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AT&T vs. Windstream Internet Providers Compared

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AT&T Vs Windstream

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Rosslyn Elliott

Written by Rosslyn Elliott - Pub. Jul. 27, 2023 / Updated Oct. 11, 2024

You are currently comparing:

AT&T Vs Windstream

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Plans starting at: $55

Popular Package: AT&T FIBER - INTERNET 5000

Download speeds up to: 5 Gbps

Connection Types: Fiber & DSL

Call today & find the best AT&T internet deals
1-844-637-5162

Plans starting at: $19.99

Popular Package: 2 Gig

Download speeds up to: 2 Gbps

Connection Types: Fiber & DSL

Call today & find the best Windstream internet deals
1-833-718-3922

AT&T Staff rating

4.8

Industry-leading fiber internet speeds and strong reliability from AT&T

AT&T Fiber can support all your data-intensive internet activities, now and in the future. AT&T continues to lead the industry with multi-gigabit (5000 Mbps) internet speeds available in select areas and more speed on the way. When you add no contracts, no equipment fees, no data caps, and a reputation for reliable customer service, AT&T is a superior choice for all-fiber internet. In areas where only AT&T copper service is available, customers should also check other options and compare speeds and pricing.

PROS

Good value on fast fiber speeds No data caps or equipment fees Highly rated customer service

Cons

Fiber not available in all areas Comparatively high prices on DSL/copper Fee charged if you choose pro installation
Call today & find the best AT&T internet deals
1-844-637-5162

Windstream Staff rating

4.2

Kinetic by Windstream offers fast, reliable fiber

Kinetic by Windstream currently serves about 1.2 million customers in 18 states [1]. Kinetic provides fiber internet with blazing-fast, symmetrical speeds that will equip you for anything you want to do online [2]. Kinetic’s fiber internet offerings regularly go to speeds  up to 2000 Mbps, which is far faster internet speed than most households need! In select areas, the speeds even rise to 8000 Mbps. Kinetic by Windstream also offers decent prices given the high speeds you will get from their fiber connection. Most customer reviews online indicate that users are pleased with their Kinetic fiber service.

PROS

Fast fiber at good prices No data caps, no contracts Kinetic is building out fiber infrastructure quickly

Cons

Fiber is less available in rural areas Extra fee for equipment rental Prices rise after promotional rates expire
Call today & find the best Windstream internet deals
1-833-718-3922

AT&T Pricing

4.5

AT&T Fiber internet is affordably priced given its high quality and dependability

AT&T offers reasonable fiber pricing with first-tier fiber internet plans currently starting around $55/month. AT&T won’t always offer you the lowest price for fiber in your area. But AT&T will offer you the low end of industry standard prices. For those prices, you’ll often get higher internet speeds from AT&T than from the competition. You will get good value for the internet speed you’re buying. AT&T Fiber’s advantage is that their fiber connections give you equal download and upload speeds. So, even if AT&T Fiber and a cable provider offer you the same price for a speed they both call “300 Mbps,” you will not be getting the same speeds from fiber and cable providers. All cable internet may have high download speeds, but has much slower upload speeds (usually around 10-20 Mbps). AT&T Fiber will give you the same upload speed as your download speed for your monthly price. Having upload speed equal to your download speed can make a big difference for real-time activities such as video streaming and gaming. Fiber also offers low latency, which you’ll see in a ping test. So overall, you are getting more for your money with a fiber internet plan, even when fiber and cable plans advertise the same prices and download speeds. There’s one drawback to AT&T’s pricing. AT&T’s copper-wired service (DSL/ IPBB) is priced at around the same as its first-tier fiber plan. This price is higher by Mbps given that copper service is much slower and less reliable than fiber. We hope AT&T will consider lowering the price of its copper service to give better value to DSL/IPBB customers.
Call today & find the best AT&T internet deals
1-844-637-5162

Windstream Pricing

4.0

Pricing is simple and transparent for fiber plans from Kinetic by Windstream

Kinetic’s fiber internet prices are posted clearly for the whole world to see on their website. As soon as you click through to the state you live in, you will see prices posted, and those prices are consistent across states. We appreciate this transparency in pricing, which is not common among internet providers. Kinetic by Windstream does not set data caps or require you to sign annual contracts for internet plans. That means you will not face unexpected overage charges or early termination fees. The first tier plan starts at 19.99 for 100. Kinetic’s monthly plan prices are not as low as those offered by some other fiber providers, but many customers will be willing to pay for these symmetrical fiber upload and download speeds. There is an equipment rental fee, but you may use your own router instead. You also have the option to purchase an additional advanced internet security plan, but the purchase is not required.
Call today & find the best Windstream internet deals
1-833-718-3922

AT&T Reliability and Performance

5.0

Decades of growth give AT&T reliable infrastructure and sophisticated operations

As the third-largest ISP in the United States, AT&T has massive corporate size and history on its side. AT&T’s home internet serves over 100 metro areas in 22 states, with over 19 million fiber internet passings [1] [2]. AT&T provides strong infrastructure and tech support. With 99% reliability for your internet connection, AT&T Fiber service is less likely to be disrupted by outages or slowdowns than many other internet providers [3]. AT&T’s reliability rating is higher than some other ISPs because AT&T customers do not have to work with internet data caps. Many internet service providers have soft data caps. When you hit your data allowance for the month, your ISP will throttle your internet. Your internet speed will slow down to the point that only the simplest email tasks will be possible. You won’t be able to do complex web browsing, streaming, or your other usual internet tasks. In other words, your internet will become unreliable when you hit the limits of your data caps. AT&T and other providers with no data caps give you peace of mind because you won’t suddenly lose most of your internet functionality in the third week of the month. Unlimited data is a major bonus for your internet connection’s reliability.
Call today & find the best AT&T internet deals
1-844-637-5162

Windstream Reliability and Performance

4.5

Windstream offers multigigabit fiber speeds

Fiber internet will give you the fastest and most reliable internet connection on the market, hands down. Windstream even has an 8 Gigabit (8000 Mbps) option available to over 400,000 households [3]. The question is, who exactly needs 8 Gigs of symmetrical internet speed? Right now, 8 Gigs is excessive speed for most residential internet users. 1 Gig will more than supply all the bandwidth that most homes need. Even very large households with multiple devices all streaming or gaming simultaneously don’t usually need more than 1 Gig, thanks to the symmetrical speeds of fiber internet. For now, then, 8 Gigs may not be a speed that gets a lot of takers. But in the future, as virtual reality (VR) and assisted reality (AR) become more common, that massive bandwidth may be more useful.
Call today & find the best Windstream internet deals
1-833-718-3922

AT&T Equipment, Installation and Bonus Features

5.0

AT&T offers no equipment fees, optional self-installation, extra cybersecurity features

As long as you have AT&T internet service, you will also get to use an internet gateway at no charge [4]. (This gateway is a modem/router combo known as AT&T Smart Wi-Fi.) Your plan may also include a free Wi-Fi extender depending on your terms. If you order AT&T Fiber, technicians will install an ONT (optical network terminal) and a fiber jack or ethernet jack. Professional installation from AT&T will cost you $99 for either copper internet or fiber installation. If you are planning to order copper-based internet (DSL/IPBB) and there is already a dual-port phone jack in your home, AT&T can mail you a self-installation kit at no charge. You can even self-install fiber internet if you are comfortable with a wall installation and following technical instructions. AT&T customers have access to the AT&T ActiveArmor internet security app. The app will block fraud calls and guard risky Wi-Fi connections. For a small extra monthly charge, ActiveArmor offers advanced functions such as Identity Monitoring and Reverse Number Lookup. AT&T also offers a Smart Home Manager app to manage your Wi-Fi and all smart home devices and check for outages.
Call today & find the best AT&T internet deals
1-844-637-5162

Windstream Equipment, Installation and Bonus Features

4.2

Equipment fee is optional, installation is free

Kinetic charges about $10 a month to rent a Kinetic router, with free installation included. But you can also use your own router if you want to skip the fee. Just make sure that if you buy your own, though, the router is compatible. Be aware that ISPs also cannot provide tech support for customers’ personal routers. Kinetic also offers a Wi-Fi management tool for their own gateway that will allow you to change your settings without all the hassle of logging in to your router online. A Whole Home Wi-Fi tech installation comes free with all the fiber plans.
Call today & find the best Windstream internet deals
1-833-718-3922

AT&T Experience & Support

5.0

AT&T Customer Service provides 24/7 tech support and ranks #1

AT&T has a robust customer support framework, including community forums, live chat, and phone assistance. Tech support is available 24/7, which can be a lifesaver if you work or study from home. Billing and account support are available from 7 AM to 9 PM CT Monday through Friday, and 8 AM to 9 PM Saturday. Those Saturday hours are especially valuable if you work Monday to Friday and can’t squeeze in personal business during the week. In 2023, AT&T ranked#1 for Customer Satisfaction in Residential Internet Service (North Central and West regions) with J.D. Power and Associates [5]. AT&T also ranked #2 in the South region.
Call today & find the best AT&T internet deals
1-844-637-5162

Windstream Experience & Support

4.0

Kinetic by Windstream improves its customer experience

Kinetic scored just lower than average for customer satisfaction on the 2023 J.D. Power Residential Internet Service Provider Satisfaction Study [4]. However, the five-year trend for Windstream shows a general upward trend in customer reviews and scores. It’s not completely surprising that Kinetic by Windstream would rise rapidly in the ratings since they switched their technology to 100% fiber internet. In general, fiber providers rank highest in customer satisfaction. Kinetic by Windstream also offers all the usual amenities of a major ISP for customer service. Customers can chat online with a rep or call by phone for billing or technical support. Phone hours are open six days a week for billing support and seven days a week for tech support [5]. Overall, we recommend fiber internet from Kinetic by Windstream. This provider will give you a reliable, strong, and super-fast connection.
Call today & find the best Windstream internet deals
1-833-718-3922

AT&T FAQ's

To order or learn more, call the number on this page or visit ATT-bundles.com.
Absolutely! AT&T provides step-by-step instructions to guide you through the process of setting up your own internet connection. By setting up your internet on your own, you can save money by avoiding the cost of professional installation. Additionally, you'll receive your Wi-Fi gateway within three business days, skipping the waiting time for a technician. The self-setup process takes around 30 minutes, allowing you to connect to the internet quickly.
AT&T offers the free AT&T Smart Home Manager app, which allows you to easily manage and personalize your home network information using your own device. With this app, you can control various aspects of your Wi-Fi network, including device management, network security, and parental controls. The app is free to use if you have one of the compatible Wi-Fi gateways listed on the AT&T website.
Yes, AT&T Internet allows you to connect multiple devices to your home network. Whether it's smartphones, tablets, laptops, or smart home devices, you can connect them all to your Wi-Fi network provided by AT&T Internet.
To optimize your Wi-Fi signal, there are a few steps you can take. Start by placing your Wi-Fi gateway in a central location within your home. Ensure that there are no obstructions, such as walls or large objects, blocking the signal. You can also try adjusting the Wi-Fi channel settings on your gateway to reduce interference from neighboring networks. Additionally, consider using Wi-Fi extenders or mesh network systems to expand your coverage area and improve signal strength in hard-to-reach areas of your home.
AT&T Fiber has no data caps. AT&T Internet has a one terabyte (TB) data cap, which is very high and will support most households with average data use.
Call today & find the best AT&T internet deals
1-844-637-5162

Windstream FAQ's

To order or learn more, call the number on this page or visit WindstreamOffers.com.
You can get Kinetic fiber internet in 18 states: Alabama, Arkansas, Florida, Georgia, Iowa, Kentucky, Minnesota, Mississippi, Missouri, Nebraska, New Mexico, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina and Texas.
No, Kinetic does not place data caps on their internet plans.
Yes, you can use your own router. Just check in advance with Windstream to be sure your specs are compatible with your planned service.
Windstream is a large company, and Kinetic is the brand for Windstream’s high-speed internet service. When you are talking about internet service, Windstream and Kinetic could describe “the same thing” because Kinetic is a Windstream brand.
Call today & find the best Windstream internet deals
1-833-718-3922

AT&T Internet Plans

PlanService TypeDownload SpeedMonthly Price
AT&T FIBER - INTERNET 5000Fiber InternetUp to 5,000 Mbps †† Only $155*/mo. w/ No Annual Contract
*Offers and availability may vary by location and are subject to change. Read more
AT&T FIBER - INTERNET 2000Fiber InternetUp to 2,000 Mbps Only $125*/mo. w/ No Annual Contract
*Offers and availability may vary by location and are subject to change. Read more
AT&T FIBER - INTERNET 1000Fiber InternetUp to 1,000 Mbps Only $80*/mo. w/ No Annual Contract
*Offers and availability may vary by location and are subject to change. Read more
AT&T FIBER - INTERNET 500Fiber InternetUp to 500 Mbps Only $65*/mo. w/ No Annual Contract
*Offers and availability may vary by location and are subject to change. Read more
AT&T FIBER - INTERNET 300Fiber InternetUp to 300 Mbps Only $55*/mo. w/ No Annual Contract
*Offers and availability may vary by location and are subject to change. Read more
Internet 100DSL InternetUp to 100 Mbps Only $60
*Offers and availability may vary by location and are subject to change. Read more
Call today & find the best AT&T internet deals
1-844-637-5162

Windstream Internet Plans

PlanService TypeDownload SpeedMonthly Price
$300 rewards card
2 GigFiber InternetUp to 2,000 Mbps Only $99.99
*Offers and availability may vary by location and are subject to change.
$300 rewards card
1 GigFiber InternetUp to 1,000 Mbps Only $39.99
*Offers and availability may vary by location and are subject to change.
$200 rewards card
300 MbpsFiber InternetUp to 300 Mbps Only $39.99
*Offers and availability may vary by location and are subject to change.
High Speed InternetDSL InternetUp to 100 Mbps Only $19.99
*Offers and availability may vary by location and are subject to change.
Call today & find the best Windstream internet deals
1-833-718-3922

AT&T Customers Review

4.5
Pricing
4.5
5.0
Reliability & Performance
5.0
5.0
Equipment, Installation & Features
5.0
5.0
Customer Experience & Support
5.0
4.8
Overall Rating
4.8
Annette Falgout
2.0
from Westwego, LA on August 2025
My internet has been out since June 22 they told me if needed to get a different type since they didn't have this in my are anymore. It is through the air that I receive my signal i am an senior and asked if they could sent someone out to set it up because I have had so many problems doing this and their attitude on the phone is to cancel my order and go with another provider.
Andrea Lammons
5.0
from Biloxi, MS on July 2025
Great internet service. I’ve been with AT&T for over 5 years with no problems
Brenda P
2.3
from Vacaville, CA on July 2025
Slow speeds. Never 75 mbps. No faster service available. Can't understand customer service representative when I can get them on the phone after extremely long wait.
Holly B
1.5
from Meigs, GA on July 2025
Too EXPENSIVE! SERVICE IS TERRIBLE ! OVERPRICED TO PAD THE POCKETS OF GREEDY CORPORATE AMERICA!
Dora M
5.0
from Vicksburg, MS on July 2025
I am handicapped and 77 years old I’m trying to keep it under $30 a month like I have in Vicksburg MS For my new house in 39211 zip code
Call today & find the best AT&T internet deals
1-844-637-5162

Windstream Customers Review

4.0
Pricing
4.0
4.5
Reliability & Performance
4.5
4.2
Equipment, Installation & Features
4.2
4.0
Customer Experience & Support
4.0
4.2
Overall Rating
4.2
Paula Queen
3.3
from Irvona, PA on June 2025
+ 5
Glenda Chapman
1.8
from Versailles, KY on May 2025
I'm sick of the price gauging of every little thing including paper bill at $2 we practically have shoddy service and don't even have phone service only internet for $134.00. they wont even offer internet without phone but they will knock off 5 or 10 dollars for no long distance service. but tack on the service fees for that and you'll end up with $150 bill. I'm thoroughly disgusted with them after 30 years of the only rural service available and we have to have it for other services that need internet. I feel like a hostage.
James Chester
3.0
from Dawson, GA on March 2025
Price went from 29.99 to 102.00
FRANCES DiBenedetto
2.0
from Bloomingdale, OH on March 2025
The price here is NOT what I am billed. I pay $98.91/month.
Beverly Day
1.0
from Lexington, KY on February 2025
Horrible service, horrible connection, horrible prices, horrible customer service! Will be cancelling asap! A rip off!
Call today & find the best Windstream internet deals
1-833-718-3922