Sean E
from Hauser, ID on December 2025
My bill increased little by little for the last 3 months without any reason why. Local competitor offered faster internet for cheaper and mobile service, all locked in for 2 years. Called TDS to cancelled and got a rude foreigner who could barely speak english who didn't even want to remedy my problems or offer me a better deal. Bye!
Jessica N
from Hayden, ID on September 2025
Absolutely terrible - terrible customer service - lies about what they can provide, lock you into contracts and then don't deliver on their side of the promised services, after 2 years from initial account opening, only receiving HALF of the physical products and services that were supposed to be installed, giving up, and deciding to go with another company, then they want to charge almost $4000 in early termination fees. We have an email thread of over 30 emails with 5 different people who refuse to provide the services that are on our contract with excuse after excuse as to why they cant, and they still don't think that we are justified in wanting to cancel our service. They went weeks or even months at times not replying to emails, even with management staff on the thread. DO NOT ever sign a contract with this company. They do not care about you personally, or your business.
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