Internet 2 Gig: Limited time offer; subject to change; new residential customers only (no Spectrum services within past 30 days) and in good standing with Spectrum. Taxes and fees extra in select states. SPECTRUM INTERNET: Standard rates apply after promo period. Additional charge for installation. Speeds based on wired connection. Actual speeds (including wireless) vary and are not guaranteed. Gig capable modem required for Gig speed. For a list of Gig capable modems, visit Spectrum.net/modem. Services subject to all applicable service terms and conditions, subject to change. Not available in all areas. Restrictions apply. ©2024 Charter Communications, all rights reserved.
Spectrum Mobile: Limited time offer; subject to change; offer applies to qualified residential customers without any outstanding obligation to Spectrum. Mobile devices excluded from offer. Offer reflected with up to 12 months credit on bill statement. Standard rates apply after promo period or if qualifying services not maintained. Offer cannot be applied to existing lines on customer account. Tablets not eligible for promotion. Reduced speeds after 30 GB of usage per line. Services subject to all applicable service terms and conditions, subject to change. Not available in all areas. Spectrum Internet and Auto Pay required. Restrictions apply. ©2024 Charter Communications, all rights reserved.
Plans starting at: $40
Popular Package: 1 Gig Fiber Internet
Download speeds up to: 1 Gbps
Connection Types: Fiber & Cable
Call today & find the best Optimum internet deals
1-833-337-0356
Plans starting at: $50
Popular Package: INTERNET GIG
Download speeds up to: 2 Gbps
Connection Types: Cable
Call today & find the best Spectrum internet deals
1-844-534-0545Optimum Staff rating
Optimum features good speeds but poor customer satisfaction scores
Optimum is a major national cable internet provider. Most of Optimum’s 4.3 million subscribers receive cable internet service. But the ISP is also adding some all-fiber connections in select markets. Optimum is the internet brand name of Altice USA, which rolled the company formerly called Suddenlink into the Optimum brand in 2022 [1]. Altice/Optimum is the 6th-largest ISP in the nation [2]. Optimum seems to check off all the right boxes for many of its offerings. You will have no data caps and no required contracts with Optimum internet plans. You will also get free equipment rental included with your monthly plan price. And Optimum’s prices are good (at least while the promotions last). So why are Optimum’s national customer satisfaction scores so low? We’ll check into that as we give you an overview of what to expect from an Optimum internet connection.PROS
Gigabit download speeds No data caps or contracts 2-year price guarantee
Cons
Poor customer satisfaction scores Slower upload speeds for cable than all-fiber Price hikes after promo rates
Top cities with Optimum availability
Call today & find the best Optimum internet deals
1-833-337-0356Spectrum Staff rating
Spectrum offers gigabit speeds and great bundle deals
Spectrum is one of the two largest internet service providers in the country. Like its rival Xfinity, Spectrum is a cable internet company that uses hybrid fiber-coaxial (HFC) technology. HFC brings you much faster speeds than old-fashioned coaxial cable internet. In select areas, Spectrum offers gigabit speeds up to 1000 Mbps. Spectrum’s promotional prices for new customers are very good, and still remain reasonable when your 12-month promotion ends. The company also offers outstanding bundling deals, with cell phone lines currently only about $30/month with your internet plan. Spectrum has two big advantages over Xfinity. Spectrum’s pricing is much simpler, and Spectrum has no data caps. That’s why we give Spectrum the edge after comparing the two biggest cable internet providers head-to-head.PROS
Gigabit download speeds and a reputation for reliability Spectacular bundling prices for internet/cell phone/TV combos 24/7 customer service
Cons
Hybrid fiber coaxial (cable) is not as fast as the top fiber plans Slower upload speeds than fiber Not available in some rural or remote areas
Top cities with Spectrum availability
Call today & find the best Spectrum internet deals
1-844-534-0545Optimum Pricing
Good initial prices followed by price hikes
Cable internet is the chief type of connection that Optimum provides its customers. Because of improvements to cable internet technology, you can get gigabit download speeds from many cable internet companies like Optimum. You just won’t get the same upload speeds from cable as you will from an all-fiber connection [3]. Whether you get the usual cable service or all-fiber, you will get good prices from Optimum, and those prices will be locked for 2 years. Here’s an example. You’ll pay $40/month for Optimum’s first tier plan, which is up to 300. That is a good price for these speeds. The catch is that after those two years, standard prices will take effect, which will spike your bill higher. That may be why Optimum is seeing year-over-year declines in its cable customers [4]. The price hikes may be pushing people to other options at the end of their two-year promotion.Call today & find the best Optimum internet deals
1-833-337-0356Spectrum Pricing
Spectrum offers great initial deals, but bundling may be the best deal ever
Spectrum is a major player in internet service, with 30 million broadband subscribers [1]. Spectrum offers attractive promotional pricing, especially their first-tier internet plan at $50/month for up to 500 Mbps.Spectrum offers unlimited data without caps
Spectrum offers a big price advantage because it has no hard data caps, unlike many other cable and DSL providers. If you’re a heavy-data-usage household (including remote workers, real-time gamers and streaming binge-watchers), having no data caps may be crucial for your budget. If you’re living by yourself and you watch a movie once a week, the absence of data caps won’t matter as much. But for a larger household, having no data caps will offer you peace of mind and a more predictable bill without overage charges.Spectrum One, the bundle deal of the year?
In late 2022, Spectrum introduced a new bundle deal called Spectrum One that may just change your mind about your preferred internet service provider [2]. If you are an existing Spectrum customer, Spectrum will bundle their Spectrum Mobile cell phone service with your internet and charge you only about $30/month for a line with unlimited data. You can add more mobile service at the same price. Here’s another little secret: Spectrum Mobile service is currently provided by Verizon networks. So, if you have two cell phones on your bundle, you will be getting major mobile power and coverage but saving over $80/month off the price of two typical cell phone plans. We’re betting that’s enough to send many of us to Spectrum.Call today & find the best Spectrum internet deals
1-844-534-0545Optimum Reliability and Performance
Cable and fiber both provide fast download speeds, but cable's upload speeds are slower
With hybrid fiber-coaxial (HFC) technology, Optimum gives its cable customers gigabit download speeds but much slower upload speeds. That’s typical for cable internet service. Optimum is comparable to other major cable internet providers such as Spectrum and Xfinity, offering upload speeds at a maximum of around 35-50 Mbps. Optimum differs from the cable internet competition because it is also launching into the all-fiber internet market. Optimum’s current fiber internet customer base is small but has doubled in the last couple of years from around 100,000 to over 200,000 subscribers [4]. By 2025, Optimum plans to create over 6.5 million fiber passings [5]. Fiber internet’s most striking advantage over cable internet is that fiber offers symmetrical upload and download speeds. This is a game-changer for online gaming, videoconferencing, and large homes with multiple devices. When Altice merged Suddenlink under the Optimum brand, the company had two distinct “footprints” left from where the old Optimum and Suddenlink coverage had existed. Suddenlink’s coverage area had been primarily in the South and West. Optimum was strong in the Northeast, and particularly in the tri-state area of New York, New Jersey, and Connecticut. Now, the fiber buildout is fastest in that tristate area [1]. Your chances of getting fiber internet from Optimum in the next year or two will be better if you live in the tri-state area.Call today & find the best Optimum internet deals
1-833-337-0356Spectrum Reliability and Performance
Spectrum internet will rise to unprecedented speeds in next few years with up to 10/6 Gbps
In 2023, Spectrum was named by Speedtest® as the fastest internet provider in the United States for providing the highest average speed to customers [3]. Spectrum’s hybrid fiber-cable technology is already supplying 1000 Mbps speeds in some areas. Either way, HFC will give you faster, more reliable internet service than anything but fiber. Spectrum customers tend to report reliable, speedy performance. You don’t get glitching or freezing or network slowdowns in most cases. You’ll be well-equipped for gaming, videoconferencing, and HD streaming. On a personal note, I have been a Spectrum customer for three years, and my experience with their service has proven to be very smooth and reliable. But there’s even more innovation coming from Spectrum that will boost HFC performance to fiber-like speeds. If you sign up for Spectrum now, you’re going to get a major bandwidth boost in the next couple of years. Here’s the technical explanation with the specs. Spectrum’s upgrade to the DOCSIS 4.0 standard over the next three years will deliver a maximum 10 Gbps download/ 6 Gbps upload, which can rival any current fiber speeds. By 2025, 85% of Spectrum’s service footprint will have speeds of 5 Gbps download/1 Gbps upload [4]. Fiber has received some great press in the last few years. But hybrid fiber/cable networks like Spectrum’s may be about to have their day in the sun too.Call today & find the best Spectrum internet deals
1-844-534-0545Optimum Equipment, Installation and Bonus Features
No equipment rental fees, free installation with Optimum plans
Optimum will provide your modem/router as part of your monthly plan fee, with no extra rental charge. If you have a compatible cable plan, you may even get a Wi-Fi 6 router, which will give you higher speeds for multiple devices than Wi-Fi 5. Fiber internet plans from Optimum will often include the Wi-Fi 6 gateway as well. If you would rather use your own modem and router, Optimum will allow it. Just be sure to check for compatibility with their specs. Standard installation is free with Optimum plans.Call today & find the best Optimum internet deals
1-833-337-0356Spectrum Equipment, Installation and Bonus Features
Advanced WiFi and low equipment fees increase appeal for Spectrum
Spectrum will provide you with a free modem and either a Wave 2 router or an advanced, WiFi 6 compatible router [5]. The Charter Red-Dot Design award-winning router can support up to 200 devices simultaneously. User controls allow you to manage which devices are connected and when, and Security Shield automatically blocks online threats. You can even manage your router and your home wireless devices from the Spectrum app on your phone, with no complicated log-in. The router will automatically switch channels to optimize your internet performance.Spectrum offers low equipment fees
Spectrum equipment fees are standardized, very low, and easy to understand. Spectrum modems come free with your service, and Spectrum routers rent for $5/month. Simple, straightforward pricing, unlike the complicated equipment fee charts you have to read for other providers.Spectrum installation fees
Spectrum’s installation fees are middle-of-the-road for the industry. Professional installation by a technician will cost you $59.99. You can self-install Spectrum too, with a $19.99 activation fee.Call today & find the best Spectrum internet deals
1-844-534-0545Optimum Experience & Support
Optimum customer satisfaction: the big question mark
With so many seemingly good points to its service and pricing, why has Optimum’s customer satisfaction scored significantly below average according to J.D. Power? [6] A random sampling of online user reviews seems to indicate two major complaints. The first is outages and failure of technical response. The second is a more general dissatisfaction with the phone system, being transferred around to different departments, and getting contradictory responses from different phone reps when trying to solve billing issues. Because this is a fairly even distribution of complaints, it’s likely that Optimum is just not quick enough in responding to customer concerns, whether they be technical or billing-related. We can’t know the reason for this dysfunction. Often, these kinds of responsiveness issues happen when companies are understaffed or have high staff turnover in their customer service. But until Optimum gets better ratings, we have to give them only 3 stars for customer satisfaction.Call today & find the best Optimum internet deals
1-833-337-0356Spectrum Experience & Support
Spectrum Customer Service available 24/7
Spectrum provides customer service by phone or online chat 24 hours a day, 7 days a week. Spectrum also provides an extensive online troubleshooting guide and how-to resource library. If you prefer in-person assistance, Spectrum supports brick-and-mortar stores across its coverage area. These physical locations can also be very handy when you want to exchange equipment. Your Spectrum plan will give you access to a helpful and comprehensive mobile app. The app allows you to check for outages, manage your account, and do almost anything you would do online or by phone. You can even manage your WiFi settings through the app.Call today & find the best Spectrum internet deals
1-844-534-0545Optimum FAQ's
To order or learn more, call the number on this page or visit OptimumSavings.com.
No, Optimum does not impose data caps on any of its internet plans. You will have unlimited data on both cable internet and fiber internet plans from Optimum.
Optimum offers a free internet speed upgrade service to loyal customers, providing faster speeds and better value without changing the current price.
Optimum provides two options for renting a modem: one includes tech support and equipment replacement, while the other option is for purchasing a compatible modem.
To explore different speed options for your Optimum Internet service, you can enter your zip code here at CompareInternet.com to see what plans are available in your area.
Optimum offers savings on monthly bills through their Internet + Mobile Savings program, allowing customers to save up to $30/month by combining Optimum Internet and Optimum Mobile services.
Only Optimum Mobile and Optimum Internet customers are eligible for the Internet + Mobile Savings program offered by Optimum.
Call today & find the best Optimum internet deals
1-833-337-0356Spectrum FAQ's
To order or learn more, call the number on this page or visit SpectrumOnlineOffers.com.
Spectrum home internet is a reliable and fast internet service delivering high-speed internet connectivity to residential customers. Spectrum’s service uses hybrid fiber-coaxial technology (HFC). HFC is a broadband network that combines coaxial cable and fiber-optic line to create a connection that is faster than copper cable alone.
Spectrum Advanced WiFi is a feature offered by Spectrum that provides a stable and secure connection for all devices within your home network. It incorporates WiFi 6 technology, offering faster and more reliable wireless performance.
Installing Spectrum home internet is easy and convenient. You can pick up a self-install kit from a store or have it mailed to you. The kit includes a quick step-by-step guide to help you set up your Advanced WiFi.
You can manage your Spectrum home internet account, including your WiFi network, through the My Spectrum App. The app allows you to control connected devices, manage network settings, and access parental controls from anywhere.
No, Spectrum home internet does not impose data caps, monthly limits, or overage fees. You can enjoy unlimited internet usage without any additional charges.
Call today & find the best Spectrum internet deals
1-844-534-0545Optimum Sources
[1] Wikipedia.com. "Suddenlink Communications."
[2] Dgtlinfra.com. "Top 125 Internet Providers in the U.S."
[3] Optimum.com. "Internet Packages Speed Details."
[4] AlticeUSA.com. "Altice USA Reports First Quarter 2023 Results."
[5] AlticeUSA.com. "Altice USA Announces Acceleration of Fiber Deployment Strategy."
[6] J.D. Power. "2023 U.S. Residential Internet Service Provider Satisfaction Study."
Call today & find the best Optimum internet deals
1-833-337-0356Spectrum Sources
[1] Dgtlinfra.com. "Top 125 Internet Providers in the U.S."
[2] Charter.com. "Charter Launches Spectrum One."
[3] Speedtest.net by Ookla. "Internet Speeds in the United States 2023."
[4] FierceTelecom.com. "Charter Plots 3-Year Upgrade."
[5] Charter.com. "Advanced Home WiFi Puts Customers in Control."
Call today & find the best Spectrum internet deals
1-844-534-0545Optimum Internet Plans
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1-833-337-0356Spectrum Internet Plans
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1-844-534-0545Optimum Customers Review
Pricing
3.0
Reliability & Performance
4.0
Equipment, Installation & Features
4.0
Customer Experience & Support
3.0
Overall Rating
3.5
Catherine Pape
from Watertown, CT on August 2025
Last dec.switched to fiber and was told there was no price increase.
Went from under 200 to 282.
Also they keep charging me for three tvs and I only have 2.
Will not give me credit or change my bill.
Robert P
from Watertown, CT on August 2025
This is the worst internet company that I have rented from. The price points are at best on par with their competitors, and at worst, grossly overcharged. But the most significant concern with Optimum is their piss-poor customer service. If you ever have an issue with coverage or billing, prepare to navigate a Kafkaesque labyrinth of sleepy phone representatives, with the personalities of a baked potato from Applebees and the reasoning capabilities of a beta Chatbot. Optimum served its purpose... for one year. When I moved, I temporarily disconnected my Wifi service, intending to renew it in the new location. The company rep assured me that I could keep the same equipment and plan in the next apartment... only to get there and have Optimum tell me that I needed to upgrade to fiber. Well, not wanting to deal with the 100 dollar install fee and 20 dollar monthly price hike, I decided to switch to Verizon (a great decision by the way—I cut my bill in half, and could install the wifi gateway myself). A new Odyssey of phone calls with Optimum's "retention" team began. Let me save you the trouble: they will offer you competitive counteroffers, gift cards, credits, and other perks, but read the fine print, because the good stuff expires long before the price lock that they promise. At one point, I nearly thought they wouldn't actually let me leave. In short, it's a load of dug, and this is the type of company that needs to swindle and lie in order to stay afloat. Please, save yourself the money and gray hairs. Look elsewhere.
Douglas K
from Ozark, MO on August 2025
Run around every time you try to talk to someone. Too much money for basic internet
Amanda Hunter
from Boyce, LA on August 2025
They're not very willing to work with you on anything
Doreen Depalo
from Yonkers, NY on July 2025
Service is too expensive for just WI. Fi, i'm on the fixed income and low subsidy service does nothing but buffer all the time not worth the price
Call today & find the best Optimum internet deals
1-833-337-0356Spectrum Customers Review
Pricing
4.2
Reliability & Performance
4.5
Equipment, Installation & Features
4.3
Customer Experience & Support
3.8
Overall Rating
4.2
Michelle Fodge
from Morley, MO on September 2025
I don't like the rate hikes that have occurred.
Daniel Castillo
from San Antonio, TX on August 2025
They say one price one month and keeps going up in price
Davene Taylor
from Grants Pass, OR on August 2025
They are pricing us out of wanting to stay with them....rates go up every month it seems like...when we move, we are done...for now, think I will drop them and go to Sling, if I can get NHL and MLB...greedy...
Susan Wyman
from Kalamazoo, MI on August 2025
Excuse my language but they suck I don't like him at all not very professional if you ask me and I have bathrooms with them when I call customer service I just don't like them at all.
Semira Fejzic
from Arnold, MO on August 2025
Pricing going up constantly. And I using only internet. Right now I pay 90.0$per month
Call today & find the best Spectrum internet deals
1-844-534-0545
