Plans starting at: $39.99
Popular Package: Viasat Unleashed
Download speeds up to: 150 Mbps
Connection Types: Satellite
Call today & find the best Viasat internet deals
1-833-440-3543
Plans starting at: $29.99
Popular Package: Fiber 7 Gig
Download speeds up to: 7 Gbps
Connection Types: Fiber & DSL
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1-844-534-0520Viasat Staff rating
Viasat delivers nationwide satellite internet with improved speeds and flexible plans Viasat is one of the major U.S. satellite internet providers, competing primarily with HughesNet and Starlink [1]. The company's defining advantage is near-universal availability—if you have an unobstructed view of the southern sky, you can access Viasat service regardless of location [2]. This makes satellite internet essential for rural and remote areas where cable, fiber internet, and even DSL infrastructure doesn't reach. In March 2024, Viasat simplified its residential offerings by introducing Viasat Unleashed, a single-plan structure now available to 93% of customers [3]. This plan eliminates the confusing tier system that previously characterized satellite internet pricing. Unleashed offers unlimited high-speed data without contracts, download speeds up to 150 Mbps in select markets, and month-to-month service flexibility [4][5]. For budget-conscious customers, Viasat Essentials provides a lower-cost alternative with speeds ranging from 12-50 Mbps [6]. Viasat is actively expanding its satellite fleet through the ViaSat-3 constellation. The ViaSat-3 F2 satellite successfully launched on November 13, 2025, and is expected to enter commercial service in early 2026, adding more than 1 terabit per second of capacity over the Americas [7][8]. This follows the troubled launch of ViaSat-3 F1 in May 2023, which suffered an antenna deployment failure that reduced its capacity by more than 90% but still provides limited service for aviation and government customers [9][10]. Satellite internet does have inherent technological characteristics that distinguish it from terrestrial connections. Service costs more than cable or fiber, speeds remain slower than wired alternatives, and latency is significantly higher due to the 22,000+ mile distance signals must travel to geostationary satellites [11]. However, for homes and businesses in areas lacking infrastructure for cable or fiber, Viasat provides essential connectivity that enables streaming, remote work, online education, and staying connected to the digital world. Viasat satellite internet is available nationwide, covering all 50 states plus Washington D.C. and Puerto Rico [12]. The company estimates that 99% of U.S. households can access their service [13]. Unlike cable or fiber providers that require physical infrastructure buildout, satellite internet's primary installation requirement is an unobstructed view of the southern sky for the satellite dish. This extensive coverage makes Viasat particularly valuable in rural and remote areas where traditional wired internet providers haven't built infrastructure. Mountain communities, farms, ranches, and homes in sparsely populated regions often have Viasat as their only option for broadband-speed internet. The service also functions as a reliable backup solution for small businesses that need redundancy in case their primary cable or fiber connection fails. Geographic location does affect the specific speeds and pricing available to customers. Viasat's Unleashed plan offers speeds up to 150 Mbps, but actual maximum speeds vary by area depending on satellite coverage patterns and local network demand [14]. Customers need to enter their specific address on Viasat's website to determine which speed tiers and pricing options are available at their location. The physical installation process requires mounting a satellite dish with clear line-of-sight to Viasat's satellites positioned in geostationary orbit above the equator. Professional installation is mandatory—customers cannot self-install the equipment. Trees, buildings, or terrain features that block the southern sky view will prevent service, though technicians evaluate site feasibility before scheduling installation.
PROS
Wide coverage means 99% of U.S. households can get satellite internet Unlimited standard data Higher speeds than other satellite providers
Cons
Slower than fiber or cable internet Higher latency or “ping” Can experience temporary “rain fade” during heavy rain or snow
Cities with Viasat availability
29 Palms
9 Mile Point
Aaron
Aaronsburg
Abac
Abbeville
Abbot
Abbotsford
Abbott
Abbott Park
Abbottstown
Abbyville
Abell
Aber Prov Grd
Abercrombie
Aberdeen
Aberdeen Proving Ground
Abernant
Abernathy
Abie
Abilene
Abingdon
Abington
Abiquiu
Abita Springs
Abraham
Abraham Baldwin College
Abrams
Absaraka
Absarokee
Absecon
Academy
Call today & find the best Viasat internet deals
1-833-440-3543Frontier Staff rating
Frontier has the same split profile as other internet providers that offer both fiber and DSL. Frontier's fiber internet offerings are outstanding across the board for both performance and pricing. But their DSL internet speed and cost will be mediocre compared to Frontier Fiber. Nearly 70% of Frontier customers can now access fiber internet, with average speeds of 6,394 Mbps for both download and upload [1]. In September 2024, Verizon announced a definitive agreement to acquire Frontier in an all-cash transaction valued at $20 billion [2]. The deal received FCC approval in May 2025 and is expected to close by February 2026 [3]. Currently, Frontier has 7.2 million fiber locations and 2.2 million fiber subscribers across 25 states, with plans to build out an additional 2.8 million fiber locations by the end of 2026. All these fiber connections are FTTP (fiber-to-the-premises), meaning all fiber-optic line, all the way to your home. That's good news, because the difference between DSL and fiber is night and day. Fiber internet will be much faster and more reliable, and you'll get much more internet speed for the price you pay. The pending Verizon acquisition is expected to accelerate fiber expansion and bring Frontier's fiber services into Verizon's broader network of approximately 7.4 million Fios connections.
PROS
Some of the best fiber prices in the country No data caps, Wi-Fi router included Strong customer satisfaction for fiber
Cons
DSL is more expensive DSL is slower Fiber is not available to all customers at present
Cities with Frontier availability
Call today & find the best Frontier internet deals
1-844-534-0520Viasat Pricing
Viasat offers simplified pricing with promotional discounts for new customers Viasat restructured its residential pricing in March 2024 to create a more straightforward plan structure. The company now primarily offers two options: Viasat Unleashed and Viasat Essentials. Viasat Unleashed is the company's flagship residential plan, available to approximately 93% of customers. Pricing ranges from $69.99 to $119.99 per month depending on geographic location, with speeds up to 150 Mbps in select markets. This plan operates month-to-month with no contract required, allowing customers to cancel anytime without early termination fees. Unleashed includes unlimited high-speed data, though customers trending toward exceeding 850GB in a 30-day period may experience reduced priority during network congestion, resulting in slower speeds. Viasat Essentials serves as the budget-friendly alternative, offering speeds ranging from 12 to 50 Mbps at a promotional price of $39.99 per month. Unlike Unleashed, Essentials requires a 12-month contract commitment. Customers who cancel early pay a $15 early termination fee for each remaining month on the contract. New customer promotions: Viasat currently (as of December 2025) offers new residential customers $30 per month off their first three months of service, reducing Essentials pricing to as low as $39.99/month initially. Customers must mention this promotional offer when ordering to receive the discount. Data management: While Viasat markets its plans as "unlimited data," there are practical usage considerations. The company defines "typical usage" as trending not to exceed 850GB in any 30-day period. Customers who regularly exceed this threshold may have their connection deprioritized during times of network congestion, similar to how cellular carriers manage heavy data users. However, Viasat does not charge overage fees or completely throttle speeds—deprioritization only occurs when the network experiences congestion. Viasat offers "Free Zone" hours during off-peak times when data usage doesn't count toward monthly totals, allowing customers to schedule large downloads or updates strategically.
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1-833-440-3543Frontier Pricing
Frontier will give you a good deal on fiber, but DSL varies widely Frontier's main distinction among fiber internet providers is competitive pricing on high-speed plans. Fiber internet plans range from $19.99 to $109.99 per month with Auto Pay and Paperless Billing [4]. Current promotional pricing includes Fiber 200 at $39.99/month, Fiber 500 at $29.99/month, and Fiber 1 Gig at $49.99/month—all offering symmetrical upload and download speeds. With router rental included and no data caps, Frontier Fiber offers the kind of simple, clear pricing that earns high ratings from us. Frontier offers significant sign-up incentives, some of which has included a $300 Visa Reward Card with Fiber 5 Gig and 7 Gig plans, a $200 Visa Reward Card with Fiber 2 Gig, and $10/month off YouTube TV for 12 months. Be sure to check Frontier’s official website for current promotions. The only drawback is that Frontier Internet (the name for their DSL plans) does not provide the same kind of bargain. Frontier's single DSL plan costs $64.99 per month with variable speeds depending on your location. Plus, the DSL speed you will be able to get at your address will vary depending on infrastructure, with customers receiving average download speeds of 30 Mbps and upload speeds of 2 Mbps [5]. Average DSL pricing in the industry is not a great deal for customers compared to cable and fiber pricing. That's why Frontier and many other providers are moving away from copper-based service in favor of fiber.
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1-844-534-0520Viasat Reliability and Performance
Satellite technology provides reliable connectivity with inherent speed and latency limitations Viasat delivers internet service via geostationary satellites orbiting approximately 22,000 miles above Earth's equator. This technology ultimately determines both the advantages and limitations of the service. Speed performance: Viasat advertises speeds up to 150 Mbps on its Unleashed plans in select markets, representing a significant improvement over the company's legacy offerings. However, actual speeds vary considerably by location and network conditions. Real-world testing shows Viasat's average download speeds hover around 2.82 Mbps to 5 Mbps in many areas—far below advertised maximums. Upload speeds remain asymmetrical and significantly slower than downloads across all Viasat plans, typically ranging from 3-5 Mbps. This asymmetry affects activities requiring substantial uploads, such as video conferencing, content creation, cloud backups, and sharing large files. Latency concerns: The most significant technical limitation of geostationary satellite internet is latency—the time delay for data to travel to the satellite and back. Viasat customers typically experience latency between 600-700 milliseconds. By comparison, cable and fiber connections deliver latency of 20-40 milliseconds. This high latency makes real-time applications challenging. Online gaming suffers from noticeable lag that puts satellite users at a disadvantage in competitive play. Video conferencing experiences delays that create awkward pauses in conversation. VoIP phone calls may have echo or timing issues. Websites and applications that require frequent back-and-forth communication feel sluggish compared to wired connections. Weather sensitivity: Satellite internet experiences "rain fade"—temporary signal degradation or complete interruption during heavy rain, snow, or thick cloud cover. This is a major limitation of the technology as precipitation absorbs and scatters the radio frequency signals traveling between the satellite dish and orbiting spacecraft. Service typically returns automatically once weather clears, but customers should expect periodic outages during severe weather events. Reliability advantages: Despite these limitations, satellite internet offers reliability benefits that terrestrial connections cannot match. The service continues functioning during disasters that damage ground-based infrastructure such as hurricanes, floods, or wildfires that destroy cable lines. This makes satellite internet valuable for emergency preparedness and explains why military and maritime operations rely on the technology.
Call today & find the best Viasat internet deals
1-833-440-3543Frontier Reliability and Performance
Frontier Fiber offers speed and reliability, but their DSL lags behind Just like pricing, performance for Frontier plans is heavily split depending on whether you get fiber or DSL. With Frontier Fiber, you can get multi-gigabit speeds up to 7,000 Mbps. That's right up there with the top few providers in the fiber internet business, with Frontier customers receiving average fiber speeds of 6,394 Mbps for both downloads and uploads. Frontier's fiber network delivers true symmetrical speeds—meaning your upload speed matches your download speed—which is particularly valuable for video conferencing, cloud backups, and content creation. These multi-gigabit speeds will be more than sufficient for very large households with many devices all streaming or gaming simultaneously. Even 500 Mbps is still a lot of speed and will be more than capable of supporting a five- or six-person home and all the devices in it. The pending Verizon acquisition commits to completing Frontier's planned expansion to 10 million fiber homes by 2026, ensuring continued network investment and reliability improvements.
DSL performance will be unpredictable, with customers receiving average download speeds of just 30 Mbps and upload speeds of only 2 Mbps. The only constant is that it will not deliver fiber-like performance. If you're lucky, you'll get a speed above 25 Mbps download. With that speed, you'll be able to do most standard internet activities such as streaming and browsing, though you'll have to watch how many devices are online at once. But if you get a speed that's 10 Mbps or lower, you may find your service glitching or freezing during heavy-data tasks. Frontier is actively phasing out DSL in favor of fiber networks, with former CEO Nick Jeffery indicating full copper decommissioning is expected within a three- to five-year timeframe [6].
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1-844-534-0520Viasat Equipment, Installation and Bonus Features
Professional installation required with lease or purchase equipment options Viasat requires professional installation—customers cannot self-install the satellite dish and modem equipment. A certified technician visits the property to mount the dish, align it precisely with Viasat's satellites, run cabling into the home, and connect the WiFi modem. Installation process: Standard installation typically costs $99.99 as a one-time fee, though Viasat frequently waives this charge during promotional periods. The actual installation cost varies based on results from a soft credit check and the complexity of the installation site. Customers with qualifying credit may receive free installation, while non-standard installations requiring additional labor or materials may incur charges exceeding $100. The installation appointment usually takes several hours. The technician must find an optimal location for the satellite dish that provides unobstructed southern sky view, securely mount the dish, run coaxial cable from the dish to the modem location inside the home, install the modem, and conduct signal testing to ensure proper alignment. Equipment options: Viasat offers two payment structures for the required satellite dish and modem equipment. Customers can choose either a monthly lease at $15 per month or a one-time lifetime lease payment of $250. The lifetime lease option is basically prepayment for equipment use as long as the customer maintains Viasat service—it is not a purchase, and equipment must still be returned if service is canceled. Mathematically, the lifetime lease becomes cost-effective after approximately 17 months of service ($250 ÷ $15/month = 16.67 months). Customers planning to maintain Viasat service for multiple years save money with the upfront payment, while those uncertain about long-term commitment benefit from the monthly rental's flexibility. Equipment return requirements: When customers cancel Viasat service, they must return all company-owned equipment including the modem. However, the satellite dish itself typically remains mounted on the property—Viasat does not send technicians to remove dishes, and customers who want removal face a fee or must arrange removal themselves. Failure to return the modem and other returnable equipment results in unreturned equipment fees added to the final bill. Viasat provides instructions and return shipping materials for equipment return. Dish relocation: Customers who move to a new address while maintaining Viasat service can have their dish relocated for a $200 fee. This requires a new technician visit to properly mount and align the dish at the new location. Alternatively, customers can cancel service at one address and establish new service at another address, though this involves separate installation processes and fees. Optional protection plans: Viasat offers EasyCare service plans that cover technical support, service calls, and equipment protection. Multiple EasyCare tiers provide different levels of coverage, with promotional offers including the first three months free for EasyCare and EasyCare+, or reduced rates for EasyCare Premium during the first three months.
Call today & find the best Viasat internet deals
1-833-440-3543Frontier Equipment, Installation and Bonus Features
Installation fees waived for fiber, included router varies by plan Frontier currently waives installation fees entirely for all fiber plans, while DSL plans have a $100 installation fee that you can avoid by doing self-installation. Every Frontier Fiber plan includes a premium Wi-Fi router at no charge, with the specific model depending on your speed tier. Plans from Fiber 200 through Fiber 2 Gig come with a free Amazon eero Pro 6E router, while Fiber 5 Gig and Fiber 7 Gig plans include the more advanced TP-Link Archer AXE300 6E router. For customers choosing the top-tier 5 Gig plan, Frontier also includes a three-year new tech upgrade guarantee. However, there are some important fees to be aware of if you decide to cancel service. Frontier charges a $100 early termination fee if you cancel within the first 12 months for all fiber plans except the Fiber 2 Gig plan, which has no early termination fee. Additionally, if you fail to return equipment after terminating service, Frontier may charge for non-return equipment fees. There's also a $50 restocking fee if you decide you no longer want your Frontier Fiber service.
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1-844-534-0520Viasat Experience & Support
Mixed customer experiences reflect satellite internet's technological constraints Viasat does not appear in major national customer satisfaction surveys like J.D. Power, but multiple independent sources provide insight into customer experiences. The ratings paint a picture of divided opinions—satisfaction strongly correlates with customers' expectations and alternative options. The American Customer Satisfaction Index rates Viasat within the "All Others" category at 64 out of 100 [15]. For context, the best internet service providers score 73 out of 100, while the worst score 55 out of 100. Viasat's positioning below the industry average of 70 indicates systemic challenges, though it avoids falling into the bottom tier of ISP performance. What customers praise: Positive reviews consistently highlight several strengths. Customers in rural areas express appreciation for having internet access at all—many note that Viasat represents their only option for broadband speed. Installation technicians receive frequent compliments for professionalism, friendliness, and thoroughness during setup appointments. The service maintains reliability except during severe weather, and customers value 24/7 customer support availability for troubleshooting issues. Some customers report satisfactory speeds for their needs, particularly those with modest usage focused on email, web browsing, and occasional streaming. Long-time subscribers who remember the limitations of dial-up internet or earlier satellite services view Viasat's current speeds as substantial improvements. Common complaints: Negative reviews cluster around predictable issues inherent to satellite technology. Speeds frequently fall far short of advertised maximums, with customers reporting actual performance in the single-digit megabit range despite paying for plans marketed at 100-150 Mbps [16]. High latency makes online gaming frustrating or impossible, creates awkward delays in video calls, and causes general sluggishness when browsing websites. Data usage tracking generates significant frustration. Customers report reaching their soft 850GB cap quickly—sometimes within days—despite limited usage patterns. The company's data usage measurements don't always align with customer understanding of their activities, leading to disputes about whether deprioritization is justified. This issue particularly affects households with multiple users, gaming consoles, or 4K streaming habits. Billing problems appear frequently in customer feedback. Reviewers report being charged after cancellation, experiencing unexpected price increases, receiving conflicting information from different customer service representatives, and struggling to obtain refunds or credits [17]. Multiple customers describe discovering they had been charged for years after supposedly canceling service—a serious red flag regarding the company's billing and cancellation procedures [18]. The equipment return policy creates frustration, particularly the expectation that customers remove roof-mounted satellite dishes themselves or pay additional fees for removal. Elderly customers and those with mobility limitations find this requirement unreasonable and potentially dangerous. Weather interruptions: As expected with satellite technology, heavy rain or snow causes temporary service disruptions. While customers understand this limitation, the practical impact—losing internet during storms when they might most need it for weather updates or emergency communication—generates overall dissatisfaction. Customer service quality: Experiences with Viasat's support team vary widely. Some customers praise quick resolution times and helpful representatives, while others report long hold times, representatives who cannot resolve issues, and internal communication breakdowns where different departments provide conflicting information. Ultimately, customer satisfaction needs to be understood within the context that satellite internet serves areas lacking better alternatives. Customers with access to cable, fiber, or even quality 5G fixed wireless service generally choose those options over satellite. Viasat's customer base includes many people who reluctantly accept satellite's limitations because no other broadband option exists in their area. Compared to its direct satellite competitors, Viasat positions between HughesNet (generally viewed as slower and more restrictive) and Starlink (faster speeds and lower latency, but higher equipment costs). For rural customers evaluating satellite options, Viasat offers a middle ground with better performance than legacy satellite providers, more affordable equipment than Starlink, but technological limitations that prevent it from competing with terrestrial broadband.
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1-833-440-3543Frontier Experience & Support
Frontier Fiber shows strong performance in customer satisfaction Frontier's reviews have improved greatly with increased fiber service. In the 2025 American Customer Satisfaction Index (ACSI) report, Frontier scored 71/100 for its fiber service—a significant improvement over its 58/100 score for non-fiber internet [7]. While fiber ISP satisfaction scores tend to run lower industry-wide, with AT&T leading at 78/100, Frontier's fiber performance places it competitively among major providers. Recent customer feedback reinforces these improvements. One Reddit user wrote that their “newly installed 2 Gig fiber [is an] awesome experience so far” [8]. That said, reliability might depend on where you reside, as another Reddit thread had commenters praising their service in Plano, TX, but also reporting outages and inconsistencies in speeds [9]. Frontier's sharp rise in rankings is a promising sign that if you get Frontier Fiber, you will be happy with your choice. The fiber service has earned an overall rating of 3.83 stars specifically, compared to just 2.55 stars for DSL service, highlighting the dramatic difference in customer satisfaction between the two technologies.
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1-844-534-0520Viasat FAQ's
To order or learn more, call the number on this page or visit ViasatDeals.com.
Viasat internet uses a modem and dish system to transmit user requests to satellites, which then connect to a gateway station on the ground network.
Viasat internet covers all 50 states of the United States as well as Canada.
Viasat internet frequently offers faster speeds compared to DSL or LTE services.
Yes, Viasat’s data plans and speed will allow you to stream HD videos.
Viasat internet now includes unlimited high speed data for all plans.
Gaming is possible on Viasat internet, but performance may vary depending on the game and latency issues. Real-time games are not recommended due to their high data consumption and issues with latency.
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1-833-440-3543Frontier FAQ's
To order or learn more, call the number on this page or visit BuyFrontierNow.com.
Fiber-optic internet is the most advanced type of internet service offered by Frontier. Fiber-optic cables transmit data with light signals, providing faster and more reliable internet speeds compared to traditional DSL connections. Fiber-optic internet is ideal for customers who require high-speed internet for activities like streaming, gaming, and large file downloads.
Yes, Frontier offers DSL (Digital Subscriber Line) internet service. DSL uses existing copper telephone lines to provide internet connectivity to customers. DSL is a reliable option in rural areas for those who prefer a wired internet connection.
Opting for Paperless Billing with Frontier offers several benefits. First, you will not be charged the Printed Bill Fee. You will also contribute to environmental sustainability by reducing paper waste. Finally, all your bills will be organized in one place and easily accessible online.
When you sign up for Frontier Internet, a professional technician will be scheduled to install the service at your home. They will ensure that the necessary equipment is properly set up and connected, allowing you to start using Frontier Internet.
Yes, you can usually keep your current email address when you switch to Frontier Internet. However, it's important to check with Frontier's customer support to confirm the details and requirements for email address migration.
No, Frontier does not enforce data caps on their internet plans. Frontier provides customers with unlimited data usage, allowing you to stream, browse, and download without worrying about exceeding any data limits or incurring additional charges.
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1-844-534-0520Viasat Sources
[1] Wikipedia. "Satellite Internet Access." [2] Viasat. "ViaSat-3: Ultra-high-capacity satellites." [3] Viasat. "Simplifying Residential Satellite Internet, Viasat Introduces Single Plan Aimed to Deliver a Consistent and Enhanced Home Internet Experience." [4] Viasat. "Unlimited High-Speed Home Internet - Plans & Pricing." [5] SatelliteInternet.com. "Viasat Internet Review: Plans, Pricing and Speeds." [6] BroadbandNow. "Best Viasat Internet Plans, Packages, Pricing & Deals for December 2025." [7] Viasat. "ViaSat-3 F2 Satellite Scheduled to Launch November 5, 2025." [8] Spaceflight Now. "ViaSat-3 F2 satellite arrives in Florida ahead of late October launch." [9] Wikipedia. "ViaSat-3.". [10] SpaceNews. "Viasat preparing to start services from hobbled ViaSat-3 satellite." [11] DishyCentral. "Viasat Internet Reviews: Why Starlink Is Better in 2025." [12] Reviews.org. "Viasat Internet Plans and Deals." [13] InternetAdvisor. "ViaSat Internet Plans & Pricing for 2024." [14] CableTV.com. "Viasat Review 2025: Plans, Prices, and More." [15] NetSpot. "Viasat Home Internet Review 2025." [16] Consumer Affairs. "Viasat Reviews: Written By Customers." [17] Allconnect. "Viasat Customer Reviews 2025." [18] Trustpilot. "Viasat Reviews."
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1-833-440-3543Frontier Sources
[1] ISP Reports. "Frontier Internet Availability." [2] Verizon. "Verizon to acquire Frontier." [3] Broadband Breakfast. "FCC Approves $20 Billion Verizon–Frontier Merger." [4] Frontier Communications Parent, Inc. “Homepage.” [5] Reviews.org. "Frontier Coverage and Availability." [6] Benton Institute for Broadband & Society. “Frontier Plans to Kill Copper.” [7] ACSI. “Access competitive benchmarking for the largest ISPs.” [8] Reddit. “Newly Installed 2 Gig fiber awesome experience so far.”
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1-844-534-0520
Viasat Internet Plans
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1-833-440-3543Frontier Internet Plans
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1-844-534-0520Viasat Customers Review
Pricing
3.5
Reliability & Performance
4.0
Equipment, Installation & Features
4.0
Customer Experience & Support
4.0
Overall Rating
3.9
Joyce H
from Marquez, TX on September 2025
I have had trouble with this service off & on since I’ve had it. Starts & stops all the time. Can’t watch a movie or even a show without interruptions. I can’t wait until my subscription is over. I am changing my internet provider.
Norma Kloepfer
from Dolan Springs, AZ on September 2025
The service is fine. I just feel I'm paying way to much for what I use. I'm on a pretty fixed income and $127 a month to watch a couple movies and play a match three game, is a bit too much.
Kyle P
from Grand Marsh, WI on April 2025
Internet is terrible for everything.
Regina F
from Inez, KY on March 2025
I love Viasat but the price I'm paying is ridiculous.
Shawn Pewitt
from Hartselle, AL on December 2024
Their customer service is a five star compared to Verizon that I would give a one and a half star.! After a negotiation of a $60 rebate it’s still $99 a month. 100% more than what I could get it for.! I use a couple cell phones and a 32 inch Roku TV and they tell me I’m running in the top 20% of usage and they keep slowing me down! I’m at 5 GB for 5 MB today and yesterday I was at 10??? But their service over the telephone is top-notch! There is no lies. There is only the attempt to help! I can’t get their apps to work on my cell phone very well so I can’t keep up with security. And they don’t offer a full security package in my area! They’re just stopped slowing it down I would overlook the price. That’s how bad the service is with those big T-Mobile and Verizon! Just horrible customer service.
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1-833-440-3543Frontier Customers Review
Pricing
4.0
Reliability & Performance
4.0
Equipment, Installation & Features
4.0
Customer Experience & Support
3.0
Overall Rating
3.8
RON N
from Warne, NC on January 2026
worst customer service ever
Lynne B
from Carland, MI on December 2025
I'm paying almost $100.00 a month for WiFi! And my bill states it's going up another $10.00 next month!! Ridiculous. I'm currently looking for another provider.
Paul
from Bradenton, FL on December 2025
customer service is unwilling to review recent increases and is more willing to lose business
Sarah Munson
from El Lago, TX on November 2025
Reliable but price has increased 38% in the past two years. Customer support can be spotty.
Pamela W
from Ruskin, FL on October 2025
Have given me new quotes twice in last 3 months about $25 less than I am paying now but then I get the bill for $5 more. Done with them.
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1-844-534-0520
