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AT&T vs. Lumos Internet Providers Compared

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AT&T Vs Lumos

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Rosslyn Elliott

Written by Rosslyn Elliott - Pub. Jul. 27, 2023 / Updated Nov. 7, 2025

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AT&T Vs Lumos

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Plans starting at: $55

Popular Package: AT&T FIBER - INTERNET 5000

Download speeds up to: 5 Gbps

Connection Types: Fiber & DSL

Call today & find the best AT&T internet deals
1-844-637-5162

AT&T Staff rating

4.8

Industry-leading fiber internet speeds and strong reliability from AT&T

AT&T Fiber can support all your data-intensive internet activities, now and in the future. AT&T continues to lead the industry with multi-gigabit (5000 Mbps) internet speeds available in select areas and more speed on the way. Following the passage of the One Big Beautiful Bill Act, AT&T is accelerating its fiber network expansion, adding an additional 1 million fiber customer locations annually starting in 2026 [6]. AT&T's network is growing even faster: AT&T agreed to acquire substantially all of Lumen's Mass Markets fiber internet connectivity business—about 1 million fiber customers across more than 4 million fiber locations—in a $5.75 billion deal expected to close in the first half of 2026 [8]. This expansion will bring AT&T Fiber to major metro areas, including Denver, Las Vegas, Minneapolis-St. Paul, Orlando, Phoenix, Portland, Salt Lake City, and Seattle. The transaction will stimulate investment, create new middle-class jobs, and help AT&T reach approximately 60 million total fiber locations by the end of 2030—roughly doubling the number of locations where AT&T Fiber is available today. This expansion means more customers will have access to AT&T's superior all-fiber internet service. When you add no contracts, no equipment fees, no data caps, and a reputation for reliable customer service, AT&T is a superior choice for all-fiber internet. In areas where only AT&T copper service is available, customers should also check other options and compare speeds and pricing.

PROS

Good value on fast fiber speeds No data caps or equipment fees Highly rated customer service

Cons

Fiber not available in all areas Comparatively high prices on DSL/copper Fee charged if you choose pro installation
Call today & find the best AT&T internet deals
1-844-637-5162

Staff rating

0.0

PROS

Cons

AT&T Pricing

4.5

AT&T Fiber internet is affordably priced given its high quality and dependability

AT&T offers reasonable fiber pricing with first-tier fiber internet plans currently starting around $55/month. AT&T won’t always offer you the lowest price for fiber in your area. But AT&T will offer you the low end of industry standard prices. For those prices, you’ll often get higher internet speeds from AT&T than from the competition. You will get good value for the internet speed you’re buying. AT&T Fiber’s advantage is that their fiber connections give you equal download and upload speeds. So, even if AT&T Fiber and a cable provider offer you the same price for a speed they both call “300 Mbps,” you will not be getting the same speeds from fiber and cable providers. All cable internet may have high download speeds, but has much slower upload speeds (usually around 10-20 Mbps). AT&T Fiber will give you the same upload speed as your download speed for your monthly price. Having upload speed equal to your download speed can make a big difference for real-time activities such as video streaming and gaming. Fiber also offers low latency, which you’ll see in a ping test. So overall, you are getting more for your money with a fiber internet plan, even when fiber and cable plans advertise the same prices and download speeds. There’s one drawback to AT&T’s pricing. AT&T’s copper-wired service (DSL/ IPBB) is priced at around the same as its first-tier fiber plan. This price is higher by Mbps given that copper service is much slower and less reliable than fiber. We hope AT&T will consider lowering the price of its copper service to give better value to DSL/IPBB customers.
Call today & find the best AT&T internet deals
1-844-637-5162

Lumos Pricing

0.0

AT&T Reliability and Performance

5.0

Decades of growth give AT&T reliable infrastructure and sophisticated operations

As the third-largest ISP in the United States, AT&T has massive corporate size and history on its side. AT&T’s home internet serves over 100 metro areas in 22 states, with over 19 million fiber internet passings [1] [2]. AT&T provides strong infrastructure and tech support. With 99% reliability for your internet connection, AT&T Fiber service is less likely to be disrupted by outages or slowdowns than many other internet providers [3]. AT&T’s reliability rating is higher than some other ISPs because AT&T customers do not have to work with internet data caps. Many internet service providers have soft data caps. When you hit your data allowance for the month, your ISP will throttle your internet. Your internet speed will slow down to the point that only the simplest email tasks will be possible. You won’t be able to do complex web browsing, streaming, or your other usual internet tasks. In other words, your internet will become unreliable when you hit the limits of your data caps. AT&T and other providers with no data caps give you peace of mind because you won’t suddenly lose most of your internet functionality in the third week of the month. Unlimited data is a major bonus for your internet connection’s reliability.
Call today & find the best AT&T internet deals
1-844-637-5162

Lumos Reliability and Performance

0.0

AT&T Equipment, Installation and Bonus Features

5.0

AT&T offers no equipment fees, optional self-installation, extra cybersecurity features

As long as you have AT&T internet service, you will also get to use an internet gateway at no charge [4]. (This gateway is a modem/router combo known as AT&T Smart Wi-Fi.) Your plan may also include a free Wi-Fi extender depending on your terms. If you order AT&T Fiber, technicians will install an ONT (optical network terminal) and a fiber jack or ethernet jack. Professional installation from AT&T will cost you $99 for either copper internet or fiber installation. If you are planning to order copper-based internet (DSL/IPBB) and there is already a dual-port phone jack in your home, AT&T can mail you a self-installation kit at no charge. You can even self-install fiber internet if you are comfortable with a wall installation and following technical instructions. AT&T customers have access to the AT&T ActiveArmor internet security app. The app will block fraud calls and guard risky Wi-Fi connections. For a small extra monthly charge, ActiveArmor offers advanced functions such as Identity Monitoring and Reverse Number Lookup. AT&T also offers a Smart Home Manager app to manage your Wi-Fi and all smart home devices and check for outages.
Call today & find the best AT&T internet deals
1-844-637-5162

Lumos Equipment, Installation and Bonus Features

0.0

AT&T Experience & Support

5.0

AT&T Customer Service provides 24/7 tech support and ranks #1

AT&T has a robust customer support framework, including community forums, live chat, and phone assistance. Tech support is available 24/7, which can be a lifesaver if you work or study from home. Billing and account support are available from 7 AM to 9 PM CT Monday through Friday, and 8 AM to 9 PM Saturday. Those Saturday hours are especially valuable if you work Monday to Friday and can’t squeeze in personal business during the week. In 2023, AT&T ranked#1 for Customer Satisfaction in Residential Internet Service (North Central and West regions) with J.D. Power and Associates [5]. AT&T also ranked #2 in the South region.
Call today & find the best AT&T internet deals
1-844-637-5162

Lumos Experience & Support

0.0

AT&T FAQ's

To order or learn more, call the number on this page or visit ATT-bundles.com.
Absolutely! AT&T provides step-by-step instructions to guide you through the process of setting up your own internet connection. By setting up your internet on your own, you can save money by avoiding the cost of professional installation. Additionally, you'll receive your Wi-Fi gateway within three business days, skipping the waiting time for a technician. The self-setup process takes around 30 minutes, allowing you to connect to the internet quickly.
AT&T offers the free AT&T Smart Home Manager app, which allows you to easily manage and personalize your home network information using your own device. With this app, you can control various aspects of your Wi-Fi network, including device management, network security, and parental controls. The app is free to use if you have one of the compatible Wi-Fi gateways listed on the AT&T website.
Yes, AT&T Internet allows you to connect multiple devices to your home network. Whether it's smartphones, tablets, laptops, or smart home devices, you can connect them all to your Wi-Fi network provided by AT&T Internet.
To optimize your Wi-Fi signal, there are a few steps you can take. Start by placing your Wi-Fi gateway in a central location within your home. Ensure that there are no obstructions, such as walls or large objects, blocking the signal. You can also try adjusting the Wi-Fi channel settings on your gateway to reduce interference from neighboring networks. Additionally, consider using Wi-Fi extenders or mesh network systems to expand your coverage area and improve signal strength in hard-to-reach areas of your home.
AT&T Fiber has no data caps. AT&T Internet has a one terabyte (TB) data cap, which is very high and will support most households with average data use.
Call today & find the best AT&T internet deals
1-844-637-5162

Lumos FAQ's

AT&T Customers Review

4.5
Pricing
4.5
5.0
Reliability & Performance
5.0
5.0
Equipment, Installation & Features
5.0
5.0
Customer Experience & Support
5.0
4.8
Overall Rating
4.8
Janis B
3.5
on December 2025
It works fine but always running out of gb since limited to 100.
Erick McNeal
5.0
from Columbus, OH on December 2025
Great service and price. Love that I can combine multiple discounts
Charles Ousley
1.3
from Durant, MS on November 2025
To much hassle trying to get information
Michael Caroselli
2.5
from Lugoff, SC on November 2025
JUST started - promo pricing for 1gig is $69/mo, but NOW it’s $59 (have to call them). WiFi Install took several hours (had to come back to bury wires outside) and my modem is in a small closet and looks horrible with the loose wires. Fastest speed in the next room is ~750mbps. Down the hall in my bedroom - lucky to hit 300mbps and it’s wanly whether I can connect or not. I’ve often had to turn off WiFi and use just the 5G on my phone. Called AT&T…stated it’s a “known issue.” It’s been a week with no change. May cancel and switch to Kinetic Fiber (Windstream). Quite disappointed:
Michael Wingard
2.8
from The Villages, FL on October 2025
Constantly buffering which causes rebooting the modem.
Call today & find the best AT&T internet deals
1-844-637-5162

Lumos Customers Review

0.0
Pricing
0.0
0.0
Reliability & Performance
0.0
0.0
Equipment, Installation & Features
0.0
0.0
Customer Experience & Support
0.0
0.0
Overall Rating
0.0