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Frontier Internet 2026 Video Review

Published: January 18, 2024 Duration: 4:01 37 views


Considering Frontier internet? Frontier provides Fiber & DSL connection options. In this video, we break down everything you need to know about Frontier’s pricing, speed packages, customer service, and real-world performance. All this information will help you answer one question: Is Frontier the right internet provider for your home?

Video Chapters - Jump to Section

0:02 - Frontier Overview
1:03 - Pricing and Speed
2:11 - Performance and Installation
3:04 - Customer Experience

Full Video Transcript

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Hey there and welcome back to compare internet.com. We are here to give you the straight talk on the best internet deals. Today we're gonna review Frontier, a national provider of both DSL and fiber internet service. We will go over availability, pricing speeds, reliability equipment, and customer experience. Let's start with availability. Frontier is a large provider with coverage. In many parts of the United States Frontier serves 2.8 million customers. That's not a mega giant like Spectrum at and t or Xfinity, but Frontier is still one of the 10 biggest US internet providers. Out of Frontier's entire network. About 36% is fiber, and 64% is still DSL. That's important because Frontier will give you a good deal on fiber, but their DSL varies widely and we'll give you a lot less at a higher price. Let's start by looking at Frontier Pricing. Frontier is unusual because it starts its first tier fiber plan at 500 megabits per second or a half a gig. That's a lot faster than most other first tier plans. And for about 50 bucks a month, you'll be getting fiber symmetrical upload and download speeds. That's a pretty good deal, but Frontier's DSL is not a bargain. You'll pay the same $50 a month, but your DSL speed will be much, much slower. DSL usually doesn't get much faster than 25 megabits per second download and one to three megabits per second upload. And sometimes DSL is way slower than that. Frontier's DSL Service does have one pricing per fill. You'll get a 24 month price lock on Frontier DSL plans. It's good to know what to expect from your internet. Bill Frontier also does not use data caps on fiber or DSL plans, so you won't have any unexpected overage charges. Overall, we give Frontier four stars for pricing Frontier's. Fiber pricing is a much better deal than their DSL, but we like their predictable pricing for both. Next, we'll explore reliability and performance. We're still facing the same split in Fiber versus DSL here. Your Frontier Fiber is gonna give you great performance and symmetrical lightning fast speeds. Your Frontier DSL will be much, much slower and may glitch for streaming or gaming. So we have to split the difference in Award Frontier four stars for reliability and performance. Their fiber is a great choice. Let's move on to equipment and installation. Fiber customers will get a free technician installation, but DSL customers will have a required $85 fee for a technician installation. But both DSL and Fiber customers get their modem and router at no extra charge to use on their Frontier plans. So we give Frontier four stars for equipment and installation Time to check out Frontier's customer support. Since Frontier started building out fiber, their customer satisfaction ratings have improved drastically. In the past, Frontier's ratings have been low in the JD Power customer satisfaction surveys, but with their recent improvement, we'd say there's a strong chance you'll be happy. With Frontier Fiber, DSL will be a little more of a risk. So we give Frontier three stars for customer experience and support. Here's a recap of what to expect from Frontier Internet. We give Frontier a solid overall rating of 3.8 stars. We recommend Frontier Fiber, but if all you can get is DSL, check out your other options. And that's the Straight Talk on Frontier. Come back to see us. For more reviews and info to see which internet providers cover your area, visit our website@compareinternet.com where we have detailed plans and prices to help you find the best internet provider for you. See you soon.