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Kinetic Internet Definitive Buyers Guide

4.2
Rosslyn Elliott

Written by Rosslyn Elliott - Pub. Jul. 27, 2023 / Updated Oct. 13, 2025

4.2

Kinetic Staff Review

4.2

$39.99
Lowest price

2000 Mbps
Highest Speed

High Speed Internet
Popular Package

4.25
Customer Rating

4.2
Staff Rating

Kinetic offers fast, reliable fiber internet

Kinetic, formerly known as Windstream, currently serves about 1.2 million customers in 18 states [1]. Kinetic provides fiber internet with blazing-fast, symmetrical speeds that will equip you for anything you want to do online [2]. Kinetic’s fiber internet offerings regularly go to speeds  up to Mbps, which is far faster internet speed than most households need! In select areas, the speeds even rise to 8000 Mbps. Kinetic also offers decent prices given the high speeds you will get from their fiber connection. Most customer reviews online indicate that users are pleased with their Kinetic fiber service.
$200 rewards card!

Pros

Fast fiber at good prices No data caps, no contracts Kinetic is building out fiber infrastructure quickly

Cons

Fiber is less available in rural areas Extra fee for equipment rental Prices rise after promotional rates expire

Call today & find the best Kinetic internet deals

1-833-926-2709
Kinetic Review Video - Compareinternet.com

Pricing

4.0

Pricing is simple and transparent for fiber plans from Kinetic

Kinetic’s fiber internet prices are posted clearly for the whole world to see on their website. As soon as you click through to the state you live in, you will see prices posted, and those prices are consistent across states. We appreciate this transparency in pricing, which is not common among internet providers. Kinetic does not set data caps or require you to sign annual contracts for internet plans. That means you will not face unexpected overage charges or early termination fees. The first tier plan starts at for . Kinetic’s monthly plan prices are not as low as those offered by some other fiber providers, but many customers will be willing to pay for these symmetrical fiber upload and download speeds. There is an equipment rental fee, but you may use your own router instead. You also have the option to purchase an additional advanced internet security plan, but the purchase is not required.
PlanService TypeDownload SpeedMonthly Price
$100 rewards card
2 GigFiber InternetUp to 2,000 Mbps Only $79.99
*Offers and availability may vary by location and are subject to change.
$50 rewards card
1 GigFiber InternetUp to 1,000 Mbps Only $59.99
*Offers and availability may vary by location and are subject to change.
300 MbpsFiber InternetUp to 300 Mbps Only $39.99
*Offers and availability may vary by location and are subject to change.
High Speed InternetDSL InternetUp to 100 Mbps Only $44.99
*Offers and availability may vary by location and are subject to change.

Reliability and Performance

4.5

Kinetic offers multigigabit fiber speeds

Fiber internet will give you the fastest and most reliable internet connection on the market, hands down. Kinetic even has an 8 Gigabit (8000 Mbps) option available to over 400,000 households [3]. The question is, who exactly needs 8 Gigs of symmetrical internet speed? Right now, 8 Gigs is excessive speed for most residential internet users. 1 Gig will more than supply all the bandwidth that most homes need. Even very large households with multiple devices all streaming or gaming simultaneously don’t usually need more than 1 Gig, thanks to the symmetrical speeds of fiber internet. For now, then, 8 Gigs may not be a speed that gets a lot of takers. But in the future, as virtual reality (VR) and assisted reality (AR) become more common, that massive bandwidth may be more useful.

Call today & find the best Kinetic internet deals

1-833-926-2709

Equipment, Installation and Bonus Features

4.2

Equipment fee is optional, installation is free

Kinetic charges about $10 a month to rent a Kinetic router, with free installation included. But you can also use your own router if you want to skip the fee. Just make sure that if you buy your own, though, the router is compatible. Be aware that ISPs also cannot provide tech support for customers’ personal routers. Kinetic also offers a Wi-Fi management tool for their own gateway that will allow you to change your settings without all the hassle of logging in to your router online. A Whole Home Wi-Fi tech installation comes free with all the fiber plans.

Call today & find the best Kinetic internet deals

1-833-926-2709

Customer Experience & Support

4.0

Kinetic improves its customer experience

Kinetic scored just lower than average for customer satisfaction on the 2023 J.D. Power Residential Internet Service Provider Satisfaction Study [4]. However, the five-year trend for Kinetic shows a general upward trend in customer reviews and scores. It’s not completely surprising that Kinetic would rise rapidly in the ratings since they switched their technology to 100% fiber internet. In general, fiber providers rank highest in customer satisfaction. Kinetic also offers all the usual amenities of a major ISP for customer service. Customers can chat online with a rep or call by phone for billing or technical support. Phone hours are open six days a week for billing support and seven days a week for tech support [5]. Overall, we recommend fiber internet from Kinetic. This provider will give you a reliable, strong, and super-fast connection.

FAQ's

To order or learn more, call the number on this page or visit KineticFiberInernet.com.
You can get Kinetic fiber internet in 18 states: Alabama, Arkansas, Florida, Georgia, Iowa, Kentucky, Minnesota, Mississippi, Missouri, Nebraska, New Mexico, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina and Texas.
No, Kinetic does not place data caps on their internet plans.
Yes, you can use your own router. Just check in advance with Kineti to be sure your specs are compatible with your planned service.

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