July 2021

The speed is awful. Customer service is even worse.

Crystal M. from Isle, MN


June 2021

Internet is slow and is out more than it is on

Robert B. from Camden, WV


May 2020

Speed is good so far

Desirae G. from Little Rock, AR


May 2020

Frontier is the only ISP available in my area. Their service is poor, and the connection drops out regularly.

Emely G. from Mound, MN


May 2020

I like the service i have been getting through them and really enjoy the service

Emelia B. from The Colony, TX


May 2020

a great companty to have for your internet privider great service and thrust worty and a company that is very honest

Alena H. from Oregon City, OR


May 2020

Price is high but the service is reliable

Raegan R. from Keller, TX


May 2020

Reliability and speed are good enough, but customer service is atrocious

Saniya M. from Monroe, CT


May 2020

Customer service is horrible. They have never met a fee they don't like. Service is unreliable

Deangelo W. from Le Mars, IA


May 2020

N/a

Lorenzo B. from Indianapolis, IN


May 2020

I'm seriously considering switching from Frontier, Their service is intermittent and the speed is terrible at times. I work during the day but their service goes out at least daily according to my neighbors.

Nickolas R. from Tampa, FL


May 2020

Good speeds, no service interruptions.Easy billing and payment options. Have been using for a few years and haven't had any problems. Never had to contact customer service.

Kameron D. from Middletown, CT


May 2020

After giving me only one megabyte up/ download the charging me for 3 years of 6 mb service they've been charged me $10 to disconnect or to stop using their service.

Lauren M. from Clarinda, IA


May 2020

They suck but it's all we have were we live and I would switch in a heartbeat if there was something better that come along.

Theresa G. from Eleanor, WV


May 2020

My service drops a lot and my internet loses connection a bunch. I cant afford to change my service right now with what is going on.

Dayana R. from Chino, CA


May 2020

No major complaints. Have had community issues! Especially when someone new is added or old acct cancelled. I guess the switches were labeled incorrectly at some point!

Allison E. from Brandon, FL


May 2020

Customer service is awful. Our local Frontier office customer service is even worse. The speed is okay and the price is good.

Junior S. from Show Low, AZ


May 2020

No additional comment At all I don’t want to say anything is that you are the only person to give this place to the other side effects are the same time of their products are very appealing

Grace G. from Marysville, WA


May 2020

Frontier's service is pretty reliable with very little down time. If I do have a problem their customer service is very well trained and can usually solve the problem with minimal effort.

Kenya A. from Eagle River, WI


May 2020

FIOS under Verizon was sold off to Frontier and has never quite worked as efficiently since the takeover. It may be in part due to a lack of replacing or upgrading existing infrastructure. In all fairness, some of the slow down should be attributed to the massive amount of internet traffic since COVID-19. The global internet is powerful to be sure, but I don't believe it was designed to handle the volume of simultaneous activity that is going on now.

Jamar M. from Granada Hills, CA


May 2020

They are now Ziply Fiber. Customer Service is awful. I am not sure about pricing as we don't have a lot of options in our area.

Jasper S. from Everett, WA


May 2020

Not bad. It has trouble reaching certain parts of my house, such as my bedroom, which is the room furthest away from the router.

Rene H. from Oxnard, CA


May 2020

I am still in a discounted pricing structure so I gave it 5 stars overall I am happy with the service I have less interuptions than my last provider.

Lyric W. from Pinellas Park, FL


May 2020

Have been using for years very good. I will always use this provider. Great price. Works very well in the country. We country folks enjoy frontier.

Draven H. from Mt. Pleasant, SC


May 2020

Thank ya for the service but slow down some time during the day. Overall good service provided in our area. Satisfactory service

Bailee S. from Irving, TX