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Verizon vs. Cox Internet Providers Compared

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Verizon Vs Cox

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Rosslyn Elliott

Written by Rosslyn Elliott - Pub. Aug. 16, 2023 / Updated Oct. 9, 2024

You are currently comparing:

Verizon Vs Cox

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Plans starting at: $34.99

Popular Package: 2 Gig

Download speeds up to: 2 Gbps

Connection Types: Fiber

Call today & find the best Verizon internet deals
1-833-718-3939

Plans starting at: $30

Popular Package: Cox Internet Gigablast

Download speeds up to: 1 Gbps

Connection Types: Cable

Call today & find the best COX internet deals
1-833-864-0259

Verizon Staff rating

4.5

Verizon Fios delivers lightning-fast speeds and competitive, straightforward pricing

Verizon Fios is the premium all-fiber internet service that Verizon offers to its customers, in addition to its well-known mobile and fixed wireless networks. The all-fiber-optic network of Verizon Fios is popular in the Northeast and Mid-Atlantic. Though Verizon is the 4th largest internet service provider in the nation, Verizon Fios is currently only available in 9 states and the Washington DC area [1]. It’s quite a claim to fame that Verizon took the #1 spot in customer satisfaction in the J.D. Power national survey for its region [2]. What’s more, Verizon beat the competition by a large margin. Verizon Fios offers superfast, symmetrical multi-gigabit speeds up to 2000 Mbps in select areas. Offering a choice of several plans and attractive, low prices, Verizon Fios is one of the best internet plans you’ll find on the market today.

PROS

Gigabit symmetrical speeds with all-fiber internet Top-ranked performance on customer satisfaction No data caps or contracts required

Cons

All-fiber Fios network only available to 50% of wired internet customers Verizon’s DSL is pricier and much slower than all-fiber Verizon Fios Not available in some rural or remote areas
Call today & find the best Verizon internet deals
1-833-718-3939

COX Staff rating

3.5

Cox offers gigabit download speeds, but at higher prices than competitors

Cox offers fast, reliable cable internet service and in a few select areas, all-fiber internet. But mostly, when you order Cox service, you’re going to get very fast cable internet up to about 2 Gigs. In fact, 99% of Cox’s customer base gets gigabit download speeds [1]. The lowest-priced plan will remain constant in price after the promotional period and has no monthly contract. All other plans go up by steep price increases of $25-$50 after the promotional rate ends. Overall, you are likely to pay more with Cox than with its cable or fiber competitors. That said, Cox may still be your best option if you happen to live in an area with no stronger fiber or cable internet providers who will give you more speed for your dollar. Beyond its service offerings and pricing structure, Cox has also been at the center of several major industry developments. Recently, Cox has been in the news for jointly defending its proposed $34.5 billion merger with Charter before the FCC, arguing that the two companies do not compete directly and are struggling with declining subscriber numbers [2]. They contend that critics’ claims of the firms becoming dominant “gatekeepers” are outdated and that the merger is necessary to keep their services competitive in today’s broadband market.

Additionally, the Supreme Court has recently signaled sympathy toward internet providers in a high-stakes copyright dispute with major record labels, raising concerns that a ruling for the music industry could force ISPs to police users or disconnect entire households, campuses, or towns [3]. The justices appeared wary of the sweeping consequences proposed by the labels, even as they pressed Cox Communications on the limits of its legal theory.

The developments ultimately highlight how Cox’s role in broadband extends beyond day-to-day internet service and into broader regulatory and industry-wide challenges.

PROS

Wide availability of gigabit download speeds Data caps are high at 1.2 TB, decreasing likelihood of overages Reliability of cable connection

Cons

Big price hikes after promotional rates Data caps may result in overage charges Below-average customer satisfaction ratings
Call today & find the best COX internet deals
1-833-864-0259

Verizon Pricing

4.5

Verizon Fios offers great prices for cutting-edge, all-fiber internet with no hidden fees

Verizon Fios offers three all-fiber internet plans in most of its service areas. The first-tier begins at $34.99/month for up to 300 Mbps. Those fiber speeds are symmetrical, which means that upload and download speeds are equal. No other internet technology offers equal speeds. So you will get a lot more speed for your money with fiber than with any other type of internet connection. Verizon Fios gives you stable prices from the beginning, not introductory prices that will jump up much higher after a year. Here at CompareInternet.com, we give our best ratings to providers whose prices are not only low, but also clear and consistent for customers. Verizon Fios ranks at the top of the industry for its simplicity of pricing. Another major plus of Verizon Fios is that their plans don’t impose data caps. Even with a large household of internet users streaming in HD or gaming, you won’t have to worry about your data usage. Finally, Verizon will give you the option to bundle your cell phone service and your TV. You can get very low combined deals by bundling that can save you a lot of money compared to typical cell phone plan pricing. Many customers do choose to bundle because Verizon phone service is known for its high-quality signals.
Call today & find the best Verizon internet deals
1-833-718-3939

Cox Pricing

3.0

Be aware of price hikes and data overage for heavy-streaming households

Cox offers a first-tier plan at $55/month for up to 300 Mbps download speeds. That's about $.18 per Mbps, which is on the higher end of the pricing scale. The good news is that Cox's first-tier price is the standard price, so it won’t go up automatically after a promotional period. Unfortunately, the higher speed plans do have steep price hikes after the first year’s promotional rate. And when those price increases kick in, you’ll be paying more per month, on average, than you would for the same speeds through Xfinity or Spectrum. In addition, there’s a monthly rental fee for the Cox modem/router of $13, though you are allowed to buy your own compatible router if you wish. Another big question about Cox pricing will be how much data you use. Cox does have a data cap. The cap is high at 1.25 TB [4], so many households will never exceed it. It's worth noting, though, that the share of U.S. broadband subscribers using at least 1 TB of data per month has risen to nearly 25% in Q4 2024 [5]... up from 14% in 2022 [6]. And if you do exceed your cap, you will face overage charges [7]. In other words, if you are a heavy data user, you may end up with a higher monthly bill. So be aware of these data caps as a factor in your pricing if you live in a household with multiple people who stream 4K or play real-time games online every day. If your internet activities don’t include lots of HD streaming, gaming, or large file uploads, or you only have one or two household members, you are unlikely to exceed your monthly data cap.
Call today & find the best COX internet deals
1-833-864-0259

Verizon Reliability and Performance

4.5

Verizon Fios performance is best-of-the-best with all-fiber speeds, but make sure you’re getting Fios

It’s really hard to beat all-fiber internet. If you’re getting a Verizon Fios plan, you’re going to have enough bandwidth for practically everything you need to do in your home. Fiber speeds are so fast that numerous people could be streaming or gaming at once in your home, and your connection would not slow down or glitch. Bandwidth is just not an issue for most households once you get internet speeds up past 200 Mbps. You will avoid ISP throttling and any of the other speed issues that happen with slower internet technologies. There’s just one issue to be aware of. Only 50% of Verizon’s wired network is Verizon Fios [3]. The rest is Verizon Internet, which is DSL-based. As you probably know, there is a vast difference between the speeds you get with all-fiber internet vs. DSL internet. Verizon also offers fixed wireless internet plans under LTE and 5G. And while all these plans can still give you high-speed internet, none of them will give you the premium performance of Verizon Fios. So when you’re signing up for Verizon Fios, make sure you look for the Fios all-fiber brand name. If only Verizon DSL or fixed wireless is available in your area, those can also be good options depending on what else is around. But you’ll want to check out your complete list of internet choices by entering your zip code here on our website.
Call today & find the best Verizon internet deals
1-833-718-3939

Cox Reliability and Performance

4.0

Years of solid operations equip Cox with reliable infrastructure

Cox has a thirty-year record of delivering internet access to customers. This means that when you order internet service, it will work as it should the vast majority of the time. Cox home internet serves metro areas in 18 states. Cox Communications remains a major U.S. broadband provider with around 6–6.5 million residential and commercial customers under its own brand. With its 2025 proposed merger with Charter Communications, the combined company would serve roughly 35.9 million broadband subscribers — making it, if approved, the largest cable/broadband operator in the United States [8]. Cox uses hybrid fiber-coaxial (HFC) technology, like its major competitors Xfinity and Spectrum. Ordinarily, your internet service will be carried by fiber-optic lines along the main arteries until it gets within about a mile of your house. Somewhere near that point, the network will switch to copper coaxial cable. This structure is called Fiber-to-the-Node (FTTN). It is faster than an all-copper network, but not as fast as all-fiber, which is also known as Fiber-to-the-Home (FTTH). Cox does offer a small percentage of all-fiber connections and is building out more, but for the moment, you are most likely to get HFC, i.e., cable internet service [9]. Download speeds with Cox’s cable internet will go as high as 2,000 Mbps in some areas, and upload speeds will top out around 200 Mbps. Though this upload speed is far below the symmetrical high speeds of an all-fiber connection, Cox cable internet still provides plenty of speed for most households. Cox uses data caps of 1.25 TB/month on its plans. This allowance will provide plenty of data for most households. But if you have a large household and you all do unusually heavy streaming or gaming to go over 1 TB, you may incur up to a maximum of $100 in overage charges. You can get Cox plans with unlimited data, but only by paying more each month for an unlimited plan.
Call today & find the best COX internet deals
1-833-864-0259

Verizon Equipment, Installation and Bonus Features

4.5

Verizon Fios includes a free router with your monthly plan fee

Fios offers what we consider the best possible equipment option: no extra equipment fee. Your router is included with the basic charge for your plan [4]. You get a simpler, more predictable price because your equipment is included in your monthly fee. The other benefit of getting a router directly from your ISP is that their tech support will be better able to help you if you ever need troubleshooting. Verizon charges a $99 installation fee, but the fee may be waived with some promotions. You can also self-install Verizon Fios if there is already a Fios Optical Network Terminal in your home from previous Fios service.
Call today & find the best Verizon internet deals
1-833-718-3939

Cox Equipment, Installation and Bonus Features

4.0

Cox offers optional self-installation, charges equipment rental fee

When you order Cox internet service, you will be able to select either professional installation or self-installation. Self-installation will save you about $100, as long as you’re willing to deal with instructions for connection and activation. If you want to use a Cox-supplied modem/router, you will get their Panoramic Wi-Fi gateway [10]. Higher-tier plans will receive a Wi-Fi 6 gateway, while the lower tier of plans will have a more typical Wi-Fi 5 compatible device. All customers will pay a $13/month rental fee for the equipment in addition to their monthly plan fee. However, Cox will forego the fee if you use your own compatible modem/router, which may make it cheaper in the long run for you to buy one rather than renting.
Call today & find the best COX internet deals
1-833-864-0259

Verizon Experience & Support

4.5

Verizon Fios ranks first in customer satisfaction

In the Eastern region of the United States, Verizon tops the J.D. Power customer satisfaction survey for residential internet providers. Not only that, but Verizon has ranked first in that survey for nine years, far outscoring the competition [2]. This is especially impressive because that ranking includes Verizon’s DSL service as well as Fios. Usually, DSL providers rank much lower in customer satisfaction. Yet even with a network that includes DSL, Verizon is clearly doing customer service very well. Verizon has all the usual perks of customer service from a large internet provider: phone help, tech support, and a mobile app called My Fios to manage all aspects of your account. If you are lucky enough to be in the coverage area for Verizon Fios, you are going to be very happy with your hyperspeed internet connection, its low price, and with strong customer support from Verizon.
Call today & find the best Verizon internet deals
1-833-718-3939

Cox Experience & Support

2.0

Cox customer service ranks below average on national surveys

Cox gets a resounding "meh" for customer service on recognized national surveys of customer satisfaction such as the J.D. Power survey [11]. Cox ranks below average in each region where it provides service. In 2025, Cox scored 68 out of 100 on the American Customer Satisfaction Index (ACSI), which places it just below the 70/100 average for non-fiber internet providers [12].

In an industry not known for good customer service, it's hard to split hairs about exactly what the rankings mean. Even some of the best ISPs occasionally get their share of negativity when you look up review compilation maps [13]. But despite TrustPilot's 1-star rating (based on over 1,400 reviews) [14], because J.D. Power and ACSI are widely regarded as among the more objective rating systems, we're going to give Cox 2 stars for customer service.

Call today & find the best COX internet deals
1-833-864-0259

Verizon FAQ's

To order or learn more, call the number on VerizonDeal.com.
The My Fios App allows you to pay or manage your bill, check your plan details, and get self-help tools. You can even configure your Wi-Fi router and analyze its performance.
No, Verizon Fios does not impose data caps or overage charges for exceeding data allowances. You will have unlimited data with your Verizon Fios plan.
Fios internet starts its prices on the low side of industry averages. Enter your zip code here at CompareInternet.com for a full list of providers, plans and pricing in your area.
Call today & find the best Verizon internet deals
1-833-718-3939

Cox FAQ's

Cox provides a convenient self-installation option called Easy Connect. With Easy Connect, you can use a self-installation kit to set up your new internet or phone modem or TV receiver. The process is simple and involves following a few easy steps outlined in the self-installation guides provided by Cox.
Panoramic Wi-Fi from Cox is an innovative high-speed internet experience designed to meet your needs. It offers fast and reliable speeds throughout your home, along with support tools to manage your home network effectively. With Panoramic Wi-Fi, you can enjoy wall-to-wall Wi-Fi coverage and faster speeds for all your internet activities.
Cox Hotspots are a network of Wi-Fi hotspots available nationwide. They are accessible to Cox Internet Preferred and higher plans. When you're near a hotspot, you can connect to them by searching for available networks using your smart devices. By using Cox Hotspots with your Cox login credentials, you can save on cellular data usage while enjoying internet connectivity on the go.
Yes, Cox allows you to change your home internet speed whenever your needs change. If you require faster or slower internet speeds, you have the flexibility to adjust your plan accordingly. Cox offers a range of internet plans to cater to different speed requirements. You can explore the available options and select the plan that best suits your needs. You can test your internet speed here.
All of Cox’s internet plans come with 1.2 GB of data per month. Cox offers two additional data plans beyond the monthly plan that is included in your service. These additional data plans provide you with more internet data to meet your usage needs if you are a heavy data user.
Yes, you can set up a new Cox email address. Cox provides email services to its customers, allowing them to create personalized email accounts.
Call today & find the best COX internet deals
1-833-864-0259

Verizon Internet Plans

PlanService TypeDownload SpeedMonthly Price
5-year price guarantee! Samsung 43″ Q7F QLED TV, Samsung Galaxy Tab S10 FE 5G or Save $15/mo for 3 years. Get up to a $500 credit to switch.
2 GigFiber InternetUp to 2,000 Mbps Only $94.99
*Offers and availability may vary by location and are subject to change. Read more
5-year price guarantee! Samsung 43″ Q7F QLED TV, Samsung Galaxy Tab S10 FE 5G or Save $15/mo for 3 years. Get up to a $500 credit to switch.
1 GigFiber InternetUp to 940 Mbps Only $74.99
*Offers and availability may vary by location and are subject to change. Read more
4-year price guarantee! Save $15/mo for 3 years. Get up to a $500 credit to switch.
500 MbpsFiber InternetUp to 500 Mbps Only $59.99
*Offers and availability may vary by location and are subject to change. Read more
3-year price guarantee! YouTube TV $10/mo. off for 12 mos. $72.99/mo. for 12 mos. Then $82.99/mo. after. Get up to a $500 credit to switch We’ll help cover the cost of early termination fees. Get up to a $500 credit to switch
300 MbpsFiber InternetUp to 300 Mbps Only $34.99
*Offers and availability may vary by location and are subject to change. Read more
Call today & find the best Verizon internet deals
1-833-718-3939

Cox Internet Plans

PlanService TypeDownload SpeedMonthly Price
INCLUDES Panoramic Wifi equipment
Cox Internet GigablastCable InternetUp to 1,000 Mbps Only $110
*Offers and availability may vary by location and are subject to change.
INCLUDES Panoramic Wifi equipment
Cox Internet Ultimate 500Cable InternetUp to 500 Mbps Only $80
*Offers and availability may vary by location and are subject to change.
INCLUDES Panoramic Wifi equipment
Cox Internet Preferred 250Cable InternetUp to 300 Mbps Only $50
*Offers and availability may vary by location and are subject to change.
INCLUDES Panoramic Wifi equipment
Internet Essential 100Cable InternetUp to 100 Mbps Only $30
*Offers and availability may vary by location and are subject to change.
Call today & find the best COX internet deals
1-833-864-0259

Verizon Customers Review

4.5
Pricing
4.5
4.5
Reliability & Performance
4.5
4.5
Equipment, Installation & Features
4.5
4.5
Customer Experience & Support
4.5
4.5
Overall Rating
4.5
Terri Gold
2.0
from Allentown, PA on February 2026
Worst customer service ever. Wrong pricing. They somehow "forget" the discounts I'm entitled to.
Tamera Hughs
1.0
from Roscommon, MI on January 2026
They lied to us saying that that when we ordered 2 phones it would only be $119 a month. Come to find out it was $450 dollars. When the call was recorded and the lady never said anything about 450 dollars. It was supposed to be $119 a month. So, we are changing internet service..
Tiffiny Grover
3.0
from Trona, CA on January 2026
not too happy with their service.... the price is too high for the service they offer
(301) 275-5056
2.5
on December 2025
N/A
Jennifer P
3.8
from Hamilton, WA on November 2025
We are currently using this service and it's been actually pretty reliable. The signal stays strong all night and day and the plan we're using is completely unlimited everything with an unlimited hotspot as well for the kids to use. And so far it's doing the job. It's not as fast as Astound or Ziply with the fiber option, but it's been sufficient. But we're an extremely low income family so the price is a bit much. But it keeps the kids from whining so for now we're making the sacrifice and have been using it for the last 2 months.
Call today & find the best Verizon internet deals
1-833-718-3939

Cox Customers Review

3.0
Pricing
3.0
4.0
Reliability & Performance
4.0
4.0
Equipment, Installation & Features
4.0
2.0
Customer Experience & Support
2.0
3.5
Overall Rating
3.5
2.3
on January 2026
What’s to say it’s Cox Cable
Alexis S
1.0
from Tucson, AZ on January 2026
I’ve been a customer for over 15 years just because I’m too busy to switch to a different internet service.. I’ll be cancelling it today. Don’t get me started on the extremely high prices. What’s worse is the customer service. Most of them don’t speak english and can’t understand what you’re trying to say??! The amount of times I’ll be on hold for 30+ minutes and get hung up on MULTIPLE TIMES is absolutely ridiculous!!!!! Even once I get an agent… guess what? Yep, I get hung up on. Don’t waste your time or money.
Richard S
3.0
from Tucson, AZ on December 2025
This is a cable internet so it bogs down when others are using it. That's bad enough, but lately there have been multiple, nearly daily interruptions in service. Lots of cryptic texts letting me know they are broken and to check this site for more information which would be more helpful IF I HAD INTERNET! Actively pursuing anyone else.
De M
1.0
from Norman, OK on December 2025
Horrible customer service!!!! A minus in every way!
alfred n
2.5
from Portsmouth, VA on December 2025
cost to high
Call today & find the best COX internet deals
1-833-864-0259