Item: AT&T vs. Optimum Internet Providers Compared
Rating: 4.8

Plans starting at: $55

Popular Package: AT&T FIBER - INTERNET 5000

Download speeds up to: 5 Gbps

Connection Types: Fiber & DSL

Call today & find the best AT&T internet deals

1-844-637-5162

Plans starting at: $40

Popular Package: 1 Gig Fiber Internet

Download speeds up to: 1 Gbps

Connection Types: Fiber & Cable

Call today & find the best Optimum internet deals

1-833-337-0356

AT&T Staff rating

4.8

Industry-leading fiber internet speeds and strong reliability from AT&T

AT&T Fiber can support all your data-intensive internet activities, now and in the future. AT&T continues to lead the industry with multi-gigabit (5000 Mbps) internet speeds available in select areas and more speed on the way. When you add no contracts, no equipment fees, no data caps, and a reputation for reliable customer service, AT&T is a superior choice for all-fiber internet. In areas where only AT&T copper service is available, customers should also check other options and compare speeds and pricing.

PROS

Good value on fast fiber speeds No data caps or equipment fees Highly rated customer service

Cons

Fiber not available in all areas Comparatively high prices on DSL/copper Fee charged if you choose pro installation

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Optimum Staff rating

3.5

Optimum features good speeds but poor customer satisfaction scores

Optimum is a major national cable internet provider. Most of Optimum’s 4.3 million subscribers receive cable internet service. But the ISP is also adding some all-fiber connections in select markets. Optimum is the internet brand name of Altice USA, which rolled the company formerly called Suddenlink into the Optimum brand in 2022 [1]. Altice/Optimum is the 6th-largest ISP in the nation [2]. Optimum seems to check off all the right boxes for many of its offerings. You will have no data caps and no required contracts with Optimum internet plans. You will also get free equipment rental included with your monthly plan price. And Optimum’s prices are good (at least while the promotions last). So why are Optimum’s national customer satisfaction scores so low? We’ll check into that as we give you an overview of what to expect from an Optimum internet connection.

PROS

Gigabit download speeds No data caps or contracts 2-year price guarantee

Cons

Poor customer satisfaction scores Slower upload speeds for cable than all-fiber Price hikes after promo rates

Top cities with Optimum availability

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AT&T Pricing

4.5

AT&T Fiber internet is affordably priced given its high quality and dependability

AT&T offers reasonable fiber pricing with first-tier fiber internet plans currently starting around $55/month. AT&T won’t always offer you the lowest price for fiber in your area. But AT&T will offer you the low end of industry standard prices. For those prices, you’ll often get higher internet speeds from AT&T than from the competition. You will get good value for the internet speed you’re buying. AT&T Fiber’s advantage is that their fiber connections give you equal download and upload speeds. So, even if AT&T Fiber and a cable provider offer you the same price for a speed they both call “300 Mbps,” you will not be getting the same speeds from fiber and cable providers. All cable internet may have high download speeds, but has much slower upload speeds (usually around 10-20 Mbps). AT&T Fiber will give you the same upload speed as your download speed for your monthly price. Having upload speed equal to your download speed can make a big difference for real-time activities such as video streaming and gaming. Fiber also offers low latency, which you’ll see in a ping test. So overall, you are getting more for your money with a fiber internet plan, even when fiber and cable plans advertise the same prices and download speeds. There’s one drawback to AT&T’s pricing. AT&T’s copper-wired service (DSL/ IPBB) is priced at around the same as its first-tier fiber plan. This price is higher by Mbps given that copper service is much slower and less reliable than fiber. We hope AT&T will consider lowering the price of its copper service to give better value to DSL/IPBB customers.

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Optimum Pricing

3.0

Good initial prices followed by price hikes

Cable internet is the chief type of connection that Optimum provides its customers. Because of improvements to cable internet technology, you can get gigabit download speeds from many cable internet companies like Optimum. You just won’t get the same upload speeds from cable as you will from an all-fiber connection [3]. Whether you get the usual cable service or all-fiber, you will get good prices from Optimum, and those prices will be locked for 2 years. Here’s an example. You’ll pay $40/month for Optimum’s first tier plan, which is up to 300. That is a good price for these speeds. The catch is that after those two years, standard prices will take effect, which will spike your bill higher. That may be why Optimum is seeing year-over-year declines in its cable customers [4]. The price hikes may be pushing people to other options at the end of their two-year promotion.

Call today & find the best Optimum internet deals

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AT&T Reliability and Performance

5.0

Decades of growth give AT&T reliable infrastructure and sophisticated operations

As the third-largest ISP in the United States, AT&T has massive corporate size and history on its side. AT&T’s home internet serves over 100 metro areas in 22 states, with over 19 million fiber internet passings [1] [2]. AT&T provides strong infrastructure and tech support. With 99% reliability for your internet connection, AT&T Fiber service is less likely to be disrupted by outages or slowdowns than many other internet providers [3]. AT&T’s reliability rating is higher than some other ISPs because AT&T customers do not have to work with internet data caps. Many internet service providers have soft data caps. When you hit your data allowance for the month, your ISP will throttle your internet. Your internet speed will slow down to the point that only the simplest email tasks will be possible. You won’t be able to do complex web browsing, streaming, or your other usual internet tasks. In other words, your internet will become unreliable when you hit the limits of your data caps. AT&T and other providers with no data caps give you peace of mind because you won’t suddenly lose most of your internet functionality in the third week of the month. Unlimited data is a major bonus for your internet connection’s reliability.

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Optimum Reliability and Performance

4.0

Cable and fiber both provide fast download speeds, but cable's upload speeds are slower

With hybrid fiber-coaxial (HFC) technology, Optimum gives its cable customers gigabit download speeds but much slower upload speeds. That’s typical for cable internet service. Optimum is comparable to other major cable internet providers such as Spectrum and Xfinity, offering upload speeds at a maximum of around 35-50 Mbps. Optimum differs from the cable internet competition because it is also launching into the all-fiber internet market. Optimum’s current fiber internet customer base is small but has doubled in the last couple of years from around 100,000 to over 200,000 subscribers [4]. By 2025, Optimum plans to create over 6.5 million fiber passings [5]. Fiber internet’s most striking advantage over cable internet is that fiber offers symmetrical upload and download speeds. This is a game-changer for online gaming, videoconferencing, and large homes with multiple devices. When Altice merged Suddenlink under the Optimum brand, the company had two distinct “footprints” left from where the old Optimum and Suddenlink coverage had existed. Suddenlink’s coverage area had been primarily in the South and West. Optimum was strong in the Northeast, and particularly in the tri-state area of New York, New Jersey, and Connecticut. Now, the fiber buildout is fastest in that tristate area [1]. Your chances of getting fiber internet from Optimum in the next year or two will be better if you live in the tri-state area.

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AT&T Equipment, Installation and Bonus Features

5.0

AT&T offers no equipment fees, optional self-installation, extra cybersecurity features

As long as you have AT&T internet service, you will also get to use an internet gateway at no charge [4]. (This gateway is a modem/router combo known as AT&T Smart Wi-Fi.) Your plan may also include a free Wi-Fi extender depending on your terms. If you order AT&T Fiber, technicians will install an ONT (optical network terminal) and a fiber jack or ethernet jack. Professional installation from AT&T will cost you $99 for either copper internet or fiber installation. If you are planning to order copper-based internet (DSL/IPBB) and there is already a dual-port phone jack in your home, AT&T can mail you a self-installation kit at no charge. You can even self-install fiber internet if you are comfortable with a wall installation and following technical instructions. AT&T customers have access to the AT&T ActiveArmor internet security app. The app will block fraud calls and guard risky Wi-Fi connections. For a small extra monthly charge, ActiveArmor offers advanced functions such as Identity Monitoring and Reverse Number Lookup. AT&T also offers a Smart Home Manager app to manage your Wi-Fi and all smart home devices and check for outages.

Call today & find the best AT&T internet deals

1-844-637-5162

Optimum Equipment, Installation and Bonus Features

4.0

No equipment rental fees, free installation with Optimum plans

Optimum will provide your modem/router as part of your monthly plan fee, with no extra rental charge. If you have a compatible cable plan, you may even get a Wi-Fi 6 router, which will give you higher speeds for multiple devices than Wi-Fi 5. Fiber internet plans from Optimum will often include the Wi-Fi 6 gateway as well. If you would rather use your own modem and router, Optimum will allow it. Just be sure to check for compatibility with their specs. Standard installation is free with Optimum plans.

Call today & find the best Optimum internet deals

1-833-337-0356

AT&T Experience & Support

5.0

AT&T Customer Service provides 24/7 tech support and ranks #1

AT&T has a robust customer support framework, including community forums, live chat, and phone assistance. Tech support is available 24/7, which can be a lifesaver if you work or study from home. Billing and account support are available from 7 AM to 9 PM CT Monday through Friday, and 8 AM to 9 PM Saturday. Those Saturday hours are especially valuable if you work Monday to Friday and can’t squeeze in personal business during the week. In 2023, AT&T ranked#1 for Customer Satisfaction in Residential Internet Service (North Central and West regions) with J.D. Power and Associates [5]. AT&T also ranked #2 in the South region.

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1-844-637-5162

Optimum Experience & Support

3.0

Optimum customer satisfaction: the big question mark

With so many seemingly good points to its service and pricing, why has Optimum’s customer satisfaction scored significantly below average according to J.D. Power? [6] A random sampling of online user reviews seems to indicate two major complaints. The first is outages and failure of technical response. The second is a more general dissatisfaction with the phone system, being transferred around to different departments, and getting contradictory responses from different phone reps when trying to solve billing issues. Because this is a fairly even distribution of complaints, it’s likely that Optimum is just not quick enough in responding to customer concerns, whether they be technical or billing-related. We can’t know the reason for this dysfunction. Often, these kinds of responsiveness issues happen when companies are understaffed or have high staff turnover in their customer service. But until Optimum gets better ratings, we have to give them only 3 stars for customer satisfaction.

Call today & find the best Optimum internet deals

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AT&T FAQ's

To order or learn more, call the number on this page or visit ATT-bundles.com.

Absolutely! AT&T provides step-by-step instructions to guide you through the process of setting up your own internet connection. By setting up your internet on your own, you can save money by avoiding the cost of professional installation. Additionally, you'll receive your Wi-Fi gateway within three business days, skipping the waiting time for a technician. The self-setup process takes around 30 minutes, allowing you to connect to the internet quickly.

AT&T offers the free AT&T Smart Home Manager app, which allows you to easily manage and personalize your home network information using your own device. With this app, you can control various aspects of your Wi-Fi network, including device management, network security, and parental controls. The app is free to use if you have one of the compatible Wi-Fi gateways listed on the AT&T website.

Yes, AT&T Internet allows you to connect multiple devices to your home network. Whether it's smartphones, tablets, laptops, or smart home devices, you can connect them all to your Wi-Fi network provided by AT&T Internet.

To optimize your Wi-Fi signal, there are a few steps you can take. Start by placing your Wi-Fi gateway in a central location within your home. Ensure that there are no obstructions, such as walls or large objects, blocking the signal. You can also try adjusting the Wi-Fi channel settings on your gateway to reduce interference from neighboring networks. Additionally, consider using Wi-Fi extenders or mesh network systems to expand your coverage area and improve signal strength in hard-to-reach areas of your home.

AT&T Fiber has no data caps. AT&T Internet has a one terabyte (TB) data cap, which is very high and will support most households with average data use.

Call today & find the best AT&T internet deals

1-844-637-5162

Optimum FAQ's

To order or learn more, call the number on this page or visit OptimumSavings.com.

No, Optimum does not impose data caps on any of its internet plans. You will have unlimited data on both cable internet and fiber internet plans from Optimum.

Optimum offers a free internet speed upgrade service to loyal customers, providing faster speeds and better value without changing the current price.

Optimum provides two options for renting a modem: one includes tech support and equipment replacement, while the other option is for purchasing a compatible modem.

To explore different speed options for your Optimum Internet service, you can enter your zip code here at CompareInternet.com to see what plans are available in your area.

Optimum offers savings on monthly bills through their Internet + Mobile Savings program, allowing customers to save up to $30/month by combining Optimum Internet and Optimum Mobile services.

Only Optimum Mobile and Optimum Internet customers are eligible for the Internet + Mobile Savings program offered by Optimum.

Call today & find the best Optimum internet deals

1-833-337-0356

AT&T Sources

[1] ATT.com. "Network Quality and Reliability."

[2] ATT.com. "Fiber Internet."

[3] ATT.com. "Home Internet."

[4] ATT.com. "Learn About AT&T Internet Equipment."

[5] JDPower.com. "2023 U.S. Residential Internet Service Provider Satisfaction Study."

Call today & find the best AT&T internet deals

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Optimum Sources

[1] Wikipedia.com. "Suddenlink Communications."

[2] Dgtlinfra.com. "Top 125 Internet Providers in the U.S."

[3] Optimum.com. "Internet Packages Speed Details."

[4] AlticeUSA.com. "Altice USA Reports First Quarter 2023 Results."

[5] AlticeUSA.com. "Altice USA Announces Acceleration of Fiber Deployment Strategy."

[6] J.D. Power. "2023 U.S. Residential Internet Service Provider Satisfaction Study."

Call today & find the best Optimum internet deals

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AT&T Accolades

PCMag Reader’s Choice Winner 2023, Major Fiber ISP

#1 for North Central Region, J.D. Power & Associates 2023 U.S. Residential Service Provider Satisfaction Study

#1 for West Region, J.D. Power & Associates 2023 U.S. Residential Service Provider Satisfaction Study

#2 for South Region, J.D. Power & Associates 2023 U.S. Residential Service Provider Satisfaction Study

#1 Fastest Upload Speeds Ookla SpeedTest.com 3Q 2023

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Optimum Accolades

Call today & find the best Optimum internet deals

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AT&T Internet Plans

Plan

Service Type

Download Speed

Monthly Price

INTERNET OFFER: Autopay & Paperless Bill Discount: $10/mo if enrolled in both Paperless Billing and AutoPay with a debit card or bank account. Discount reduced to $5/mo when Autopay enrolled with a credit card. Effective 4/24/25 $10/mo discount available only when enrolled in AutoPay with a bank account. Discount when enrolled in AutoPay with a debit card will be reduced to $5/mo. Credit cards will no longer be eligible for a discount, except AT&T Points Plus Card from Citi. Pay full plan cost until discount starts w/in 2 bill cycles. Must maintain valid email address to continue discount. Price includes AT&T Extended Wi-Fi Coverage Service and AT&T ActiveArmor advanced internet security, and customer must maintain Internet 2000 and Internet 5000. AT&T Extended Wi-Fi Coverage Service provides up to 5 AT&T Wi-Fi Extenders, if needed. Determination at the sole discretion of AT&T. AT&T ActiveArmor advanced internet security requires download and installation of Smart Home Manager app. Taxes & Fees: Monthly State Cost Recovery charge which is not government-required applies in NV, OH, TX. Taxes also apply. For one time AT&T transactional fees, see www.att.com/fees for details. Credit restrictions apply. Pricing subject to change. Subj. to Internet Terms of Service at www.att.com/internet-terms. †Speeds based on wired connection Actual speeds may vary. Single device wired speed maximum 4.7Gbps. For more info, go to www.att.com/speed101. Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers. ©2025 AT&T Intellectual Property. AT&T and the Globe logo are registered trademarks and service marks of AT&T Intellectual Property. All other marks are the property of their respective owners Up to $150 Reward Card Offer: Subj to change and may be discontinued at any time. Existing AT&T wireless customers on any consumer postpaid wireless plan who purchase an AT&T Fiber plan (300M or higher) or new customers purchasing an eligible AT&T wireless unlimited plan and new fiber service through ISG by calling 1-833-887-3016. Name and service address must match. Internet and wireless services billed separately. Not available with Access from AT&T plans. Select MDU residents, AT&T Retirees, Employees excluded. Former AT&T internet customers already receiving 25% off eligible unlimited plans are not eligible. Req’d Wireless: Postpaid unlimited voice & data plan for smartphones (for new customers min. $60.99/mo. before discounts). Eligible plans: Unlimited Premium PL, Unlimited Extra EL, Unlimited Starter SL, Value Plus VL. AT&T may temporarily slow data speeds if the network is busy. Add’l fees, taxes and other charges & restr’s apply. $50 Reward Card w/purchase of Internet 300; $100 Reward Card w/purchase of Internet 500; $150 Reward Card w/purchase of 1Gig of higher. Reward Redemption: Will be sent email or letter w/ redemption info. Redemption required w/in 75 days from reward notification email or mail date. Card delivered w/ in 3 -4 weeks after redemption to customers who maintain & pay for qualifying wireless and internet services through reward fulfillment. Card expires at month-end 6 mos after issuance. For Cardholder Agreement, go to rewardcenter.att.com. Card issued by The Bancorp Bank N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. and can be used everywhere Visa debit cards are accepted in the United States, District of Columbia, US Virgin Islands, and Puerto Rico. No cash access. The Bancorp Bank N.A. does not endorse or sponsor and is not affiliated in any way with any product or service offered by AT&T. Offers may not be combined with certain other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions may apply to all offers. Additional $100 Reward Card Offer: Ends 6/30/25. Available to new residential customers who sign up for an AT&T Fiber plan (Internet 300 or higher) through att.com with promo code EXTRA50 at online checkout or ISG by calling 1-833-887-3016. Residents of select multi-dwelling units not eligible. Reward Card: Will be sent email or letter w/ redemption info for each card offer. Redemption required w/in 75 days from reward notification email or mail date. Cards delivered w/in 3-4 weeks after redemption to customers who maintain & pay for qualifying service through reward fulfillment. Card expires at month-end 6 mos after issuance. For Cardholder Agreement, go to rewardcenter.att.com. Card issued by The Bancorp Bank N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. and can be used everywhere Visa debit cards are accepted in the United States, District of Columbia, US Virgin Islands, and Puerto Rico. No cash access. The Bancorp Bank N.A. does not endorse or sponsor and is not affiliated in any way with any product or service offered by AT&T.
AT&T FIBER - INTERNET 5000	Fiber Internet	Up to 5,000 Mbps ^††	Only $155^*/mo. w/ No Annual Contract
*Offers and availability may vary by location and are subject to change. Read more

INTERNET OFFER: Autopay & Paperless Bill Discount: $10/mo if enrolled in both Paperless Billing and AutoPay with a debit card or bank account. Discount reduced to $5/mo when Autopay enrolled with a credit card. Effective 4/24/25 $10/mo discount available only when enrolled in AutoPay with a bank account. Discount when enrolled in AutoPay with a debit card will be reduced to $5/mo. Credit cards will no longer be eligible for a discount, except AT&T Points Plus Card from Citi. Pay full plan cost until discount starts w/in 2 bill cycles. Must maintain valid email address to continue discount. Price includes AT&T Extended Wi-Fi Coverage Service and AT&T ActiveArmor advanced internet security, and customer must maintain Internet 2000 and Internet 5000. AT&T Extended Wi-Fi Coverage Service provides up to 5 AT&T Wi-Fi Extenders, if needed. Determination at the sole discretion of AT&T. AT&T ActiveArmor advanced internet security requires download and installation of Smart Home Manager app. Taxes & Fees: Monthly State Cost Recovery charge which is not government-required applies in NV, OH, TX. Taxes also apply. For one time AT&T transactional fees, see www.att.com/fees for details. Credit restrictions apply. Pricing subject to change. Subj. to Internet Terms of Service at www.att.com/internet-terms.  † Speeds based on wired connection. Actual speeds may vary. For more info, go to www.att.com/speed101. † Speeds based on wired connection. Actual speeds may vary. For more info, go to www.att.com/speed101. Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers. ©2025 AT&T Intellectual Property. AT&T and the Globe logo are registered trademarks and service marks of AT&T Intellectual Property. All other marks are the property of their respective owners Up to $150 Reward Card Offer: Subj to change and may be discontinued at any time. Existing AT&T wireless customers on any consumer postpaid wireless plan who purchase an AT&T Fiber plan (300M or higher) or new customers purchasing an eligible AT&T wireless unlimited plan and new fiber service through ISG by calling 1-833-887-3016. Name and service address must match. Internet and wireless services billed separately. Not available with Access from AT&T plans. Select MDU residents, AT&T Retirees, Employees excluded. Former AT&T internet customers already receiving 25% off eligible unlimited plans are not eligible. Req’d Wireless: Postpaid unlimited voice & data plan for smartphones (for new customers min. $60.99/mo. before discounts). Eligible plans: Unlimited Premium PL, Unlimited Extra EL, Unlimited Starter SL, Value Plus VL. AT&T may temporarily slow data speeds if the network is busy. Add’l fees, taxes and other charges & restr’s apply. $50 Reward Card w/purchase of Internet 300; $100 Reward Card w/purchase of Internet 500; $150 Reward Card w/purchase of 1Gig of higher. Reward Redemption: Will be sent email or letter w/ redemption info. Redemption required w/in 75 days from reward notification email or mail date. Card delivered w/ in 3 -4 weeks after redemption to customers who maintain & pay for qualifying wireless and internet services through reward fulfillment. Card expires at month-end 6 mos after issuance. For Cardholder Agreement, go to rewardcenter.att.com. Card issued by The Bancorp Bank N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. and can be used everywhere Visa debit cards are accepted in the United States, District of Columbia, US Virgin Islands, and Puerto Rico. No cash access. The Bancorp Bank N.A. does not endorse or sponsor and is not affiliated in any way with any product or service offered by AT&T. Offers may not be combined with certain other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions may apply to all offers. Additional $100 Reward Card Offer: Ends 6/30/25. Available to new residential customers who sign up for an AT&T Fiber plan (Internet 300 or higher) through att.com with promo code EXTRA50 at online checkout or ISG by calling 1-833-887-3016. Residents of select multi-dwelling units not eligible. Reward Card: Will be sent email or letter w/ redemption info for each card offer. Redemption required w/in 75 days from reward notification email or mail date. Cards delivered w/in 3-4 weeks after redemption to customers who maintain & pay for qualifying service through reward fulfillment. Card expires at month-end 6 mos after issuance. For Cardholder Agreement, go to rewardcenter.att.com. Card issued by The Bancorp Bank N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. and can be used everywhere Visa debit cards are accepted in the United States, District of Columbia, US Virgin Islands, and Puerto Rico. No cash access. The Bancorp Bank N.A. does not endorse or sponsor and is not affiliated in any way with any product or service offered by AT&T.
AT&T FIBER - INTERNET 2000	Fiber Internet	Up to 2,000 Mbps ^†	Only $125^*/mo. w/ No Annual Contract
*Offers and availability may vary by location and are subject to change. Read more

INTERNET OFFER: Autopay & Paperless Bill Discount: $10/mo if enrolled in both Paperless billing and AutoPay with a debit card or bank account. Discount reduced to $5/mo when enrolled in AutoPay with a credit card. Effective 4/24/25 $10/mo discount available only when enrolled in AutoPay with a bank account. Discount when enrolled in AutoPay with a debit card will be reduced to $5/mo. Credit cards will no longer be eligible for a discount, except AT&T Points Plus Card from Citi. Pay full plan cost until discount starts w/in 2 bill cycles. Must maintain valid email address to continue discount. Taxes & Fees: Up to $99 installation fee may apply, plus tax where applicable. Monthly State Cost Recovery charge which is not government-required applies in NV, OH, TX. Taxes also apply. For one time AT&T transactional fees, see www.att.com/fees for details. Pricing subject to change. Subj. to Internet Terms of Service at att.com/internet-terms. † Speeds based on wired connection. Actual speeds may vary. For more info, go to www.att.com/speed101. Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers. ©2025 AT&T Intellectual Property. AT&T and the Globe logo are registered trademarks and service marks of AT&T Intellectual Property. All other marks are the property of their respective owners Up to $150 Reward Card Offer: Subj to change and may be discontinued at any time. Existing AT&T wireless customers on any consumer postpaid wireless plan who purchase an AT&T Fiber plan (300M or higher) or new customers purchasing an eligible AT&T wireless unlimited plan and new fiber service through ISG by calling 1-833-887-3016. Name and service address must match. Internet and wireless services billed separately. Not available with Access from AT&T plans. Select MDU residents, AT&T Retirees, Employees excluded. Former AT&T internet customers already receiving 25% off eligible unlimited plans are not eligible. Req’d Wireless: Postpaid unlimited voice & data plan for smartphones (for new customers min. $60.99/mo. before discounts). Eligible plans: Unlimited Premium PL, Unlimited Extra EL, Unlimited Starter SL, Value Plus VL. AT&T may temporarily slow data speeds if the network is busy. Add’l fees, taxes and other charges & restr’s apply. $50 Reward Card w/purchase of Internet 300; $100 Reward Card w/purchase of Internet 500; $150 Reward Card w/purchase of 1Gig of higher. Reward Redemption: Will be sent email or letter w/ redemption info. Redemption required w/in 75 days from reward notification email or mail date. Card delivered w/ in 3 -4 weeks after redemption to customers who maintain & pay for qualifying wireless and internet services through reward fulfillment. Card expires at month-end 6 mos after issuance. For Cardholder Agreement, go to rewardcenter.att.com. Card issued by The Bancorp Bank N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. and can be used everywhere Visa debit cards are accepted in the United States, District of Columbia, US Virgin Islands, and Puerto Rico. No cash access. The Bancorp Bank N.A. does not endorse or sponsor and is not affiliated in any way with any product or service offered by AT&T. Offers may not be combined with certain other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions may apply to all offers. Additional $100 Reward Card Offer: Ends 6/30/25. Available to new residential customers who sign up for an AT&T Fiber plan (Internet 300 or higher) through att.com with promo code EXTRA50 at online checkout or ISG by calling 1-833-887-3016. Residents of select multi-dwelling units not eligible. Reward Card: Will be sent email or letter w/ redemption info for each card offer. Redemption required w/in 75 days from reward notification email or mail date. Cards delivered w/in 3-4 weeks after redemption to customers who maintain & pay for qualifying service through reward fulfillment. Card expires at month-end 6 mos after issuance. For Cardholder Agreement, go to rewardcenter.att.com. Card issued by The Bancorp Bank N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. and can be used everywhere Visa debit cards are accepted in the United States, District of Columbia, US Virgin Islands, and Puerto Rico. No cash access. The Bancorp Bank N.A. does not endorse or sponsor and is not affiliated in any way with any product or service offered by AT&T.
AT&T FIBER - INTERNET 1000	Fiber Internet	Up to 1,000 Mbps ^†	Only $80^*/mo. w/ No Annual Contract
*Offers and availability may vary by location and are subject to change. Read more

INTERNET OFFER: Autopay & Paperless Bill Discount: $10/mo if enrolled in both Paperless billing and AutoPay with a debit card or bank account. Discount reduced to $5/mo when enrolled in AutoPay with a credit card. Effective 4/24/25 $10/mo discount available only when enrolled in AutoPay with a bank account. Discount when enrolled in AutoPay with a debit card will be reduced to $5/mo. Credit cards will no longer be eligible for a discount, except AT&T Points Plus Card from Citi. Pay full plan cost until discount starts w/in 2 bill cycles. Must maintain valid email address to continue discount. Taxes & Fees: Up to $99 installation fee may apply, plus tax where applicable. Monthly State Cost Recovery charge which is not government-required applies in NV, OH, TX. Taxes also apply. For one time AT&T transactional fees, see www.att.com/fees for details. Pricing subject to change. Subj. to Internet Terms of Service at att.com/internet-terms. † Speeds based on wired connection. Actual speeds may vary. For more info, go to www.att.com/speed101. Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers. ©2025 AT&T Intellectual Property. AT&T and the Globe logo are registered trademarks and service marks of AT&T Intellectual Property. All other marks are the property of their respective owners Up to $150 Reward Card Offer: Subj to change and may be discontinued at any time. Existing AT&T wireless customers on any consumer postpaid wireless plan who purchase an AT&T Fiber plan (300M or higher) or new customers purchasing an eligible AT&T wireless unlimited plan and new fiber service through ISG by calling 1-833-887-3016. Name and service address must match. Internet and wireless services billed separately. Not available with Access from AT&T plans. Select MDU residents, AT&T Retirees, Employees excluded. Former AT&T internet customers already receiving 25% off eligible unlimited plans are not eligible. Req’d Wireless: Postpaid unlimited voice & data plan for smartphones (for new customers min. $60.99/mo. before discounts). Eligible plans: Unlimited Premium PL, Unlimited Extra EL, Unlimited Starter SL, Value Plus VL. AT&T may temporarily slow data speeds if the network is busy. Add’l fees, taxes and other charges & restr’s apply. $50 Reward Card w/purchase of Internet 300; $100 Reward Card w/purchase of Internet 500; $150 Reward Card w/purchase of 1Gig of higher. Reward Redemption: Will be sent email or letter w/ redemption info. Redemption required w/in 75 days from reward notification email or mail date. Card delivered w/ in 3 -4 weeks after redemption to customers who maintain & pay for qualifying wireless and internet services through reward fulfillment. Card expires at month-end 6 mos after issuance. For Cardholder Agreement, go to rewardcenter.att.com. Card issued by The Bancorp Bank N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. and can be used everywhere Visa debit cards are accepted in the United States, District of Columbia, US Virgin Islands, and Puerto Rico. No cash access. The Bancorp Bank N.A. does not endorse or sponsor and is not affiliated in any way with any product or service offered by AT&T. Offers may not be combined with certain other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions may apply to all offers. Additional $100 Reward Card Offer: Ends 6/30/25. Available to new residential customers who sign up for an AT&T Fiber plan (Internet 300 or higher) through att.com with promo code EXTRA50 at online checkout or ISG by calling 1-833-887-3016. Residents of select multi-dwelling units not eligible. Reward Card: Will be sent email or letter w/ redemption info for each card offer. Redemption required w/in 75 days from reward notification email or mail date. Cards delivered w/in 3-4 weeks after redemption to customers who maintain & pay for qualifying service through reward fulfillment. Card expires at month-end 6 mos after issuance. For Cardholder Agreement, go to rewardcenter.att.com. Card issued by The Bancorp Bank N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. and can be used everywhere Visa debit cards are accepted in the United States, District of Columbia, US Virgin Islands, and Puerto Rico. No cash access. The Bancorp Bank N.A. does not endorse or sponsor and is not affiliated in any way with any product or service offered by AT&T.
AT&T FIBER - INTERNET 500	Fiber Internet	Up to 500 Mbps ^†	Only $65^*/mo. w/ No Annual Contract
*Offers and availability may vary by location and are subject to change. Read more

INTERNET OFFER: Autopay & Paperless Bill Discount: $10/mo if enrolled in both Paperless billing and AutoPay with a debit card or bank account. Discount reduced to $5/mo when enrolled in AutoPay with a credit card. Effective 4/24/25 $10/mo discount available only when enrolled in AutoPay with a bank account. Discount when enrolled in AutoPay with a debit card will be reduced to $5/mo. Credit cards will no longer be eligible for a discount, except AT&T Points Plus Card from Citi. Pay full plan cost until discount starts w/in 2 bill cycles. Must maintain valid email address to continue discount. Taxes & Fees: Up to $99 installation fee may apply, plus tax where applicable. Monthly State Cost Recovery charge which is not government-required applies in NV, OH, TX. Taxes also apply. For one time AT&T transactional fees, see www.att.com/fees for details. Pricing subject to change. Subj. to Internet Terms of Service at att.com/internet-terms. † Speeds based on wired connection. Actual speeds may vary. For more info, go to www.att.com/speed101. Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers. ©2025 AT&T Intellectual Property. AT&T and the Globe logo are registered trademarks and service marks of AT&T Intellectual Property. All other marks are the property of their respective owners Up to $150 Reward Card Offer: Subj to change and may be discontinued at any time. Existing AT&T wireless customers on any consumer postpaid wireless plan who purchase an AT&T Fiber plan (300M or higher) or new customers purchasing an eligible AT&T wireless unlimited plan and new fiber service through ISG by calling 1-833-887-3016. Name and service address must match. Internet and wireless services billed separately. Not available with Access from AT&T plans. Select MDU residents, AT&T Retirees, Employees excluded. Former AT&T internet customers already receiving 25% off eligible unlimited plans are not eligible. Req’d Wireless: Postpaid unlimited voice & data plan for smartphones (for new customers min. $60.99/mo. before discounts). Eligible plans: Unlimited Premium PL, Unlimited Extra EL, Unlimited Starter SL, Value Plus VL. AT&T may temporarily slow data speeds if the network is busy. Add’l fees, taxes and other charges & restr’s apply. $50 Reward Card w/purchase of Internet 300; $100 Reward Card w/purchase of Internet 500; $150 Reward Card w/purchase of 1Gig of higher. Reward Redemption: Will be sent email or letter w/ redemption info. Redemption required w/in 75 days from reward notification email or mail date. Card delivered w/ in 3 -4 weeks after redemption to customers who maintain & pay for qualifying wireless and internet services through reward fulfillment. Card expires at month-end 6 mos after issuance. For Cardholder Agreement, go to rewardcenter.att.com. Card issued by The Bancorp Bank N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. and can be used everywhere Visa debit cards are accepted in the United States, District of Columbia, US Virgin Islands, and Puerto Rico. No cash access. The Bancorp Bank N.A. does not endorse or sponsor and is not affiliated in any way with any product or service offered by AT&T. Offers may not be combined with certain other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions may apply to all offers. Additional $100 Reward Card Offer: Ends 6/30/25. Available to new residential customers who sign up for an AT&T Fiber plan (Internet 300 or higher) through att.com with promo code EXTRA50 at online checkout or ISG by calling 1-833-887-3016. Residents of select multi-dwelling units not eligible. Reward Card: Will be sent email or letter w/ redemption info for each card offer. Redemption required w/in 75 days from reward notification email or mail date. Cards delivered w/in 3-4 weeks after redemption to customers who maintain & pay for qualifying service through reward fulfillment. Card expires at month-end 6 mos after issuance. For Cardholder Agreement, go to rewardcenter.att.com. Card issued by The Bancorp Bank N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. and can be used everywhere Visa debit cards are accepted in the United States, District of Columbia, US Virgin Islands, and Puerto Rico. No cash access. The Bancorp Bank N.A. does not endorse or sponsor and is not affiliated in any way with any product or service offered by AT&T.
AT&T FIBER - INTERNET 300	Fiber Internet	Up to 300 Mbps ^†	Only $55^*/mo. w/ No Annual Contract
*Offers and availability may vary by location and are subject to change. Read more

Geographic and service restrictions apply to AT&T Internet services. INTERNET OFFER: Subj to change and may be discontinued at any time. Autopay & Paperless Bill Discount: $10/mo if enrolled in both PaperlessBilling and AutoPay with a debit card or bank account. Discount reduced to $5/mo when enrolled in AutoPay with a credit card. Pay full plan cost until discount starts w/in 2 bill cycles. Must maintain valid email address to continue discount. Taxes & Fees: Up to $99 installation fee may apply, plus tax where applicable. Monthly cost recovery charge which is not government-required applies in TX, OH and NV. Taxes also apply. For one time AT&T transactional fees, see www.att.com/fees for details. Pricing subject to change. Subj. to Internet Terms of Service at att.com/internet-terms. †Data Allowance: $10 charge applies for each additional 50GB (up to $100/mo). Unlimited data allowance included with 100Mbps or higher or may also be purchased separately for an add’l $30/mo. For more info, go to www.att.com/internet-usage Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers.
Internet 100	DSL Internet	Up to 100 Mbps	Only $60
*Offers and availability may vary by location and are subject to change. Read more

Call today & find the best AT&T internet deals

1-844-637-5162

Optimum Internet Plans

Plan

Service Type

Download Speed

Monthly Price

$200 Optimum Prepaid Mastercard! Free installation!
1 Gig Fiber Internet	Fiber Internet	Up to 1,000 Mbps	Only $80
*Offers and availability may vary by location and are subject to change.

$50 Optimum Prepaid Mastercard! Free installation!
500 Mbps Fiber Internet	Cable Internet	Up to 500 Mbps	Only $60
*Offers and availability may vary by location and are subject to change.

Free Installation!
300 Mbps Fiber Internet	Cable Internet	Up to 300 Mbps	Only $40
*Offers and availability may vary by location and are subject to change.

Call today & find the best Optimum internet deals

1-833-337-0356

AT&T Customers Review

4.5

Pricing

4.5

5.0

Reliability & Performance

5.0

Equipment, Installation & Features

5.0

Customer Experience & Support

5.0

4.8

Overall Rating

4.8

Barbara R

3.8

from Walhalla, SC on September 2025

I no longer have internet or wi fi. I’m 85 and live alone. Recently subscribed to Verizon for iPhone service. I’m in an area that Verizon doesn’t cover. Looking for wi fi and/or internet.

Lori H

1.8

from Rome, GA on September 2025

Price is to high for some senior citizens.

Shiela K

1.3

from Memphis, TN on September 2025

Had them out 3 times and still were unable to fix problem. Unskilled techs and customer service very poor and generally difficult to deal with. No consideration for having been customer for over 50 years.

Regina F Wilson Miller

2.8

from Belton, TX on August 2025

My internet was dead on a Friday night. The payment had just processed automatically.

Annette Falgout

2.0

from Westwego, LA on August 2025

My internet has been out since June 22 they told me if needed to get a different type since they didn't have this in my are anymore. It is through the air that I receive my signal i am an senior and asked if they could sent someone out to set it up because I have had so many problems doing this and their attitude on the phone is to cancel my order and go with another provider.

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Call today & find the best AT&T internet deals

1-844-637-5162

Optimum Customers Review

3.0

Pricing

3.0

4.0

Reliability & Performance

4.0

Equipment, Installation & Features

4.0

3.0

Customer Experience & Support

3.0

3.5

Overall Rating

3.5

Catherine Pape

2.0

from Watertown, CT on August 2025

Last dec.switched to fiber and was told there was no price increase. Went from under 200 to 282. Also they keep charging me for three tvs and I only have 2. Will not give me credit or change my bill.

Robert P

1.3

from Watertown, CT on August 2025

This is the worst internet company that I have rented from. The price points are at best on par with their competitors, and at worst, grossly overcharged. But the most significant concern with Optimum is their piss-poor customer service. If you ever have an issue with coverage or billing, prepare to navigate a Kafkaesque labyrinth of sleepy phone representatives, with the personalities of a baked potato from Applebees and the reasoning capabilities of a beta Chatbot. Optimum served its purpose... for one year. When I moved, I temporarily disconnected my Wifi service, intending to renew it in the new location. The company rep assured me that I could keep the same equipment and plan in the next apartment... only to get there and have Optimum tell me that I needed to upgrade to fiber. Well, not wanting to deal with the 100 dollar install fee and 20 dollar monthly price hike, I decided to switch to Verizon (a great decision by the way—I cut my bill in half, and could install the wifi gateway myself). A new Odyssey of phone calls with Optimum's "retention" team began. Let me save you the trouble: they will offer you competitive counteroffers, gift cards, credits, and other perks, but read the fine print, because the good stuff expires long before the price lock that they promise. At one point, I nearly thought they wouldn't actually let me leave. In short, it's a load of dug, and this is the type of company that needs to swindle and lie in order to stay afloat. Please, save yourself the money and gray hairs. Look elsewhere.

Douglas K

2.3

from Ozark, MO on August 2025

Run around every time you try to talk to someone. Too much money for basic internet

Amanda Hunter

3.3

from Boyce, LA on August 2025

They're not very willing to work with you on anything

Doreen Depalo

1.5

from Yonkers, NY on July 2025

Service is too expensive for just WI. Fi, i'm on the fixed income and low subsidy service does nothing but buffer all the time not worth the price

See More About Optimum

Call today & find the best Optimum internet deals

1-833-337-0356

AT&T vs. Optimum Internet Providers Compared

AT&T Vs Optimum

AT&T Vs Optimum

Plans starting at: $55

Plans starting at: $40

Industry-leading fiber internet speeds and strong reliability from AT&T

PROS

Cons

Top cities with AT&T availability

Optimum features good speeds but poor customer satisfaction scores

PROS

Cons

Top cities with Optimum availability

AT&T Fiber internet is affordably priced given its high quality and dependability

Good initial prices followed by price hikes

Decades of growth give AT&T reliable infrastructure and sophisticated operations

Cable and fiber both provide fast download speeds, but cable's upload speeds are slower

AT&T offers no equipment fees, optional self-installation, extra cybersecurity features

No equipment rental fees, free installation with Optimum plans

AT&T Customer Service provides 24/7 tech support and ranks #1

Optimum customer satisfaction: the big question mark

Watch our provider review videos

Lower your internet bill

Plans starting at: $55

Plans starting at: $40

Industry-leading fiber internet speeds and strong reliability from AT&T

PROS

Cons

Top cities with AT&T availability

Optimum features good speeds but poor customer satisfaction scores

PROS

Cons

Top cities with Optimum availability

AT&T Fiber internet is affordably priced given its high quality and dependability

Good initial prices followed by price hikes

Decades of growth give AT&T reliable infrastructure and sophisticated operations

Cable and fiber both provide fast download speeds, but cable's upload speeds are slower

AT&T offers no equipment fees, optional self-installation, extra cybersecurity features

No equipment rental fees, free installation with Optimum plans

AT&T Customer Service provides 24/7 tech support and ranks #1

Optimum customer satisfaction: the big question mark

Where can I order AT&T Fiber and AT&T Internet?

Can I set up my AT&T Internet by myself?

How can I manage my home network with AT&T Internet?

Can I connect multiple devices to my AT&T Internet?

How can I optimize my Wi-Fi signal at home for AT&T Internet?

Do AT&T Internet and AT&T Fiber have data caps?

Where can I order Optimum internet service?

Does Optimum have data caps on its internet plans?

What is the internet speed upgrade service provided by Optimum?

What options are available for renting a modem from Optimum?

How can I explore different speed options for Optimum Internet service?

How can I save on my monthly bills with Optimum Internet and Mobile services?

Who is eligible for the Internet + Mobile Savings program?

Watch our provider review videos

Lower your internet bill