your account. If you are lucky enough to be in the coverage area for Verizon Fios, you are going to be very happy with your hyperspeed internet connection, its low price, and with strong customer support from Verizon.
Call today & find the best Verizon internet deals
1-833-718-3939

Brightspeed FAQ's

To order or learn more, call the number on this page or visit BrightspeedSavings.com.
Brightspeed does not impose data caps on its internet service. You can enjoy unlimited data usage without worrying about any restrictions or additional charges.
Brightspeed offers several no-cost modem options for fiber installations, including premium Wi-Fi 6-capable modems. These modems are optimized to deliver the fiber connection into your home and come with remote network support from the Brightspeed customer success team. Newer fiber installations may include the Calix Wi-Fi router and mesh Wi-Fi extenders at no additional charge.
Yes, you can choose to provide your own Wi-Fi router if it meets certain specifications, such as maximum bandwidth capability equal to your purchased internet speed, a 1 Gbps Ethernet WAN port, DHCP to obtain a WAN IP Address, the same or newer Wi-Fi technology as your connected devices, accurate auto-channel selection, and firewall support. However, by using your own router, you won't get the benefits of using a Brightspeed modem, such as built-in security features and technical support from the Fiber Customer Success Team.
Restarting your modem/router (gateway) is often the first step in troubleshooting connection problems. You can simply unplug it for 30 seconds and then plug it back in.
Brightspeed provides special programs to support low-income customers. They offer affordable internet options and participate in initiatives like the Affordable Connectivity Program to ensure that everyone has access to reliable and affordable internet service. Your customer support rep can help you set up your ACP benefit if you qualify.
Yes, Brightspeed is actively expanding its fiber infrastructure to provide high-speed internet access to more areas. They are committed to improving connectivity and delivering reliable fiber-optic internet service to customers. For specific information about the availability of fiber in your location, please contact the Brightspeed customer support team.
Call today & find the best Brightspeed internet deals
1-833-970-4123

Verizon FAQ's

To order or learn more, call the number on VerizonDeal.com.
The My Fios App allows you to pay or manage your bill, check your plan details, and get self-help tools. You can even configure your Wi-Fi router and analyze its performance.
No, Verizon Fios does not impose data caps or overage charges for exceeding data allowances. You will have unlimited data with your Verizon Fios plan.
Fios internet starts its prices on the low side of industry averages. Enter your zip code here at CompareInternet.com for a full list of providers, plans and pricing in your area.
Call today & find the best Verizon internet deals
1-833-718-3939

Brightspeed Customers Review

4.0
Pricing
4.0
3.8
Reliability & Performance
3.8
4.3
Equipment, Installation & Features
4.3
4.0
Customer Experience & Support
4.0
4.0
Overall Rating
4.0
John E
5.0
from Springfield, MO on August 2026
The new Brightspeed Wifi is proving a strong and more consistent signal than my previous provider.
Kathy
3.8
from Berne, IN on August 2026
My line hasn't been buried yet and it's in my neighbor's yard. Was told my first bill would be in September. I got a bill already. Otherwise it's good
Terry C
3.0
from Cropwell, AL on August 2026
Great experience w/ my first contact, by phone, when I called to order service. Very helpful, good listener. Assured me I would get the advertised $29.95 / month rate w/ my credit card and auto pay enrollment. I received an email before he started asking me to register. I tried 9 x’s and was unsuccessful. 1) I just received bill by email… $39.95. Install went great. I asked for installer to show me how to install, register and use the app. 2) He could not help because of some glitch in the system. 3) I called customer service and asked for technical support. They said it would be about 3 weeks for tech support to get back to me, because of internet issues. Still applies. No help
Ben A
2.5
from Charlottesville, VA on August 2026
The services are great with exceptional internet speed, but the installation was horrid. The technician had no booties and dirty boots, slightly to moderately unprofessional, and did not complete the install correctly. Regarding the install, he drilled a hole into my wall to be able to route the cable, which is fine, but did not silicon the hole leaving it so there is visible light coming from outside when you look at the cable. To me, that's unacceptable and has left me with labor to not only correct his work, but clean up after him (dirt from boots and dust from drilling). I feel as though I should be reimbursed for the inconvenience and work I had to perform myself.
Hannah R
3.0
from Corolla, NC on August 2026
Let me start by saying Chuck has been amazing. Each time I’ve talked on the phone to customer support they have been courteous and helpful. However we started the process in JUNE and we still have a line hanging outside our house. It took 28 days to get the service. It’s been a week now and we’ve lost connection 4 times and had to have it rebooted and a new box installed (by Chuck). I was told 24-28 hours for the line to be buried (it was done incorrectly the first time) and it’s been over a week now. Not only is it an eye sore, but it’s been driven over multiple times before we hung it over the garage door. The timing of this install is abysmal…not a good start. We’ve had two days with no glitchiness so I’m hoping we’re on a better track now. Please get the installation process dialed in. And a big thank you to Chuck!!
Call today & find the best Brightspeed internet deals
1-833-970-4123

Verizon Customers Review

4.5
Pricing
4.5
4.5
Reliability & Performance
4.5
4.5
Equipment, Installation & Features
4.5
4.5
Customer Experience & Support
4.5
4.5
Overall Rating
4.5
Ken P
3.8
from Doylestown, PA on August 2026
I have had verizon FiOS for years now. I am on my 4th pc. When I was on the phone with verizon support regarding answers to questions I had about my 2nd pc the tech realized I had older equipment installed on the exterior of my home. He said they had upgraded that equipment a "while" ago and scheduled an appointment with a tech to come out right away to install interior equipment. It was the next day and for no charge. I have always had good service from Verizon FiOS.
KeithHearo A
1.0
from Houston, PA on July 2026
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Elizabeth a S
1.0
from Toms River, NJ on July 2026
Hate Verizon. Overcharge constantly. Prices too high
Charlie M
2.5
from Dublin, OH on June 2026
The signal starts buffering at times in the middle of a show or sporting event. Says to check the signal strength. That checks out, but the buffering doesn’t go away. Very frustrating
Esther D
1.0
from Bronx, NY on May 2026
Awful WiFi connection and misleading information.
Call today & find the best Verizon internet deals
1-833-718-3939