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Verizon vs. WOW Internet Providers Compared

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Verizon Vs WOW

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Rosslyn Elliott

Written by Rosslyn Elliott - Pub. Aug. 16, 2023 / Updated Oct. 9, 2024

You are currently comparing:

Verizon Vs WOW

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Plans starting at: $34.99

Popular Package: 2 Gig

Download speeds up to: 2 Gbps

Connection Types: Fiber

Call today & find the best Verizon internet deals
1-833-718-3939

Plans starting at: $25

Popular Package: Fiber 5 Gig

Download speeds up to: 5 Gbps

Connection Types: Fiber & Cable

Call today & find the best WOW internet deals
1-833-864-0259

Verizon Staff rating

4.5

Verizon Fios delivers lightning-fast speeds and competitive, straightforward pricing

Verizon Fios is the premium all-fiber internet service that Verizon offers to its customers, in addition to its well-known mobile and fixed wireless networks. The all-fiber-optic network of Verizon Fios is popular in the Northeast and Mid-Atlantic. Though Verizon is the 4th largest internet service provider in the nation, Verizon Fios is currently only available in 9 states and the Washington DC area [1]. It’s quite a claim to fame that Verizon took the #1 spot in customer satisfaction in the J.D. Power national survey for its region [2]. What’s more, Verizon beat the competition by a large margin. Verizon Fios offers superfast, symmetrical multi-gigabit speeds up to 2000 Mbps in select areas. Offering a choice of several plans and attractive, low prices, Verizon Fios is one of the best internet plans you’ll find on the market today.

PROS

Gigabit symmetrical speeds with all-fiber internet Top-ranked performance on customer satisfaction No data caps or contracts required

Cons

All-fiber Fios network only available to 50% of wired internet customers Verizon’s DSL is pricier and much slower than all-fiber Verizon Fios Not available in some rural or remote areas
Call today & find the best Verizon internet deals
1-833-718-3939

WOW Staff rating

4.0

WOW! delivers fast, reliable internet with attractive pricing

WOW! (WideOpenWest) serves customers in 6 states—Michigan, Alabama, Tennessee, South Carolina, Georgia, and Florida [1]—and is the smallest cable internet provider on our list [2]. WOW! serves over 2 million residential, business, and wholesale consumer subscribers, which is still a smaller base compared to industry cable internet giants like Xfinity and Spectrum [3]. Notably,  it serves 470,400 high-speed data subscribers as of December 31, 2024 (down from 490,100 in 2023). But WOW! provides a model of good internet performance, operational success, and general customer satisfaction. In August 2025, WOW! (WideOpenWest) agreed to be acquired by DigitalBridge Group and Crestview Partners in a $1.5 billion transaction valued at $5.20 per share [4]. WOW! uses a hybrid fiber-coaxial (HFC) network, like the biggest national cable providers. WOW! also features very low introductory plan prices, far lower than most cable internet providers. Though prices will rise after the first year, you’ll still pay about $20 less for most WOW! plan speeds than you would with Spectrum or Xfinity.  And WOW! scores above average for customer satisfaction, too.

PROS

Best prices for cable service Good customer satisfaction Gigabit download speeds

Cons

Limited area of coverage Slower upload speeds
Call today & find the best WOW internet deals
1-833-864-0259

Verizon Pricing

4.5

Verizon Fios offers great prices for cutting-edge, all-fiber internet with no hidden fees

Verizon Fios offers three all-fiber internet plans in most of its service areas. The first-tier begins at $34.99/month for up to 300 Mbps. Those fiber speeds are symmetrical, which means that upload and download speeds are equal. No other internet technology offers equal speeds. So you will get a lot more speed for your money with fiber than with any other type of internet connection. Verizon Fios gives you stable prices from the beginning, not introductory prices that will jump up much higher after a year. Here at CompareInternet.com, we give our best ratings to providers whose prices are not only low, but also clear and consistent for customers. Verizon Fios ranks at the top of the industry for its simplicity of pricing. Another major plus of Verizon Fios is that their plans don’t impose data caps. Even with a large household of internet users streaming in HD or gaming, you won’t have to worry about your data usage. Finally, Verizon will give you the option to bundle your cell phone service and your TV. You can get very low combined deals by bundling that can save you a lot of money compared to typical cell phone plan pricing. Many customers do choose to bundle because Verizon phone service is known for its high-quality signals.
Call today & find the best Verizon internet deals
1-833-718-3939

WOW Pricing

4.0

WOW’s prices are so low they’ll WOW you

If there’s any way that WOW! can claim to have truly earned its name, it’s with low pricing. The first-tier plan will give you 300 Mbps download speed for only $25 a month. That's on the very low end of cable ISP pricing. A lightning-fast, 5000 Mbps speed from WOW! will run you $185. This plan comes from their fiber internet offerings. WOW! has no data caps, contracts, or hidden fees. Additionally, they offer a price lock, so your monthly rate won't go up as long as you stay with the same speed plan.
Call today & find the best WOW internet deals
1-833-864-0259

Verizon Reliability and Performance

4.5

Verizon Fios performance is best-of-the-best with all-fiber speeds, but make sure you’re getting Fios

It’s really hard to beat all-fiber internet. If you’re getting a Verizon Fios plan, you’re going to have enough bandwidth for practically everything you need to do in your home. Fiber speeds are so fast that numerous people could be streaming or gaming at once in your home, and your connection would not slow down or glitch. Bandwidth is just not an issue for most households once you get internet speeds up past 200 Mbps. You will avoid ISP throttling and any of the other speed issues that happen with slower internet technologies. There’s just one issue to be aware of. Only 50% of Verizon’s wired network is Verizon Fios [3]. The rest is Verizon Internet, which is DSL-based. As you probably know, there is a vast difference between the speeds you get with all-fiber internet vs. DSL internet. Verizon also offers fixed wireless internet plans under LTE and 5G. And while all these plans can still give you high-speed internet, none of them will give you the premium performance of Verizon Fios. So when you’re signing up for Verizon Fios, make sure you look for the Fios all-fiber brand name. If only Verizon DSL or fixed wireless is available in your area, those can also be good options depending on what else is around. But you’ll want to check out your complete list of internet choices by entering your zip code here on our website.
Call today & find the best Verizon internet deals
1-833-718-3939

WOW Reliability and Performance

4.0

WOW! cable delivers gigabit downloads but asymmetrical upload speeds; fiber offers symmetrical multi-gigabit service

WOW's hybrid fiber-coaxial (HFC) cable network delivers download speeds comparable to those of national cable providers such as Spectrum and Xfinity. Upload speeds on cable plans are capped at 50 Mbps regardless of download tier. This asymmetrical speed structure is standard for cable internet technology and sufficient for typical household activities, including streaming multiple 4K devices and online gaming.

WOW's cable plans provide adequate performance for households with average internet usage patterns. The highest tier plan offers top speeds on cable, supporting simultaneous streaming, video conferencing, and gaming across multiple devices. However, the 50 Mbps upload limitation presents constraints for specific use cases. Users who regularly upload large files (such as video content creators), operate cloud-based backup systems, or require symmetrical bandwidth for enterprise-grade applications will experience performance bottlenecks with cable service.

In select Greenfield expansion markets, WOW offers all-fiber service with symmetrical speeds up to 5,000 Mbps for both downloads and uploads. Fiber service is currently available within 5.7% of WOW's total coverage footprint [8], concentrated in newer markets including Central Florida, Hernando County (Florida), Greenville County (South Carolina), and select areas in Michigan and Alabama [9]. The symmetrical nature of fiber service eliminates the upload speed constraints present in cable plans, making fiber suitable for bandwidth-intensive applications, heavy content creation, and households with 10+ simultaneous high-bandwidth users.

Call today & find the best WOW internet deals
1-833-864-0259

Verizon Equipment, Installation and Bonus Features

4.5

Verizon Fios includes a free router with your monthly plan fee

Fios offers what we consider the best possible equipment option: no extra equipment fee. Your router is included with the basic charge for your plan [4]. You get a simpler, more predictable price because your equipment is included in your monthly fee. The other benefit of getting a router directly from your ISP is that their tech support will be better able to help you if you ever need troubleshooting. Verizon charges a $99 installation fee, but the fee may be waived with some promotions. You can also self-install Verizon Fios if there is already a Fios Optical Network Terminal in your home from previous Fios service.
Call today & find the best Verizon internet deals
1-833-718-3939

WOW Equipment, Installation and Bonus Features

4.0

Equipment rental fees are optional, self-installation is free for WOW!

All WOW! plans come with a free self-installation kit. If, for any reason, you’re not comfortable with self-installation, you can get pro installation for $50. WOW! now offers a free WiFi modem with your plan. You also have the option to supply your own equipment--just make sure you check with WOW! to be sure your router has compatible specs.
Call today & find the best WOW internet deals
1-833-864-0259

Verizon Experience & Support

4.5

Verizon Fios ranks first in customer satisfaction

In the Eastern region of the United States, Verizon tops the J.D. Power customer satisfaction survey for residential internet providers. Not only that, but Verizon has ranked first in that survey for nine years, far outscoring the competition [2]. This is especially impressive because that ranking includes Verizon’s DSL service as well as Fios. Usually, DSL providers rank much lower in customer satisfaction. Yet even with a network that includes DSL, Verizon is clearly doing customer service very well. Verizon has all the usual perks of customer service from a large internet provider: phone help, tech support, and a mobile app called My Fios to manage all aspects of your account. If you are lucky enough to be in the coverage area for Verizon Fios, you are going to be very happy with your hyperspeed internet connection, its low price, and with strong customer support from Verizon.
Call today & find the best Verizon internet deals
1-833-718-3939

WOW Experience & Support

4.0

WOW! maintains above-average customer satisfaction despite declining subscriber base

WOW scored 733 out of 1,000 in J.D. Power's North Central region study [10] and outperformed larger ISPs including Cox in the 2023 U.S. Residential Internet Service Provider Satisfaction Study [11]. This positions WOW above the cable industry average of 68 out of 100 on the ACSI scale [12], though below top fiber providers like AT&T Fiber (80) and Verizon Fios (77) [13].

Despite these satisfaction ratings, WOW's subscriber base declined 5% year-over-year from 490,100 to 470,400 as of December 2024, with revenue decreasing 8.1% to $630.9 million. These declines reflect competitive pressure from expanding fiber networks and 5G wireless alternatives rather than service quality issues.

WOW provides 24/7 telephone support and online chat daily from 7:00 AM to 11:45 PM EST [14], plus an online account management portal, and has been named a "Best & Brightest Company to Work For in the Nation" 12 times, including 8 consecutive years as of 2025.

Ultimately, WOW's regional focus enables more personalized service than national cable giants.

Call today & find the best WOW internet deals
1-833-864-0259

Verizon FAQ's

To order or learn more, call the number on VerizonDeal.com.
The My Fios App allows you to pay or manage your bill, check your plan details, and get self-help tools. You can even configure your Wi-Fi router and analyze its performance.
No, Verizon Fios does not impose data caps or overage charges for exceeding data allowances. You will have unlimited data with your Verizon Fios plan.
Fios internet starts its prices on the low side of industry averages. Enter your zip code here at CompareInternet.com for a full list of providers, plans and pricing in your area.
Call today & find the best Verizon internet deals
1-833-718-3939

WOW FAQ's

WOW! does not provide a static IP address for your home internet account. But WOW! does offer home business accounts that can provide you with a static IP address.
WOW! offers security on a network level, which means you don’t have to manage it yourself. Network Security helps guard your internet connection against phishing, viruses and malware.
WOW! Internet and WOW! Whole-Home Wi-Fi can be self-installed.
Yes, you can. As long as a technician has completed the outside installation or there is an existing WOW! connection, you will be able to install and activate service using your own modem.
Take our internet speed test to find your actual upload and download speed.
The eero devices that support your Whole-Home Wi-Fi provide up to 1500 square feet of coverage per device.
Call today & find the best WOW internet deals
1-833-864-0259

Verizon Internet Plans

PlanService TypeDownload SpeedMonthly Price
5-year price guarantee! Samsung 43″ Q7F QLED TV, Samsung Galaxy Tab S10 FE 5G or Save $15/mo for 3 years. Get up to a $500 credit to switch.
2 GigFiber InternetUp to 2,000 Mbps Only $94.99
*Offers and availability may vary by location and are subject to change. Read more
5-year price guarantee! Samsung 43″ Q7F QLED TV, Samsung Galaxy Tab S10 FE 5G or Save $15/mo for 3 years. Get up to a $500 credit to switch.
1 GigFiber InternetUp to 940 Mbps Only $74.99
*Offers and availability may vary by location and are subject to change. Read more
4-year price guarantee! Save $15/mo for 3 years. Get up to a $500 credit to switch.
500 MbpsFiber InternetUp to 500 Mbps Only $59.99
*Offers and availability may vary by location and are subject to change. Read more
3-year price guarantee! YouTube TV $10/mo. off for 12 mos. $72.99/mo. for 12 mos. Then $82.99/mo. after. Get up to a $500 credit to switch We’ll help cover the cost of early termination fees. Get up to a $500 credit to switch
300 MbpsFiber InternetUp to 300 Mbps Only $34.99
*Offers and availability may vary by location and are subject to change. Read more
Call today & find the best Verizon internet deals
1-833-718-3939

WOW Internet Plans

PlanService TypeDownload SpeedMonthly Price
Visa $300 Rewards Card
Fiber 5 GigFiber InternetUp to 5,000 Mbps Only $185
*Offers and availability may vary by location and are subject to change. Read more
Visa $300 Rewards Card
Fiber 3 GigFiber InternetUp to 3,000 Mbps Only $100
*Offers and availability may vary by location and are subject to change. Read more
Internet 1 GigCable InternetUp to 1,000 Mbps Only $50
*Offers and availability may vary by location and are subject to change. Read more
Internet 600Cable InternetUp to 600 Mbps Only $30
*Offers and availability may vary by location and are subject to change. Read more
Internet 300Cable InternetUp to 300 Mbps Only $25
*Offers and availability may vary by location and are subject to change. Read more
Call today & find the best WOW internet deals
1-833-864-0259

Verizon Customers Review

4.5
Pricing
4.5
4.5
Reliability & Performance
4.5
4.5
Equipment, Installation & Features
4.5
4.5
Customer Experience & Support
4.5
4.5
Overall Rating
4.5
Terri Gold
2.0
from Allentown, PA on February 2026
Worst customer service ever. Wrong pricing. They somehow "forget" the discounts I'm entitled to.
Tamera Hughs
1.0
from Roscommon, MI on January 2026
They lied to us saying that that when we ordered 2 phones it would only be $119 a month. Come to find out it was $450 dollars. When the call was recorded and the lady never said anything about 450 dollars. It was supposed to be $119 a month. So, we are changing internet service..
Tiffiny Grover
3.0
from Trona, CA on January 2026
not too happy with their service.... the price is too high for the service they offer
(301) 275-5056
2.5
on December 2025
N/A
Jennifer P
3.8
from Hamilton, WA on November 2025
We are currently using this service and it's been actually pretty reliable. The signal stays strong all night and day and the plan we're using is completely unlimited everything with an unlimited hotspot as well for the kids to use. And so far it's doing the job. It's not as fast as Astound or Ziply with the fiber option, but it's been sufficient. But we're an extremely low income family so the price is a bit much. But it keeps the kids from whining so for now we're making the sacrifice and have been using it for the last 2 months.
Call today & find the best Verizon internet deals
1-833-718-3939

WOW Customers Review

4.0
Pricing
4.0
4.0
Reliability & Performance
4.0
4.0
Equipment, Installation & Features
4.0
4.0
Customer Experience & Support
4.0
4.0
Overall Rating
4.0
ROMARIO M
1.3
on January 2026
SU INTERNET SE CAE LA VELOCIDAD CONSTANTEMENTE, DURANTE CUALQUIER HORARIO, NO SE CUMPLE LO QUE DICE QUE GARANTIZA EL 70% DE LA VELOCIDAD Y EL APLICATIVO DGO IIGUAL DE TERRIBLE, EMPRESAS DE MAL SERVICIO. PESIMO
Ann Enghardt
4.0
from Warren, MI on August 2025
I pay $64 for internet per month. I would like the $30/month plan.
Vickie Eller
2.5
from Charlotte, MI on April 2025
Prices go up every month started at 50 then it went to 64.99 now it's at 83.99 I need different internet in my area
Jocelyn Peck
3.3
from Atlanta, GA on March 2022
Sonia Fry
2.8
from Warren, MI on January 2022
Call today & find the best WOW internet deals
1-833-864-0259