Plans starting at: $35
Popular Package: AT&T FIBER - INTERNET 1000
Download speeds up to: 5 Gbps
Connection Types: Fiber & Wireless
Plans starting at: $45
Popular Package: Up to 1Gbps
Download speeds up to: 8 Gbps
Connection Types: Fiber
AT&T Staff rating
Industry-leading fiber internet speeds and strong reliability from AT&T
AT&T Fiber can support all your data-intensive internet activities, now and in the future. AT&T continues to lead the industry with multi-gigabit ( Mbps) internet speeds available in select areas and more speed on the way. Following the passage of the One Big Beautiful Bill Act, AT&T is accelerating its fiber network expansion, adding an additional 1 million fiber customer locations annually starting in 2026 [6]. AT&T's network is growing even faster: AT&T agreed to acquire substantially all of Lumen's Mass Markets fiber internet connectivity business—about 1 million fiber customers across more than 4 million fiber locations—in a $5.75 billion deal expected to close in the first half of 2026 [8]. This expansion will bring AT&T Fiber to major metro areas, including Denver, Las Vegas, Minneapolis-St. Paul, Orlando, Phoenix, Portland, Salt Lake City, and Seattle. The transaction will stimulate investment, create new middle-class jobs, and help AT&T reach approximately 60 million total fiber locations by the end of 2030—roughly doubling the number of locations where AT&T Fiber is available today. This expansion means more customers will have access to AT&T's superior all-fiber internet service. When you add no contracts, no equipment fees, no data caps, and a reputation for reliable customer service, AT&T is a superior choice for all-fiber internet. In areas where only AT&T copper service is available, customers should also check other options and compare speeds and pricing.PROS
Cons
Cities with AT&T availability
Quantum Fiber Staff rating
Quantum Fiber brings superior internet speeds and reliability at an appealing price.
Quantum Fiber is a fiber-optic internet service originally developed by Lumen Technologies. On February 2, 2026, AT&T acquired Lumen’s Mass Markets fiber-to-the-home business (including Quantum Fiber) in an all-cash deal valued at $5.75 billion. The acquisition included consumer fiber operations in 11 states, adding more than 1 million fiber customers and over 4 million enabled fiber locations to AT&T’s network. Lumen retained its enterprise network infrastructure and copper-based services, while AT&T integrated the acquired fiber assets into its expanding fiber broadband portfolio.PROS
Cons
Cities with Quantum Fiber availability
AT&T Internet Plans
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Quantum Fiber Internet Plans
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AT&T Pricing
AT&T Fiber internet is affordably priced given its high quality and dependability
AT&T offers reasonable fiber pricing with first-tier fiber internet plans currently starting around $/month. AT&T won’t always offer you the lowest price for fiber in your area. But AT&T will offer you the low end of industry standard prices. For those prices, you’ll often get higher internet speeds from AT&T than from the competition. You will get good value for the internet speed you’re buying. AT&T Fiber’s advantage is that their fiber connections give you equal download and upload speeds. So, even if AT&T Fiber and a cable provider offer you the same price for a speed they both call “300 Mbps,” you will not be getting the same speeds from fiber and cable providers. All cable internet may have high download speeds, but has much slower upload speeds (usually around 10-20 Mbps). AT&T Fiber will give you the same upload speed as your download speed for your monthly price. Having upload speed equal to your download speed can make a big difference for real-time activities such as video streaming and gaming. Fiber also offers low latency, which you’ll see in a ping test. So overall, you are getting more for your money with a fiber internet plan, even when fiber and cable plans advertise the same prices and download speeds. There’s one drawback to AT&T’s pricing. AT&T’s copper-wired service (DSL/ IPBB) is priced at around the same as its first-tier fiber plan. This price is higher by Mbps given that copper service is much slower and less reliable than fiber. We hope AT&T will consider lowering the price of its copper service to give better value to DSL/IPBB customers.Quantum Fiber Pricing
Competitive, straightforward prices.
Quantum Fiber offers straightforward pricing that includes an autopay discount. Monthly costs are approximately $5 higher if you don't enroll in automatic payments. In most markets, the two primary plans available are the 500 Mbps and 1,000 Mbps (1 Gig) tiers. Multi-gigabit options—up to 2 Gig, up to 3 Gig, and up to 8 Gig plans—are available in select areas. All plans include free equipment rental during an initial period, unlimited data, and no contracts [7].Value Analysis
When evaluating internet plans, the cost per megabit provides insight into true value. Quantum Fiber's entry-level 500 Mbps plan at $50 per month equates to 10 cents per Mbps—a competitive rate for fiber service. This pricing structure positions Quantum Fiber favorably against cable providers that may advertise lower introductory rates but dramatically increase rates after promotional periods end. Three potential cost increases:- Equipment rental fees: Quantum Fiber provides free equipment during an "initial period." After this period ends, rental fees may apply. You can drop these fees altogether by using your own compatible router.
- Installation costs: Professional installation is currently free, though Quantum Fiber states this "could change in the future," and additional products or services might incur extra installation costs.
- Taxes and miscellaneous fees: Local and state taxes and regulatory fees may increase over time, beyond Quantum Fiber's control.
No Data Caps or Contracts
All Quantum Fiber plans include unlimited data, allowing unrestricted internet use within the acceptable use policy without overage fees or speed throttling. The absence of contracts means you can cancel or modify service at any time without incurring early termination fees.AT&T Reliability and Performance
Decades of growth give AT&T reliable infrastructure and sophisticated operations
As the third-largest ISP in the United States, AT&T has massive corporate size and history on its side. AT&T’s home internet serves over 100 metro areas in 22 states, with over 19 million fiber internet passings [1] [2]. AT&T provides strong infrastructure and tech support. With 99% reliability for your internet connection, AT&T Fiber service is less likely to be disrupted by outages or slowdowns than many other internet providers [3]. AT&T’s reliability rating is higher than some other ISPs because AT&T customers do not have to work with internet data caps. Many internet service providers have soft data caps. When you hit your data allowance for the month, your ISP will throttle your internet. Your internet speed will slow down to the point that only the simplest email tasks will be possible. You won’t be able to do complex web browsing, streaming, or your other usual internet tasks. In other words, your internet will become unreliable when you hit the limits of your data caps. AT&T and other providers with no data caps give you peace of mind because you won’t suddenly lose most of your internet functionality in the third week of the month. Unlimited data is a major bonus for your internet connection’s reliability.Quantum Fiber Reliability and Performance
Symmetrical upload and download speeds and superior reliability during peak usage times.
Quantum Fiber utilizes fiber-optic technology, which provides two key advantages over cable and DSL: symmetrical upload and download speeds, and superior reliability during peak usage times. Symmetrical speeds mean your upload capacity matches your download speed. On the Mbps plan, for instance, you receive Mbps in both directions. This is valuable for video conferencing, uploading large files, livestreaming, and cloud backups.Fiber-to-the-Home vs. Fiber-to-the-Curb
In most installations, Quantum Fiber deploys Fiber-to-the-Home (FTTH), where fiber-optic cable runs directly to your residence. This provides the fastest possible speeds with full symmetrical performance. However, in some cases, Quantum Fiber may install Fiber-to-the-Curb (FTTC), where the final connection to your home uses coaxial cable. Even a short coaxial cable segment will reduce upload speeds compared to pure fiber. If you receive an FTTC connection, your download speeds may remain at the advertised levels, but your upload speeds will be slower than the symmetrical speeds typical of FTTH. Before installation, confirm which connection type your location will receive.Performance Capacity
A gigabit fiber plan from Quantum Fiber supports about 10 devices simultaneously, enabling high-bandwidth activities (such as 4K streaming and online gaming) while maintaining smooth performance. The combination of low latency, high bandwidth, and consistent speeds makes fiber particularly well-suited for households with multiple heavy internet users.AT&T Equipment, Installation and Bonus Features
AT&T offers no equipment fees, optional self-installation, extra cybersecurity features
As long as you have AT&T internet service, you will also get to use an internet gateway at no charge [4]. (This gateway is a modem/router combo known as AT&T Smart Wi-Fi.) Your plan may also include a free Wi-Fi extender depending on your terms. If you order AT&T Fiber, technicians will install an ONT (optical network terminal) and a fiber jack or ethernet jack. Professional installation from AT&T will cost you $99 for either copper internet or fiber installation. If you are planning to order copper-based internet (DSL/IPBB) and there is already a dual-port phone jack in your home, AT&T can mail you a self-installation kit at no charge. You can even self-install fiber internet if you are comfortable with a wall installation and following technical instructions. AT&T customers have access to the AT&T ActiveArmor internet security app. The app will block fraud calls and guard risky Wi-Fi connections. For a small extra monthly charge, ActiveArmor offers advanced functions such as Identity Monitoring and Reverse Number Lookup. AT&T also offers a Smart Home Manager app to manage your Wi-Fi and all smart home devices and check for outages.Quantum Fiber Equipment, Installation and Bonus Features
Get free use of a 360 Wi-Fi mesh router or use your own router
Quantum Fiber provides its 360 Wi-Fi equipment at no additional cost during an initial period. This system includes a SmartNID ONT device and up to four mesh Wi-Fi pods. The number of Wi-Fi pods will be determined by your installation technician based on your home's size. Most equipment has Wi-Fi 6 connectivity, but Wi-Fi 7 is available in select areas. The mesh network architecture offers better coverage than traditional single-router setups. This is beneficial for larger homes or properties with thick walls that impede wireless signals. The 360 Wi-Fi system creates whole-home connectivity by placing pods throughout your space, eliminating dead zones and ensuring seamless handoff as you move between areas. This setup supports the high device counts and bandwidth demands typical of modern households.Professional Installation
Quantum Fiber currently provides free professional installation. The internet provider has noted this "could change in the future," and customers requiring additional products or services may incur extra installation costs. Professional installation ensures proper fiber-optic connection, optimal equipment placement for your home's layout, and immediate resolution of any technical issues. The installation process:- Running fiber-optic cable to your home (FTTH) or to the curb (FTTC)
- Installing the SmartNID ONT
- Positioning mesh Wi-Fi pods throughout the home
- Testing connection speeds and performance
- Explaining system features and troubleshooting resources
AT&T Experience & Support
AT&T Customer Service provides 24/7 tech support and ranks #1
AT&T has a robust customer support framework, including community forums, live chat, and phone assistance. Tech support is available 24/7, which can be a lifesaver if you work or study from home. Billing and account support are available from 7 AM to 9 PM CT Monday through Friday, and 8 AM to 9 PM Saturday. Those Saturday hours are especially valuable if you work Monday to Friday and can’t squeeze in personal business during the week. In 2023, AT&T ranked#1 for Customer Satisfaction in Residential Internet Service (North Central and West regions) with J.D. Power and Associates [5]. AT&T also ranked #2 in the South region.Quantum Fiber Experience & Support
Quantum Fiber satisfaction scores below fiber industry average
According to the 2025 American Customer Satisfaction Index (ACSI) report comparing internet providers, Quantum Fiber scored 71 out of 100 points—a 7% decline from the previous year. This places Quantum Fiber four points below the fiber industry average of 75 [3]. The 2025 ACSI data also indicated that overall fiber provider scores decreased by 1% year-over-year across the industry [8]. The J.D. Power 2024 U.S. Residential Internet Service Provider Satisfaction Study did not differentiate between Quantum Fiber and CenturyLink DSL, instead reporting combined results for Lumen Technologies. In the West, where Quantum Fiber has its strongest presence, Lumen Technologies ranked last with a score of 511 out of 1,000. This combined scoring methodology means CenturyLink's lower-performing DSL service likely impacted the overall rating. If you compare fiber and DSL services within the Lumen portfolio, the ACSI shows Quantum Fiber's fiber service scores 16 points higher than CenturyLink's DSL offerings. This gap showcases that fiber customers report better experiences than DSL subscribers. The 7% satisfaction decline and below-average ACSI score suggest Quantum Fiber has customer experience downfalls regardless of its technical advantages. Issues affecting its customer experience ratings likely include installation delays, equipment problems, billing discrepancies, and customer service responsiveness. Reddit backs this up, with some users frustrated with Quantum Fiber's reliability: "The speed is great, consistent 550mbps up and down, but it is so unreliable" [9]. Other subscribers report a more positive experience, but do note that they are utilizing their own equipment instead of the Quantum Fiber-supplied equipment: "Love [Quantum Fiber], just get your own wifi equipment" [10]. Despite the below-average satisfaction scores, Quantum Fiber remains a strong technical choice where available. The combination of fast symmetrical speeds, unlimited data, no contracts, and competitive pricing creates genuine value.AT&T FAQ's
Quantum Fiber FAQ's
AT&T Sources
[1] ATT.com. "Network Quality and Reliability."
[2] ATT.com. "Fiber Internet."
[4] ATT.com. "Learn About AT&T Internet Equipment."
[5] JDPower.com. "2023 U.S. Residential Internet Service Provider Satisfaction Study."
[6] About.att.com. "Accelerating Fiber Network Expansion One Big Beautiful Bill Act" [7] Investors.att.com. "AT&T-Lumen Transaction" [8] https://about.att.com/story/2025/lumen-mass-markets-fiber-business.html [9] https://hostingjournalist.com/news/lumen-finalizes-5-75b-sale-of-quantum-fiber-business-to-at-tQuantum Fiber Sources
AT&T Customers Review
Quantum Fiber Customers Review



